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Common Service Centers in Visakhapatnam

Common Service Centers or CSC in Visakhapatnam is backed by the government of India and it acts as a one-stop-shop to get all kinds of service facilities to be it for obtaining Passport, PAN card, Birth and Death Certificates, Aadhaar Card Enrollment, Insurance Services, Bill Payments, Online Bookings, Internet Browsing, DTP, Printing and so on. Get the location of common service centres along with CSC ID, VLE Name, Address and contact number respectively from the below drop-down.

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What do you mean by CSC?

Common Service Center is an IT-enabled one-stop point that is accessible by secure, open, reliable and affordable means to the rural citizen in his / her village.

CSC service including the CSC provider identified as the (Village Level Entrepreneur or VLE); the Service Center Agency (SCA) liable for the distribution of the CSCs; and the State Designated Agency (SDA) approved by the State Government responsible for managing operation throughout the geographical area.

How Common Service Center operates in Visakhapatnam?

A primary awareness in the management of CSCs is a Digital Seva Portal that connects the community of Visakhapatnam to various G2C and B2C facilities covering health care, utility payments, schooling and education, FMCG cultivation, commercial services, finance, banking, and more. Rural Indians in Visakhapatnam are allowed to contact via the Digital Seva Portal for every governmental support offered by E-Government Services India Limited. In order to support the CSC in the rural areas of Visakhapatnam, a VLE (Village Level Entrepreneur) is responsible to supply the government and non-governmental services from the CSC Centre. A Village Level Entrepreneur (VLE) is responsible for leading a robust and adequate place to hold CSC portal services through e-Seva and ensuring that the KIOSK network is functioning during the day at Visakhapatnam.

CSC Center in Visakhapatnam

By using ICT, the aim of the CSC project in Visakhapatnam is to generate high-quality and cost-effective e-government services among the rural areas of Visakhapatnam. Government services made available through the CSCs network include education and skill development, agriculture, healthcare and hospitality, FMCG goods, utility payment, banking, financial services, online digital and IT facilities etc. The core goal of the CSC is to bring massive social and economic enhancement to the rural area of Visakhapatnam. The Common Service Center in Visakhapatnam is a one-stop service point, transmitting local and rural citizens with G2C and B2C services. The CSC's key objectives, which are tailored for every rural and urban resident of Visakhapatnam are listed below.

  • To provide rural banking and insurance facilities to every rural citizen
  • To provide commercial facilities such as DTP, Printing, Internet Browsing, Village level BPO and much more
  • Telemedicine & remote health camps were also developed as part of the expanded features of the CSC in Visakhapatnam
  • To administer the KIOSK Information System, which offers educational, commercial, entertainment and a variety of information and services solutions.
  • Providing e-governance & e-services like E-Krishi, Pradhan Mantri Krishi Sinchayee Yojana, Paramparagat Krishi Vikas Yojana etc.
  • Creating information and communications resources to ensure stable growth for Vishakhapatnam rural Indians
  • CSC's key goal is to establish education, human capital growth, fundamental rights, TRI services and a natural disaster early warning network for Vishakhapatnam's rural citizens.
  • CSC SPV is associated with NHRC to address human rights violations in Vishakhapatnam
  • CSC SPV enabled a complaint portal system to be lodged in Vishakhapatnam through Digital Seva Portal where the VLEs may file a complaint on behalf of an individual regarding human rights abuses.
  • As specified in the Second Schedule of Information Technology Act, 2000, CSC SPV serves as an eSign Service Provider (ESP) in Visakhapatnam functioning as a "trustworthy third party" offering UIDAI registry services to organizations and banks in compliance with the guidelines of the Certifying Authority of India.
  • CSC e-Governance Services India Limited has allied with India's National Payments Corporation (NPCI) to set up the Aadhaar Enabled Payment System (AePS) in Vishakhapatnam where CSC worked as a business liaison. This payment method is called DIGIPAY and is legally enabled on all Android phones.
  • Implemented in Vishakhapatnam by CSC e-Governance Services India Pvt Ltd, a Digital India project aimed at digitizing tangible records and piling documents kept in log rooms or government offices, government agencies and small non-governmental organizations.
  • CSCs will develop information sessions on government policies and digital finance services available to rural people in Vishakhapatnam, as well as on various digital financial services networks such as IMPS, UPI, Bank PoS applications.

