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Common Service Centers in Pune

Common Service Centers or CSC in Pune is backed by the government of India and it acts as a one-stop-shop to get all kinds of service facilities to be it for obtaining Passport, PAN card, Birth and Death Certificates, Aadhaar Card Enrollment, Insurance Services, Bill Payments, Online Bookings, Internet Browsing, DTP, Printing and so on. Get the location of common service centres along with CSC ID, VLE Name, Address and contact number respectively from the below drop-down.

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Know about CSC

The CSC is a centralized platform for the provision of public services, social welfare systems, health care schemes, financial schemes, education and agricultural services to people in rural and remote areas of India.

The government's program to enable and provide access to various government schemes and services for every citizen of India. It is a wide network made available to PAN India. The CSC model was adopted in September 2006 and is a conceptual feature of the National Program on eGovernance. It is one of the projects funded under Integrated Mission Mode Projects of the National eGovernance Program.

CSC in Pune

In Pune, CSC is the point of service driven by Information and Communication Technology (ICT) to provide large public and private services to rural Indians. Government facility delivered through the CSCs network includes education, agriculture, health, FMCG products, utility payment entertainment, banking, financial services, and so on. The key objective of the CSC is to bring significant social and economic development to rural people of Pune. The CSC's key objectives, which are tailored for every rural and urban resident of Pune, are listed below:

  • To enable access to information for all distant and rural Indian people of Pune
  • To furnish cost-effective & reliable healthcare facilities for people.
  • To yield efficient transmission of public services primarily through G2C (Government to Citizen) & B2C (Business to Citizen).
  • Delivering access to quality education and skills development for Indians (mainly rural people).
  • To provide Information and Communications Technology for the rural citizens of Pune to achieve stable growth
  • To produce a better voice/video interface and local language interface among the rural citizens of Pune
  • To provide reliable health-care facilities to the rural people of Pune
  • Providing high-quality digital and Internet services such as web browsing, community development, agricultural support, digital banking and related financial services, improving means of communication, improving regional development in order to improve the business growth 
  • To provide sufficient space for group activities, social activity, education and training
  • To provide banking and financial services such as Loans, Insurance and so on
  • To develop commercial services such as printing, DTP, web browsing, scanning, applying government-related forms and so on
  • Telemedicine and remote health camps were also built as part of the advanced services of the CSC
  • To deliver the e-government services such as e-Krishi, Paramparagat Krishi Vikas Yojana, Pradhan Mantri Krishi Sinchayee Yojana, Pradhan Mantri Fasal Bima Yojana and so on
  • Promoting the KIOSK Information System in the rural area of Pune which provides information and services on education, business, entertainment and so on
  • The main goal of the CSC is to create jobs, human resources growth, fundamental rights, RTI services, an early warning system for natural calamities for the rural citizens of Pune
  • CSCs have been able to set up information sessions on government policies and digital finance services available to rural people in Pune, as well as allowing various digital financial services channels such as IMPS, UPI, Bank PoS devices.
  • Carried out in Pune by CSC e-Governance Services India Pvt Ltd, a Digital India project working to digitize physical records and stack papers kept in record rooms or government offices, government agencies and small non-governmental organizations.
  • CSC e-Governance Services India Limited has collaborated with The National Payments Corporation of India (NPCI) to create the Aadhaar Enabled Payment System (AePS) in Pune where CSC worked as the business correspondent. This payment system is called DIGIPAY and is legally backed up on Android devices.
  • As specified in the Second Schedule of Information Technology Act, 2000, CSC SPV serves as an eSign Service Provider (ESP) acting as a "trustworthy third party" providing services to organizations and banks in accordance with the guidelines of the Certifying Authority of India in conjunction with UIDAI registration.
  • CSC SPV rendered a complaint registry provision in Pune through Digital Seva Portal where the VLEs can file a complaint on behalf of a person in connection with human rights abuses.
  • CSC SPV has partnered with NHRC to deal with violations of human rights in Pune's rural areas

CSC framework execution in Pune

Village Level Entrepreneur-VLE provides first-class service to local residents. VLE represents rural clients at a baseline level, in a collective of 5-6 communities.
Service Center Agency (SCA)- The second-level / middle-level agency indirectly supports customers through the monitoring and management of VLEs in one or more districts. One district generally covers 100–200 VLEs.
State Designated Agency-At the third level, SDA serves state tier consumers by providing the appropriate regulations, programs and assistance to the SCAs.

