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Common Service Centers in Patna

Common Service Centers or CSC in Patna is backed by the government of India and it acts as a one-stop-shop to get all kinds of service facilities to be it for obtaining Passport, PAN card, Birth and Death Certificates, Aadhaar Card Enrollment, Insurance Services, Bill Payments, Online Bookings, Internet Browsing, DTP, Printing and so on. Get the location of common service centres along with CSC ID, VLE Name, Address and contact number respectively from the below drop-down.

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Know about CSC

In relation to the host of B2C services for people in rural and remote areas, the CSCs are the access point to vital public services, social welfare, health, banking, education and agricultural services.

CSC is a wide network that is furnished to PAN India. In September 2006, the CSC term was adopted and forms a conceptual aspect of the National eGovernance Program. It is one of the initiatives sponsored under the National eGovernance Plan's Integrated Mission Mode projects. In addition to the array of B2C services available to rural and remote communities, the CSCs are regulated for the delivery of vital public utility resources, social welfare programs, healthcare, banking and agricultural services.

How CSC runs in Patna?

Rural Indians in Patna are accessible through the Digital Seva Portal for every government service offered by E-Governance Services India Limited. To operate the CSC in rural areas of Patna a VLE (Village Level Entrepreneur) provide different government and non-governmental services from the CSC Center to rural citizens of Patna. A Village Level Entrepreneur (VLE) is authoritative for ensuring that the position is safe and convenient, providing portal services through e-Seva and ensuring that kiosk banking is accessible all working days in the Patna city. A Digital Seva Portal is an essential tool in handling CSCs because it connects Patna's population into a variety of G2C and B2C facilities, including health services, payment of electricity, training and education, agriculture, FMCG goods, entertainment, financial and banking services, etc.

CSC in Patna

Common Service Centre in Patna is a one-stop service point for bringing e-services from the Indian Government to rural and remote locations of Patna where there is no internet connection available. CSC in Patna offers different transaction facilities in a single geographical location, using a multi-service single point model. The various priorities of the CSC throughout the region of Patna are listed below:

  • Promoting social development and also promoting community involvement to improve the rural society of Patna
  • To deliver G2C and B2C services throughout the rural areas of Patna
  • To provide outstanding education and skills improving facility to the rural Indians of Patna
  • To provide the rural citizens of Patna with cost-effective & reliable health care facilities at their doorstep.
  • CSC also enables the rural citizens of Patna to gain access to information facility at their doorstep
  • The main goal of the CSC is to operate the KIOSK Information System providing education facilities, commercial services, PAN and Aadhar correction, Internet access, web surfing, email facility and other multimedia services
  • CSC offers many e-government services to Patna's rural communities in which there is no Internet access such as Krishi, Krishi Sinchayee Yojana, Krishi Vikas Yojana Paramparagat, etc.
  • Generating information and communication networks to ensure a stable growth to the rural citizens of Patna
  • Its main objective is to create a natural disaster early warning system for rural residents, education, human resource growth, fundamental rights, RTI services and much more in Patna.
  • CSCs in Patna played an important role in providing rural government information sessions and different digital banking and finance tools such as IMPS, UPI, Bank PoS etc
  • Brought out by CSC e-Governance Services India Pvt Ltd in Patna, a Digital India initiative which aims to digitize physical documents and stack papers housed in record spaces or government offices, government agencies and specific NGOs.
  • CSC e-Governance Services India Limited associated with the National Payments Corporation of India (NPCI) to establish the Aadhaar Enabled Payment System (AePS) in Patna where CSC acted as a business partner. This mode of payment is called DIGIPAY, and is supported on all Android devices
  • As specified in the Second Schedule of Information Technology Act, 2000, CSC SPV acts as an eSign Service Provider (ESP) functioning as a "trusted third party" providing services to banks and companies in compliance with UIDAI registration as per the directives of the Certifying Authority of India.
  • CSC SPV released a provision for the registration of complaints in Patna through Digital Seva Portal where VLEs can lodge a complaint on behalf of a citizen in respect of human rights violations.
  • CSC SPV collaborated with NHRC in Patna to tackle the human rights issues

 How CSC operates at Patna

A selection of resources is required to shape a CSC and handle it properly. Some of the required needed infrastructures for running a CSC in Patna are described below.

  • Village Level Entrepreneur-VLE supports the village people with quality facilities. The VLE functions primarily among the regional individuals of Patna in a network of 5-6 communities.
  • Service Center Agency (SCA)- The second/middle-level entity actively serves consumers in one or more districts in Patna through the management and oversight of VLE.
  • State Designated Agency-SDA offers the necessary regulations, services and assistance to the SCAs for serving the rural people of Patna.

Types of equipment required to establish CSC in Patna

It requires a number of products to shape a CSC and operate it properly. Some of the required infrastructures for running a CSC in Patna are stated below.

  • The first requirement for establishing a CSC for rural residents in Patna is a comfortable room or hall well equipped to conduct all CSC relevant operations.
  • Establishing a leisure area would allow customers more flexibility to wait until their CSC work is finished
  • Set up an Aquaguard that gives a boost to your consumes as it gives pure and safe drinking water.

