The Common Service Centre is one of the services of the Government of India under the Digital India Program.
It is a wide network made available to PAN India. The CSC framework was introduced in September 2006 and is a conceptual aspect of the National Program on eGovernance. It is one of the research funded under Integrated Project Mode initiatives of the National eGovernance Program. CSCs are service points for the delivery of vital public goods, social welfare programs, hospitals, finance, schooling and farm facilities, in addition to the array of B2C services to rural and remote residents.
A crucial perception in the management of CSCs is a Digital Seva Portal, which connects Indore's public to different facilities of G2C and B2C, covering health assistance, utility payment, schooling and education, farming, FMCG, commercial services, financial, banking services and so on. Rural Indians in Indore are allowed to interact via the Digital Seva Portal for every government assistance offered by E-Government Services India Limited. To represent the CSC in the rural areas of Indore a VLE (Village Level Entrepreneur) provides both governmental and non-governmental services from the CSC Center to the citizens of Indore. A Village Level Entrepreneur (VLE) is responsible for controlling an intact and adequate place to carry CSC portal facilities through e-Seva and ensuring that the KIOSK network is accessible throughout the day in Indore.
In Indore, CSC is the point of service powered by Information and Communication Technology (ICT) to provide the rural Indians with massive public and private facilities. Government facilities offered through the CSCs network include education agriculture, safety, FMCG goods, entertainment in utility payments, banking, financial services, etc. CSC's main goal is to bring massive social and economic growth in Indore. The key strategic goals of the CSC, which are catered to each rural and urban Indore resident, are listed below.
To set-up a CSC in Indore some of the below equipment are needed
Under the Companies Act of 1956, the Ministry of Electronics & IT set up a new organization, CSC e-Services India Limited, to conduct the CSC initiative. In order to improve the efficiency of CSC services, CSC SPV is introduced a revolutionary framework to deliver G2C and B2C facilities through CSCs to the local residents of Indore.
CSC e-Governance Service India Limited is a Special Purpose Vehicle (CSC SPV) founded by the Ministry of Electronics and Information Technology, Government of India, to supervise the activity of the Common Service Centers (CSC) under the Companies Act of 1956. It provides a unified structured framework for providing services to the local citizens of Indore by CSCs while ensuring functional continuity and sustainability of the CSC system. Common Service Centers (CSCs) form a strategic element of the Digital India Programme. These are the access points in the rural areas of Indore for the delivery of different digital services, progressing to a digitally and financially viable society.
In Indore, CSCs are more than just the hubs of service transmission. They are positioned as transforming agents, promoting rural entrepreneurship and improving rural capability and livelihoods. These are facilitators of community engagement and collective effort to promote social development from a bottom-up approach, with a concentration to deliver G2C and B2C services on Indore's rural villages. CSC SPV's key vision is to establishing CSCs as a stable, efficient and omnipresent IT facilitated network of Citizen Service Points connecting Indore's local citizens with government departments, companies, banks and insurance firms, and educational institutions, leveraging the economy of the primary, secondary, and tertiary sectors of India.
VLE is an incredible network serving both governmental and non-governmental services to the individuals in Indore. The VLE provides seamless facilities to its customers which are accessible on the Digital Seva Portal. The good thing about VLE's are they are not charged with any fees and registration of Village Level Entrepreneur (VLE) is prohibited on the Common Service Centre (CSC) portal. Because the total number of VLE's in each gram panchayat and has touched the limit, therefore currently no additional CSC ID's are needed. However, if any further registrations are required by CSC you can check the notifications of its website. In the past, the registration of CSC was much simpler, but now it is quite complicated. Then you must be a part of the Self-help Group (SHG) to register CSC. You can't register for CSC in case if you are not a member of the SHG group. Currently, the new CSC registration is closed however you can register for SHG if it is necessary for you.
The government launched CSC 2.0 in 2015 in a plan to enlarge the CSC in the country to all panchayats, based on its review of the CSC system. A total of 2.5 lakh GP in the country was created by 2019 using the CSC 2.0 Scheme. The CSCs that operate under the new system will be updated and improved to activate an additional 1,5 lakh CSCs across the nation. Through incorporating e-government services and G2C services for the Indians, CSC 2.0 will promote the supply of services across the single infrastructure network.
What are the advantages of CSC 2.0 Scheme in Indore
In August 2015 the CSC 2.0 National Rural Internet mission CSC 2.0 was approved for the introduction by the Digital India Pillar 3 Network and the Public Connectivity Project. The CSC 2.0 platform offers transaction and service distribution through a large, centralized network to expand the country's e-payment facility.
The GP-level introduction of the new CSC 2.0 model runs a standard service delivery/transaction network to enable the effective use of BharatNet / NOFN infrastructure as well as many other local networks. The government of India (VLE) primarily operates for the CSC without limiting accessible and affordable services. The CSC program, through the Entrepreneurship Development Training program, promotes and upgrades VLE programs, which are supported actively.
The "Digital Seva Kendras" national brand was created to ensure continuity across all states / UTs, along with state / UT co-brands. This generates an efficient and seamless e-Services mapping framework that CSCs build for each area with a specific CSC and GIS mapping number that will allow the government to merge the gap in creating a self-supporting CSC infrastructure across the city. The State/UT network is also designed up to incorporate different service systems with the CSC's 'Digital Seva Portal' a Universal Online Platform to deliver services (G2C & B2C) via CSC.
The PPP model is based on a three-tier structure-