In addition to the host of B2C services to the rural and remote regions, the CSCs are the points of access for the allocation of essential public utility facilities, social welfare services, health care, banking, education and agriculture.
It is a platform across India that addresses the local, regional, linguistic and cultural diversity of the country. The Common Service Center is part of the National E-Governance Program of the Indian Government. The Common Service Center program runs nationwide. Apart from this CSC concept is also a part of the Government of India's Digital India Program which was instated in September 2006.
Common Service Centers in Trivandrum is a service point for delivering e-services from the Indian Government to rural and remote areas. It is a one-stop service point in Trivandrum that provides multiple services such as to receive Passport, PAN, Birth and Death Certificates, Aadhaar Card Enrollment, Insurance Facilities, Bill Payments, DTP, Printing and more. The numerous CSC goals to provide in Trivandrum are given below.
Below listed are infrastructure needed to establish a CSC in Trivandrum
2 Desktops which must fulfill all the requirements set out below:
In 2015, the Government launched the CSC 2.0 initiative to expand the CSC's outreach to all Gram Panchayats in Trivandrum on the basis of the CSC system. In the year 2019 under the CSC 2.0 scheme, for each of the 2.5 lakhs Gram Panchayats, at least one CSC is established in the country. With a possible 1,5 lakh CSCs, CSCs that operate under the new framework will now be extended and distributed throughout India. The CSC 2.0 plan will enhance service access through a single network, allowing e-services to be accessible to people through a variety of G2C networks around the country.
Under the Companies Act of 1956, the Ministry of Electronics & IT established a new service organization, CSC e-Services India Limited, to organize the implementation of the CSC program. In addition to maintaining operational stability and sustainability for the network, CSC SPV offers a collaborative coordinated structure to deliver G2C and B2C resources to Trivandrum citizens through CSCs.
Purpose of CSC SPV in Trivandrum
CSC e-Governance Service India Limited is a Special Purpose Vehicle (CSC SPV) conducted by the Ministry of Electronics and Information Technology, Government of India, to regulate the operations of the Common Service Centers (CSC) under the Companies Act of 1956 in Trivandrum. It offers a common structured mechanism for delivering services through CSCs to the rural residents of the city, thus maintaining the functional stability and sustainability of the CSC systems. In Trivandrum CSC's is the vital component of the Digital India Programme which is the single service entry point for the distribution of numerous digital services to make the rural areas of the city to digitally and financially viable society. In Trivandrum CSC's are more than a one-stop service access point.
These are identified as the transforming agents developing rural entrepreneurship, improving rural capability and livelihoods across the city. In Trivandrum CSC's are more than one-stop service access point, as it is identified as the transforming agents, enhancing rural entrepreneurship, developing rural capability and livelihoods across the region. These are enablers of community participation and collective initiative to promote social transformation from a bottom-up perspective, with an emphasis on providing G2C and B2C services to rural villages in Trivandrum. Conducting CSCs as an IT-Citizen Service Points systematic and integrated network that connects rural citizens to the government offices, enterprises, banks, insurance companies, and educational institutions, impacting primary, secondary, and tertiary economic sectors in Trivandrum.
VLE is a platform that offers various government- and nongovernment-related end-customer services across its portals. VLE is responsible for providing excellent customer support via the Digital Seva Network. VLE is not accountable for registration fees but registration for VLE (Village Level Entrepreneur) is now barred on the CSC web portal.
Because the number of approved VLEs has exceeded their limits in each of the Gram Panchayat or villages, there is no potential for any new CSC IDs but if the CSC wants further registrations, they will let you know on their portal. Anybody can apply for the CSC previously but it is not that easy anymore. At first, you have to become a member of the Self Help Group (SHG). Unless you are not a member of SHG you can not qualify for CSC. However, the existing CSC program is currently closed, so only you can register for SHG.
CSC 2.0, set up in August 2015, seeks to establish a self-supporting network for Gram Panchayat (GP)-level 2.5 lakh CSC centers through the Digital India-Pillar 3 Public Internet Access Program – National Rural Internet Project, and to provide a host of publicly focused facilities. The CSC 2.0 framework is built as a transaction-based and service management platform that delivers a broad variety of e-services across a single portal delivery system that will enhance the efficiency of CSC across the city.
The proposed CSC 2.0 GP development model supports a self-sustainable resource delivery / transaction-oriented framework with a goal to allow maximum use of the resource generated in BharatNet / NOFN and many others. The CSC for Village Level Entrepreneurs (VLEs) is currently a good framework for entrepreneurship, with no massive gaps in the hardware and infrastructure services provided by the Government of India. VLEs are supported with big projects and instant support by training of the Entrepreneurship Development Program in Thiruvananthapuram, with regular CSC operations and information alerts.
The national label 'Digital Seva Kendras' was launched in conjunction with the co-branding of States / UTs to ensure standardization among all states / UTs. That will entail a straightforward and sensitive eServices management network operated by CSCs with a separate CSC and GIS mapping number for each region, enabling the government to address the void of providing a citywide self-supporting CSC infrastructure.
Presence of women in the CSC Network- The government is encouraging the establishment of increasing popular service centers for women entrepreneurs. This will prompt more women to work with CSC's. The women of the Thiruvananthapuram who are the members of the self-help group to become VLE are also encouraged and supported by the government.
CSC — SPV is the developing entity of the CSC 2.0 initiative that includes sufficient program management resources to DeitY and the State / UT Administration to maintain a successful framework. In addition, since the adoption of the CSC continuity system in the field, the CSC SPV is a consistent entity. The key accomplishments to be reached by the CSC-SPV are mentioned below:
Financial and Legal Literacy, Tally Courses, IIT, Civil Services courses, Courses on Computer Concepts - CCC & Basic Computer Course -BCC, National Digital Literacy Mission, (NDML) – Digital Saksharata Abhiyan (DISHA) / Pradhan Mantri Gramin (PMG) DISHA, CyberGram project, National Institute of Open Schooling (NIOS) courses, National Institute of Electronics & Information Technology (NEILIT) Courses and more.
Insurance Services: General Insurance services, Opening and Renewing of LIC Policy.
Banking Services: Opening of new bank account, Remittance facilities, Cash Deposit and Withdrawal services, Creating of Business Correspondent Agents of various banks at CSCs.
Pension: Initiating PFRDA services
Aadhaar Enabled Payment System (AEPS) Services: Cash withdrawal facility only.
Election Commission Services: Electoral Photo Identity Card (EPIC) Printing, New Electoral Registration and modification of electoral details, transposition and deletion of the voter's details.
UIDAI Aadhaar Service: Mobile Updates, Demographic Updates, Enrolments, e-KYC (Electronic Know Your Customer), Authentication, Printing of Aadhaar and more.
Central Government Services: Passport applications and PAN applications services, Agriculture Service, Soil Health Card, Swachh Bharat Abhiyan, Pradhan Mantri Awas Yojana (PMAY), Income Tax Return, Employment Service.
State Government Services: Issuing of Date of birth and death certificate, Income, Caste, Domicile certificate, e-District/State Service Delivery Gateway (SSDG) services, Ration Card and Land record services.
e-Commerce services, Indian Railway Catering & Tourism Corporation (IRCTC) Services, e-Recharge services, Sale and Purchasing of farming products for farmers, Tour and Travels services.