Infrastructure essential for establishing a CSC in Pune

Below are details of the infrastructure necessary to register a CSC in Pune

  • First conditions for opening a CSC in Pune is a large room or hall to manage all CSC works for the rural residents of Pune
  • Establishing a recreation space or area will be a greater advantage for consumers to wait for their job until it is over

2 computers or Laptop which must meet the below-given requirements:

  • A desktop or laptop with at least 4 GB of RAM and 500 GB storage
  • The attached RAM must be of latest DDR4 version which gives you a result of smooth and fast work
  • The computer or laptop must have the latest version of Windows OS, that gives you a result of managing all the CSC services.
  • A decent printer and scanner is mandated to run a CSC and its services
  • For quick and long term efficiency for Aaadhar and PAN-oriented activities, a good UPS and an Integrated Webcam are recommended

CSC 2.0 Scheme in Pune

On the basis of the CSC system, the Government initiated the CSC 2.0 initiative in 2015 to expand the CSC's outreach to all Gram Panchayats in Pune. Under the CSC 2.0 scheme, at least one CSC is formed across India for each of the 2.5 lakhs gram Panchayats. CSCs working under the current framework can now be extended and distributed throughout India with a possible 1,5 lakh CSCs. The CSC 2.0 program will boost service access through a single network, making e-services available to people through numerous G2C networks across the Nation.

Advantages of CSC 2.0 Scheme in Pune

  • On the premise of women's equality, the primary objective of the CSC 2.0 program is to enable rural women to become VLEs in Pune.
  • Provide Gram Panchayats of Pune with a 2.5 lakh network of self-sustaining CSCs.
  • Generate 24 * 7 assistance facilities for rural residents of Pune.
  • To execute a range of e-services to all rural areas through a single CSC network in Pune.
  • The key features of the CSC 2.0 Project are service standardization and capacity building in rural communities of Pune

CSC e-Governance Services India Limited

Under the Companies Act of 1956, the Ministry of Electronics & IT set up a special function agency, CSC e-Governance Services India Limited, to supervise the implementation of the CSC program. In addition to maintaining operational stability and viability for the system, CSC SPV offers a structured mechanism for collaboration to provide Pune residents with G2C and B2C resources through CSCs.

Know about the aim of CSC SPV in Pune

In Pune CSC e-Governance Service India Limited is a special purpose vehicle (CSC SPV) originated through the Ministry of Electronics and Information Technology, Government of India to regulate all the CSC related services in Pune under the Companies Act of 1956. It establishes a coordinated efficient system for the delivery of CSC services to the rural residents of Pune. CSC is the core feature of the Digital India Program, recognized as the entry point for the delivery of flexible digital services in rural areas of the city. CSC is also classified in Pune as the transforming agents that promote rural entrepreneurship, improve rural production and livelihoods of across the city.

CSC's are community participation facilitators and joint initiatives to facilitate the social transformation from a bottom-up perspective with a focus on providing G2C and B2C facilities to the rural villages of Pune. CSCs as a sustainable and effective IT powered network of Citizen Service Points connecting local residents of the city with the government offices, industries, banks, insurance companies, educational institutions to enhance the economic structure of the city.

Enrollment of VLE (Village Level Entrepreneur) on CSC in Pune

VLE is a portal that offers numerous government- and non-government-relevant end-customer services through its portals. VLE is responsible for providing the consumer with an impeccable service through the Digital Seva Platform. There is no registration charge payable to VLE but VLE (Village Level Entrepreneur) registration is now blocked in the CSC web portal. As the number of approved VLEs has reached their tipping point in each of the Gram Panchayat or villages, there is no scope for any new CSC IDs but if the CSC wants further entries, they will let you know on their webpage. Anyone can apply for the CSC earlier but it is not that easy nowadays. You will first become a member of the Self Help Group (SHG). If you are not a member of the SHG, you can not qualify for CSC. But the latest CSC application is closed at the moment, however, you can apply for SHG.

Common Service Center 2.0 Implementation Guidance

CSC 2.0, founded in August 2015, promises to set up a self-sustaining network for Gram Panchayat (GP)-level 2.5 lakh CSC centers via the Digital India-Pillar 3 Public Internet Access Program – National Rural Internet Project, and to provide a spectrum of publicly oriented facilities. The CSC 2.0 system is built as a transaction-based and service delivery network, delivering a broad range of e-services across a single distribution channel of infrastructure that will enhance the accessibility of CSC in Pune.