What makes a CSC to run in Visakhapatnam?

Several assets are required to run and manage a CSC in Visakhapatnam. Mentioned below are the infrastructures to manage a CSC in Vishakhapatnam's rural areas.

  • Village level Entrepreneur-VLE offers the quality infrastructure to the people of Visakhapatnam. The VLE mainly operates across a network of 5-6 groups among the regional areas of Visakhapatnam.
  • Service Center Agency (SCA)-The second/middle-level organization primarily represents consumers in one or more districts of Visakhapatnam through the operation and management of the VLE.
  • State-designated agency-SDA provides SCAs with the necessary rules, services, and assistance to help the rural community of Visakhapatnam.

List of tools required for running a CSC at Visakhapatnam.

A number of things mentioned below are needed for CSC operation in the local or rural areas of Visakhapatnam.

  • The first requirement for the development of a CSC for Visakhapatnam's residents is a suitable room or hall well designed to operate all activities related to the CSC.
  • Establishing a recreation area would allow customers to sit until they complete their work at CSC
  • Set up an Aquaguard that will increase the experience of the costumers by supplying them with safe and balanced drinking water.
  • The second mandated requirement is to buy a Laptop or Desktop
  • Purchase a decent Laptop or Desktop that must have at least 500GB of storage and a minimum of 4GB RAM or more.
  • Keep in mind that the RAM must be of the latest version, allowing you to operate the CSC operation more seamlessly.
  • The selected system must have installed with the latest version of Windows OS
  • The system must be attached to a good printer or scanner, allowing you to conduct all CSC relevant services.
  • Buy reasonable UPS and an Integrated WebCAM to meet both Aadhar and PAN related facilities.

CSC e-Services India Limited

The Ministry of Electronics & IT established a new entity, CSC e-Services India Limited, under the Companies Act of 1956 to supervise the implementation of the CSC initiative. CSC SPV is established an integrated structure to generate G2C and B2C initiatives to the rural citizens of Vishakhapatnam through CSCs to enhance the efficiency of CSC services.

Key intention of CSC SPV in Visakhapatnam

Building CSCs as a robust and transcendent IT-enabled Citizen Service Points network that links local residents with government agencies, businesses, banks, insurance firms, and educational institutions that have a large effect on the primary, secondary, and tertiary sectors of the economy. CSC e-Governance Service India Limited is a Special Purpose Vehicle (SPV) founded under the Companies Act of 1956 by the Government of India's Ministry of Electronics and Information Technology to oversee the services of Common Service Centers (CSC) in Visakhapatnam. This provides the residents of the city with a reliable, integrated resource allocation mechanism by CSCs, thus ensuring the network's functional continuity and sustainability.

CSC's are the integrated hub for Digital India Program. CSC's are the single point of entry for the distribution of various digital services in Visakhapatnam's rural areas, allowing them a technologically and financially viable network. In Visakhapatnam CSC's are also known as the transforming agents fostering rural entrepreneurship and improving subsistence development in the rural areas of the city. Common Service Center in Visakhapatnam is a one-stop service access point which is the best-unified service point in Visakhapatnam. The key goal of CSC is to connect rural citizens of the city to all the G2C and B2C services along with all the government offices, companies, banks, insurance firms and educational institutions that regulate primary, secondary and economic sectors of Visakhapatnam.