2 Desktop or Laptop which must meet the below-given specifications:

  • Buy a desktop or laptop that must have a minimum of 500 GB Hard Drive and 4 GB of RAM
  • It is recommended to choose the desktop that has the latest version of RAM
  • Buy a desktop or laptop that has the latest version of Windows OS
  • Buy a decent printer and scanner, which enables you to perform all the CSC related services
  • Buy a reasonable UPS and an Integrated WebCAM, to manage all the Aadhar and PAN related services.

CSC e-Services India Limited

The Ministry of Electronics & IT established a new organization, CSC e-Services India Limited, under the Companies Act of 1956 to oversee the execution of the CSC program. CSC SPV develops a structured framework for the delivery of G2C and B2C programs through CSCs to rural citizens of Patna to ensure continuity of the services.

The main aim of CSC SPV in Patna

Allowing a CSC's Common Service Center as a one-stop access point is one of the best-unified service points that connect Patna's rural residents to government offices, factories, banks, insurance firms, and educational institutions that affect Patna's primary, secondary, and economic sectors. Developed by the Ministry of Electronics and Information Technology of the Government of India CSC e-Governance Service India Limited is a special purpose vehicle (CSC SPV), aims to conduct the activities of Common Service Centers (CSC) under the 1956 Companies Act.

It implements a seamless integrated framework for CSCs to deliver all the services to the rural citizens of Patna. Thus it will improve the consistency and viability of CSC operations across the city. CSC's are a major part of the Digital India Program, the access points for the delivery of various digital services in Patna's rural areas, transforming into an economically efficient network. CSC's are considered as transformative agents which promote rural entrepreneurship and maximize rural efficiency.

These are enablers of community involvement and have a progressive change to promote social advancement from a bottom-up perspective, with the intent of providing G2C and B2C facilities to the villagers of Patna. CSC SPV 's primary mission is to help CSCs as a reliable, effective, and stable Citizen Service Points network that integrates Patna's local people with government entities, enterprises, banks, insurance firms, educational facilities, and to develop Patna's economic level.

 VLE Registration in Patna

VLE is a network that across its channels provides through government- and non-government resources. VLE is responsible for ensuring excellent customer service through the Digital Seva platform. Furthermore, any hidden costs are not charged to VLE and the registration of VLE (Village Level Entrepreneur) on the CSC web portal is already prohibited. As the cumulative number of active VLEs has reached their limits in each Gram Panchayat or village, there is no provision for any further CSC IDs, however, if the CSC needs more registration, they can let you know on their website. Previously, CSC enrollment is much simpler, but now it's very challenging to implement. Secondly, it is mandated to join an SHG Group for the registration of CSC in Patna. The standards for CSC registration are now shut but you may join an SHG group.

CSC 2.0 Guidance on implementation at Patna.

In compliance with the Digital India Pillar 3 Public Internet Access Program– National Rural Internet Mission CSC 2.0 authorized in August 2015, CSC 2.0 aims to set up a self-sustaining network at 2.5 lakh CSC level. The CSC 2.0 model is envisioned as a transaction-based and service distribution framework, offering a broad variety of e-services across a stable integrated network of infrastructure that will enhance the efficiency across India through CSCs.

The current GP-level model concept of CSC 2.0 focuses on a self-sustainable service delivery / transaction-oriented framework with the aim of making efficient use of the resources created in the form of BharatNet / NOFN and other communication infrastructures active in Patna. Currently, CSC is a functioning initiative platform with no competitive hardware and technology assistance limitations for the Government of India's Village Level Entrepreneurs (VLEs). Regular CSC roles and announcements of new programs and VLEs are supported with immediate assistance by planning of the Entrepreneurship Development Program.

The national brand "Digital Seva Kendras," along with the co-brands of the States / UTs, was introduced to ensure standardization in all States / UTs. This offers a transparent and accountable mapping mechanism for eServices delivered by CSCs with a different CSC and GIS mapping number for each and every area to help the government make up the difference in creating a self-sustaining CSC network throughout the city. At the state / UT level, efforts are currently being made to meld various service portals to CSC's Universal Online Portal, "The Digital Seva Portal." to deliver all the (G2C & B2C) services via CSCs. 

CSC e-Governance Service India Ltd. – CSC -SPV

CSC — SPV is the initiating body for the CSC 2.0 plan to produce the DeitY and State / UT Administration with ample program management support to maintain the effective use of the project. And after the introduction of the CSC sustainability project around the region, the CSC SPV is an organization is now the most running project in Patna. The key objectives to be achieved, by CSC-SPV are classified below:

  • Function as the agent to jointly promote on-board and service delivery (G2C, B2C & B2B) via the integrated development network of CSCs. It will guarantee a similar collection of facilities, irrespective of location, that is available at all CSCs.
  • Implement and build out a single CSC development program for the introduction of CSC 2.0 at the national level. This would include many major performance indicators (KPIs), such as efficient financial management, professional human resource administration, MIS and administration, effective service efficiency, support desk, capacity management, and the integration of all other networks across Patna.
  • To facilitate the growth of national and state branding by state / UT.
  • To allow and maintain local language customer care services for the operation of VLEs.
  • To continue the scheme analyzed and audited regularly through all CSCs.
  • To operate a training program on skill development and entrepreneurship that consistently serve both current CSCs and the latest CSCs across the city.


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