The existing GP model of development for CSC 2.0 supports a service delivery / transaction-oriented, self-sustainable structure with the purpose of making maximum utilization of the assets generated in the context of BharatNet / NOFN and others. Today, the CSC for Village Level Entrepreneurs (VLEs) is a strong forum for entrepreneurship with no major shortcomings in the hardware and infrastructure facilities of the Government of India. VLEs are equipped with regular CSC activities and information alerts with new ventures and immediate support by training of the Entrepreneurship Development Program in Pune.

The national label 'Digital Seva Kendras' was launched in tandem with the co-branding of States / UTs to ensure standardization among all states / UTs. This will provide a clear and sensitive eServices management system run by CSCs with a specific CSC and GIS mapping number for each location, and allow the government to fill the gap in creating a citywide self-sustaining CSC network.
CSC community involvement of women- The Government supports the establishment of rising support centers for women entrepreneurs. This will encourage more women to manage CSC's. The women are also encouraged by the government, who are the representatives or members of the self-help group to become VLE's in Pune. 

CSC e-Service India Ltd. – CSC -SPV

CSC — SPV is the implementing agency for the CSC 2.0 plan to sustain DeitY and the State / UT Administration with enough program management resources to sustain an efficient program. The CSC SPV is now a consistent agency following the development of the CSC continuity program in the region. The main goals to be achieved by the CSC-SPV are pointed out below:

  • Building and building a popular CSC development system for the adoption of CSC 2.0 strategy. It will involve multi-core performance initiatives (KPIs) such as reliable financial management, smart human resource administration, MIS and management, effective service delivery, support desk operation, infrastructure administration and with all other installations across Pune. 
  • Act as director to onboard and service delivery (G2C, B2C & B2B) via a CSC development infrastructure. It will develop a fair range of the location, that will be conveniently applicable to all CSCs.
  • To enable and sustain assistance for in the native language for handling VLEs.
  • Skill development and entrepreneurship initiatives that incorporate at all existing CSCs and new CSCs.
  • To develop regular analysis and assessment of the scheme across all CSCs.
  • Encouraging UT / State to establish national and state advertising.

Some results of CSC's in Pune

  • The CSCs operates as a portal for rural communities that allow them to digitally enjoy the benefits of government services and programs.
  • To encourage more and more women's interest in being VLEs and to increase their contribution to social and economic growth.
  • Serving as the delivery centers with the immediate benefits of marginalized / backward communities under various governments.
  • Improving skills development, schooling, training, financial inclusion and employment growth across the rural areas of Pune.
  • Integrated system for the implementation and distribution by ICT facilitating of numerous government initiatives and benefits.
  • Reducing the time and money of residents to access programs within their societies by limiting their access to government offices for the same reason.
  • Speedy and consistent deployment of government and other eServices at reasonable prices.

Key Services available in Pune via CSC Network

B2C Services

Services for Tours and Travels, Selling and Purchasing of farming seeds and equipment for farmers, e-Commerce services, Indian Railway Catering & Tourism Corporation (IRCTC) Services etc.

G2C Services

State Government Services: Death and Birth Certificate, Income, Caste, Domicile certificate, e-District/State Service Delivery Gateway (SSDG) services. Ration Card services, Land Record services.

Central Government Services: PAN and Passport Application services, Agriculture Service, Soil Health Card, Employment Service, Swachh Bharat Abhiyan, Pradhan Mantri Awas Yojana (PMAY), Income Tax Return services.

Election Commission Services: New Voter Registration, Deletion of Voter Registration, Updating of Voter Details, Transposition Services, Electoral Photo Identity Card (EPIC) Printing and more.

UIDAI Aadhaar Service: Printing of Aadhaar, Mobile Updates, Demographic Updates, Seeding, Enrolments, e-KYC (Electronic Know Your Customer), Authentication and more.

Educational Services:

National Institute of Open Schooling (NIOS) courses, National Institute of Electronics & Information Technology (NEILIT) Courses, Courses on Computer Concepts - CCC & Basic Computer Course -BCC, Tally Courses, IIT, Civil Services Courses, Financial and Legal Literacy, CyberGram project, National Digital Literacy Mission, (NDML) – Digital Saksharata Abhiyan (DISHA) / Pradhan Mantri Gramin (PMG) DISHA, and more.

Financial Services

Aadhaar Enabled Payment System (AEPS) Services: Cash Withdrawal only.

Banking Services: Cash Deposit and Withdrawal services, opening of new bank account, Remittance services, Creating of Business Correspondent Agents of various banks at CSCs.

Insurance Services: Opening and Renewing of LIC Policy, General Insurance Services

Pension: Offering PFRDA services








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