As festive preparations build across the UAE ahead of Eid, a new and dangerous digital threat has quietly emerged in the background. Dubai Police have warned residents about a new scam. Fraudsters are pretending to be officials from a fake "Dubai Crisis Management" department and trying to steal personal information.
With thousands of Indian expatriates among those being contacted, authorities warn that a single careless response could lead to identity theft, financial loss and serious legal trouble.
Scam Alert in Dubai: Fake Officials Asking for Emirates ID Details
According to a report by Gulf News, several residents have received suspicious phone calls from numbers widely circulated on WhatsApp. During these calls, fraudsters introduce themselves as employees of the Ministry of Interior or claim to be part of a non-existent "Dubai Crisis Management" unit.

The callers often begin by asking whether the resident has received a national warning or emergency alert. Once trust is gained, they demand Emirates ID numbers or UAE Pass login details, falsely stating that the information is required for verification purposes.
Indian Residents in UAE Among Key Targets of the Scam
Many Indians living in Dubai, Abu Dhabi and Sharjah have reportedly received such suspicious calls, especially those who frequently use digital government services for visas, banking and travel.
According to a report by Gulf News, the calls often come from phone numbers that are widely circulated on WhatsApp, making them appear legitimate.
How the UAE Pass Scam Works
Officials explained that the scam follows a clear pattern:
- Fraudsters call residents posing as government or police officials
- They mention Eid alerts, emergency notices, or crisis management warnings
- Victims are pressured to share Emirates ID details or UAE Pass credentials
- Stolen data is then used for identity theft, financial fraud, or unauthorized access to government services
Dubai Police stressed that no government authority will ever ask for sensitive personal information over phone calls or messaging apps.
What To Do If You Receive a Suspicious Call
Dubai Police have advised residents to take the following steps if they receive such calls:
- Trust your instincts if a call feels suspicious
- Do not share Emirates ID details or UAE Pass login information
- Hang up immediately
- Contact Dubai Police by dialing 901
- Report cyber fraud through the official eCrime platform
Authorities urged the public to remain alert and to spread awareness, especially among elderly residents and first-time users of digital government services.
Residents are encouraged to stay informed, verify information before acting, and report any suspicious activity immediately to prevent further spread of cyber fraud in the UAE.
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