How to register Village Level Entrepreneur(VLE) in Visakhapatnam

VLE is a network that provides excellent services to the end-customer related to both Government and Nongovernmental organizations. VLE assures outstanding consumer service through the Digital Seva Portal. VLE is not required to pay any charges, and VLE (Village Level Entrepreneur) registration is officially restricted on the CSC web site. As the total number of active VLEs in each Gram Panchayat or village has reached their caps, there is no need for further CSC IDs, but if additional registrations are needed by the CSC, they will let you know on their website. CSC registration has been much easier in the past but in the present days, it's really hard to implement the same. 

CSC 2.0 Scheme in Visakhapatnam 

Depending on its study of the CSC scheme, CSC 2.0 was introduced by the government in 2015 to expand the CSC to all Panchayats in the country. With CSC 2.0, at least one of the 2,5 lakh GPs in the country has been built by 2019. CSCs that run under the new framework now will be expanded and increased to include a further 1.5 lakh CSCs throughout the country. The CSC 2.0 program would facilitate the delivery of resources across the single infrastructure network by offering e-services and G2C systems for citizens around the nation.

Main Benefits of CSC 2.0 Scheme in Visakhapatnam

  • To initiate Gram Panchayats with a self-sustaining 2.5 lakh CSC network.
  • The standardization of services and capacity building in corporate governance is a major role for the CSC 2.0 system.
  • To have a broad range of e-services via a single distribution network.
  • Increasing the participation of women as a VLE in Visakhapatnam
  • To extend 24 * 7 Help Desk assistance for the local residents of Visakhapatnam

CSC 2.0 Installation Guidelines

The CSC 2.0 Nationwide Rural Internet Mission, CSC 2.0, certified in August 2015, guarantees to establish a self-sustaining 2.5 lakh CSC network, co-ordinated with both the authorized Digital India Pillar 3 Public Connectivity program. The CSC 2.0 framework is a transaction-oriented and service distribution mechanism that delivers a broad variety of e-services across a complex, centralized network of networking that increases e-services performance nationally.

CSC 2.0's standard model GP-level implementation operates on an independent service delivery / transaction-focused network to enable efficient use of the infrastructure created by BharatNet / NOFN and other networking systems in the region. CSC is primarily functional for Village Level Entrepreneurs (VLE) Government of India program without limitations on affordable resources and development support. Entrepreneurship Development Program training enables the consistency of the CSC programs and updates on current initiatives and VLEs which are actively supported.

In order to retain standardization among all States / UTs, the national "Digital Seva Kendras" brand has been developed with the co-brands of States / UTs. It introduces an open and accountable eServices mapping system that CSCs establish with a specific CSC and GIS mapping number for each and every region to enable the government to fill the gap in building a self-supporting CSC network across the city. The program on a state / UT basis is under progress to merge numerous service portals with CSC's "The Digital Seva Portal" Universal Online Platform in order to provide all the facilities (G2C & B2C) via CSC.  

CSC e-Governance Service India Ltd. – CSC -SPV

CSC — SPV is the co-ordinating framework for the program for CSC 2.0 for the efficient execution of DeitY and State / UT administration with sufficient services distribution methods. With the introduction of the CSC Sustainability Program for Visakhapatnam, it is the most active service center with key objectives such as:

  • Improve analysis of all the facilities and services of the government across all the CSC's in Visakhapatnam.
  • Adopt a training program for skills development and entrepreneurship which promotes both the established CSCs and the new CSCs across Visakhapatnam effectively.
  • A cohesive CSC development strategy for CSC 2.0 was developed and improved which is now being introduced nationwide. It will contain additional measures in Visakhapatnam (KPIs), such as active financial administration, skilled human resources infrastructure, MIS and management, active support quality, resource utilization, help desk support, and other programs.
  • Functions as a body providing for on-board mutual delivery of services (G2C, B2C & B2B) through the unique development network of CSC. This will build a similar collection of facilities accessible in the city at all CSCs.
  • Endorsing the enhancement of state and national branding by state / UT.
  • Promoting and improving customer support facilities in Visakhapatnam for local language VLEs.







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