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Yono SBI App

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YONO (You Only Need One) is an automated digital banking platform provided by State Bank of India (SBI) that enables users to access a range of financial and other services such as flight, rail, bus and taxi tickets, online shopping, or medical bill payments. YONO is available as an Android and iOS mobile app. Arun Jaitley, India's finance minister, introduced YONO on Friday, November 24, 2017. YONO provides services from over 100 e-commerce firms including online shopping, travel booking, taxi booking, train ticket, movie ticket, online education and exclusive discount at retail stores.

YONO also provides traditional mobile banking facilities, such as opening bank accounts, transferring money, cashless bill transfers, and loans. ATM withdrawals can be rendered using the app. Reach your goals, and manage your cash with a touch only. YONO omni channel experience lets you make your visions come true by maximizing your savings. Start creating and bring on your new dreams. Using your internet banking credentials when you have an account with SBI, register and sign in to enjoy the ease that YONO SBI introduces to your life. If you do not have credentials for internet banking, you can use your debit card to create a temporary internet banking password and register with the same. With a simple sign-in process you can manage YONO SBI just with your fingertips.


YONO SBI allows you to book IRCTC tickets, use UPI to transfer money, buy movie tickets, banking, shopping, Travel, bill payments, Recharge, Invest and more. YONO SBI, the new mobile banking service from SBI is an evolution of trusted banking experience that introduced stable digital products like SBI Anywhere and SBI Net Banking to India.

YONO SBI App puts all the banking and financial needs at your fingertips. YONO SBI App enables you to experience digitally for all your day to day needs, right from your comfort. 

Download YONO SBI now and experience its best-in-class features that are listed below.

  • The largest shopping market in India – Whether its grocery, electronics, booking your flight/train tickets or your next holiday, YONO SBI has covered you for all your needs. 
  • By using the simple user interface of the app you can perform basic banking operations such as checking your balance, making a fixed deposit, adding beneficiary etc.
  • Instant transfer up to Rs 10,000/- to the newly added beneficiary
  • Get registered with YONO SBI App and meet all the State Bank bodies (Credit Cards, Life Insurance, General Insurance, Travel Insurance, Accident Insurance, SIP, Mutual Funds or Investments), under one roof.
  • Get a summary of your expenses with the intelligent spend analysis, which identifies and classifies your transactions automatically.
  • Get instantly Pre-approved personal loans up to Rs 5 lacs without any paperwork.
  • Get overdraft against Fixed Deposit with a single click
  • Using the goal-based deposit plan to make your wishes come true with regular savings.
  • Request for cheque books, ATM cards/debit cards or utilize the emergency services to change ATM PINs, block ATM cards/debit cards via YONO SBI app.
  • Use your internet banking credentials when you have an account with SBI to sign up and log in to witness the convenience YONO SBI brings to your life. In case you do not have credentials for internet banking, you may use your debit card to generate a temporary internet banking password. After signing in you can manage and experience the benefits of YONO SBI App at your fingertips.

How to Download and Use SBI YONO App?

The YONO app launched by SBI can be downloaded from Google Play Store on all the Android based phones and it can be even downloaded from Apple app store on iOS platforms. After downloading the user can register and start using the YONO app.

The following is the registration process for SBI YONO App:

Step 1: First log into SBI YONO app.

Step 2: Now use the internet banking option for the registration process or the user can even enter their account details.

Step 3: Enter the account details including your ATM card number, followed by ATM PIN and click on ‘Submit’ button. If the user has opted for internet banking, then they will have to enter their internet banking username followed by password.

Step 4: Now give consent to use MPIN by accepting the given terms and conditions, proceed further and click on ‘Next’

Step 5: Choose an MPIN and enter the same. An OTP will be sent to your mobile number now enter the same and click ‘Next’.

Step 6: The user has now successfully registered and can now explore and use the SBI’s YONO app.

Please Note: At the time of registration process, the existing SBI customers can use their respective SBI online login credentials to register on the app. For subsequent logins, one can use MPIN or login using the user ID.

Features of YONO SBI

Install YONO SBI now and discover the best-in-class mobile banking and lifestyle service. Scroll down and know more about the features of YONO SBI.

  • The biggest shopping market in India – Either shopping your grocery, the latest electronics, booking your flight/train tickets or your next holiday, YONO SBI has covered you with exclusive deals and rewards for SBI customers across merchants providing shopping, travel booking, flight and bus ticket reservations, train ticket reservations by IRCTC, food service and more.
  • Simplified banking – Using the simple functionality of the app to perform basic banking transactions such as checking your balance, making a fixed deposit, adding beneficiaries, etc.
  • With Quick Pay feature you can transfer up to Rs 10,000 to a newly added beneficiary.
  • In one app, connect and view your relationship with all State Bank bodies (Credit Cards, Life Insurance, General Insurance, Travel Insurance, Accident Insurance, SIP, Mutual Funds or Investments)
  • Get a summary of your expenses with the intelligent spending analysis, which conveniently defines your expenditures and classifies them accordingly.
  • Get up to Rs 5 lacs Pre-approved personal loans on the go within 2 minutes, with no paperwork.
  • Avail overdraft against Fixed Deposit just with one click.
  • Use the goal-based deposit service to fulfill your goals by saving regularly by YONO SBI.
  • Request Cheque Books, ATM Cards / Debit Cards or use emergency facilities to change ATM PINs, block ATM cards / Debit Cards or avoid cheQUE through YONO SBI

Procedure to Link SBI Credit Card with SBI’s YONO app

Step 1: First login to the SBI YONO app and to the credit card section

Step 2: Proceed further and click on ‘Link SBI Credit Card’

Step 3: Enter all the required details including user name and password and now click on ‘Send OTP’

Step 4: Now enter the OTP.

Step 5: The SBI Credit Card has been successfully linked with SBI YONO app.

Procedure to Open an Account using SBI YONO App

Step 1: First login to the SBI YONO app which is downloaded in your mobile phone.

Step 2: Now click on ‘Open New Digital Account’ option and choose either one of the given options – ‘Digital Savings Account’ or an ‘Insta Savings Account’.

Step 3: Post choosing the required type of account you prefer to open, click on ‘Apply Now’ option

Step 4: Proceed further and click on ‘Apply New’ option and read the production information which appears on your phone. Then click on ‘Next’ option.

Step 5: Fill in the details of your Aadhaar card and PAN Card. Now enter all the relevant details like email id, mobile number, referral code (optional).

Step 6: Accept the privacy policy after reading it carefully and then click on ‘Submit’ button.

How to Transfer/Send Money using SBI’s YONO app?

Step 1: First log into the SBI YONO app in your mobile phone.

Step 2: Now go to the home screen and clink on the ‘Fund Transfer’ option

Step 3: Proceed further and select a beneficiary and enter the required details followed by transaction amount

Step 4: Now authenticate the transaction using MPIN

Step 5: You will get a message of successful transfer of money to the beneficiary using the SBI’s YONO app.

How to withdraw cash from SBI ATM using YONO app (without a Debit Card)?

Step 1: First go to the nearest ATM or YONO cashpoint in your locality.

Step 2: Now log in to the YONO App using the PIN

Step 3: Proceed further and go to the YONO Pay option

Step 4: Now select YONO cash

Step 5: Raise a request for cash withdrawal

Step 6: You will be receiving a 6 – digit verification number (it will be valid for 30 minutes)

Step 7: At the SBI ATM or YONO cash point, choose ‘Cashless Withdrawal’

Step 8: Now use the verification number which you have got through the app as your PIN. Also enter your respective YONO app’s PIN.

Process to log in to YONO SBI App

Step.1 Open the YONO or YONO lite app in your mobile and enter the 6-digit MPIN you have set up during the registration process.

Step.2 Additionally, under the 'User ID' tab, you can enter your username and password in the appropriate fields and tap the ‘Login’ icon.

Step.3 Once you logged in you will be redirected to the dashboard of the app, where you can avail all the banking services provided by SBI.

Is YONO SBI App is safe?

Another crucial fact that grabs the attention when utilizing the YONO application is safety and security with it. YONO is much more secure and convenient as compared to any other mobile banking app. Another crucial fact that grabs the attention when utilizing the YONO application is the protection aligned with it. YONO is much more reliable than every other app which is used for making an online purchase. The explanation for this is that the confidentiality and privacy of the consumers is the highest concern for the State Bank of India, so to secure the consumers, they use the safest data privacy system so that the customer 's confidential data always remain safe from fraudulent activities. 

The only aim of the app is to provide security against all types of fraudulent activities to the customers. You can’t doubt to its security mechanism as the YONO app is certified by SBI. The security of YONO is only get’s affected when you share your confidential data with others such as credit card details, account details, profile details or any. All the transactions performed under YONO app is password-protected, and authenticated via OTP. The OTP is generated and send to your registered mobile number before you initiate a transaction to complete. 

To minimize the threats of skimming and cloning, the country's leading commercial bank, State Bank of India (SBI) has launched YONO Cash to enable cardless cash withdrawal via the YONO App, which can be accessed through Android and iOS-powered smartphones, and through a browser providing a smooth omni-channel user experience. Users can trigger the cash withdrawal method by downloading the YONO App and generating a six-digit YONO Cash PIN for the transaction and a six-digit transaction reference number that customers will receive on their registered mobile number via SMS after initiating the cash withdrawal method, which must be used within 30 minutes, along with the PIN at the nearest YONO Cash Point to collect the cash. 

With this service the SBI has authorized 16,500 ATMs across India, which are called YONO Cash Points.Since this innovative cash withdrawal step is a 2-factor authentication transaction, the SBI intends YONO Cash to enhance the security and the convenience of card-less cash withdrawals. With Yono Cash the whole process of cash withdrawal has changed, just by using your mobile phone and YONO SBI App installed in your mobile you can withdraw cash at any YONO Cash Point with ease. The cash withdrawal process is OTP based which means you do not need to worry about any type of fraudulent activities.  


It's more satisfying to get an SBI account nowadays. You can use 24 * 7-based pre-approved Personal Loans instantly via the YONO app in only 4 taps, at your convenience. Currently, this loan is being provided to a range of customers who are pre-selected by SBI on some pre-defined criteria.

Features of YONO SBI Loan

  • The loan is triggered with a minimum processing fees
  • You can get the loan with instant processing facility provided by SBI
  • No paperwork is required to get the loan
  • Get 24X7 convenience right from your comfort

Process to apply for YONO SBI Loan

  • Open the YONO SBI App and log in with your 6-digit MPIN or User Id.
  • Tap on "Loan" option and you will see a pre-approved loan and its details according to your CIBIL score.
  • You can also set the loan amount and tenure according to your choice, tap on "Next" to proceed further.
  • Now you will see your account number and select the EMI due date by which the EMI will automatically deduct from your account as per your selected date.
  • