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Novopay App

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Novopay, enables millions of customers to remit money, withdraw cash, make purchases, and utilizing on the merchant network through a range of banking and consumer-related goods and services. An AI-poweredSaaS-based Core Banking Platform today drives some of India's most revolutionary banks. Today, by creating a wider distribution network, with more goods and services, and driving more requirements for banking technology, Novopay is leveling up day by day and the dream is to make banking accessible in each and every part of the country. Novopay is funded by Vinod Khosla initiator of Sun Microsystems & IDFC. It is headquartered in 18/2A, GRS Towers, 2nd Floor, Above Cafe Coffee Day, Sarjapur Road, Bangalore-560103.

The Gen X CBS of Novopay is based on the new technology and design, keeping in mind the usability of banking networks and changing innovations, its one-stop solution for all banking needs, whether it's banking transfers, specific usage cases, stylish dashboards and machine learning for analytics, these are all provided by Gen X CBS. Novopay, as a company, is clearly not working on this banking approach but has a retail network that has increased in a year, Novopay's retail network is taking banking facilities to small towns and villages too.

More than 1 lakh retailers are the trusted partners of Novopay. Over more than 25 states with secure and stable transactions since 2014, dedicated service retailers have added more customers and enjoying benefits day by day.

Features of Novopay

  • For your retail store, Novopay promises you with financial options, which means you can get up to Rs 50,000 commission after being of part of Novopay.
  • With a money transfer facility, you can transfer and deposit cash from any bank account as all the major banks are supported by Novopay.
  • By using your Aadhaar Authentication, the Aadhaar ATM facility offers you to withdraw cash from any of the bank accounts.
  • With Cash Services facility, Novopay is enabled with a cash collection platform offering more than 20 services.
  • Pay your utility bills by doing some easy steps.
  • Recharge your customer's mobile and DTH as all the network providers are supported by Novopay.
  • Secure the wellness of the customers from unfounded hospitalization and offer them income reimbursement.

Make Safe and Simple Payments With Novopay

Novopay, a digital wallet backed up with banks, helps shoppers to purchase, pay bills and transfer money at merchant outlets.

You can never foresee when one will catch the innovative beast. What excludes Novopay from other related items is that with a standard cash withdrawal facility from your nearest Novopay agent. Novopay essentially seeking to make banking and payments easy, quick and secure to allow the Indian retail ecosystem to flourish. Novopay has so far built a network of over 45,000 merchants spanning 20 states. Via this network, it provides walk-in customers with banking transactions based at Aadhaar and domestic money transfer facilities. It also partners with e-commerce firms and other businesses to allow corporate clients to make electronic payments.

The company also provides strategic collaborators with the new-age technologies for the processing of payments, resources, and liabilities. Novopay's technology was introduced at IDFC Bank to tremendous success. "Novopay is prepared for rapid increase with new service lines introduced to the portfolio, such as insurance and loans. Novopay plans to expand and develop into a vast retail network of financial services that provides banking, money transfers, cash management, insurance, and loan services to a wide variety of banked and unbanked customers throughout the country. "With Aadhaar-based transactions increasing popularity and the launch of UPI, Novopay considers its digital flexibility and in-house potential for growth as its greatest strengths to grow the company steadily.   

Novopay KYC

Novopay has launched in the year 2015 that can be downloaded from Google Playstore or App Store. If you have completed your KYC process you can withdraw up to 1 lac per month and up to Rs 10,000 if you are a non-KYC user. KYC users will get cash withdrawal facility ass compared to non-KYC users. The cash withdrawal is charged with a fee of less than 1% of the load amount. The app will also use the Aadhaar forum to validate banks' KYC norms for the verification of the customer, as well as Aadhaar's two-factor security authentication. The KYC process can be done on any smartphone with a stable internet connection. The wallet has collaborated with RBL Bank, allowing cash withdrawal or deposit on Novopay's platform of over 10,000 outlets. In addition to its own outlets, Novopak has partnerships with companies such as Ezeetap, Innoviti and others to drive more solutions and services in the market.  

Process of Novopay Online KYC

To know the online KYC process of Novopay, please follow the below given process.

  • Open the preferred app store of your mobile and search for Novopay
  • Now download the app by tapping on the "Install" icon
  • After the complete installation, open the app and complete the registration process in case if you are a new user.
  • If you are an existing user enter your registered mobile number and tap on "LOGIN"
  • Now enter your 4-digit MPIN and login to Novopay app
  • Now tap on the "Bill Payment" option and then tap on "Activate Now" option
  • Now you will be redirected to the "Complete KYC" page
  • Under the PAN Card section select "Tap to Scan the Document" option to upload a copy of your PAN Card.
  • Under the AADHAAR CARD section select "Tap to Scan the Document" option to upload a copy of your Aadhaar Card.
  • Now click on the "COMPLETE KYC" option
  • Once your uploaded documents are verified, your KYC process will be completed.
  • After a successful KYC, you will become a Gold Retailer and you can start using bill payments.

Novopay Retailer 

Novopay is one of the fastest-growing AEPS and DMT platform in India. With providing higher-income stability to the retailer, currently it has more than 1 lakh retailers and more than 1 thousand retailers join the platform of Novopay every month. Launched in 2013 Novopay has partnered with most of the major banks and financial organizations to make the payment process easier for the customers. Join with Novopay and earn up to Rs 50,000 per month. Scroll down and know all the features and services of the Novopay retailer app.   

  • Transform your store to an Aadhaar ATM receive excellent commissions up to Rs 50,000
  • Transfer money instantly from any bank accounts for your customers
  • Pay bills for your customers across all electricity boards.
  • Pay for postpaid bills and prepaid recharges for your customers
  • Pay for DTH recharges on Tata, Airtel, SUN TV, DISH TV and more for your customers
  • Provide health insurance customers including Coronavirus Insurance to your customers
  • Aadhaar ATM: Provide money withdrawal services to your customers from any atm, utilizing Aadhaar authentication only.
  • Cash services allow you to make cash services available and become a cash collection hub for more than 20 services.

Novopay Customer Care Number

Novopay has professional customer service representatives to handle all queries and complaints from customers if any. Customers can submit their feedback or raise a complaint for any Novopay services. Customers can get in touch with the customer care service via phone, email and courier. Please follow the below-given details for the same.

Novopay Customer care: 092431 92431, Monday to Saturday (09.00 AM to 09.00 PM)

Email: care@novopay.in Monday to Saturday (09.00 AM to 09.00 PM)

Courier 09.00 AM to 09.00 PM, Monday to Saturday(Except Govt. Holidays and National Holidays). Please follow the below address. 

Attn: Nodal Officer

Novopay Solutions Pvt Ltd.,

#18/2A, GRS Towers, Second Floor,

Above Spencer’s HyperMart, Sarjapura Road,

Bangalore 560 102






















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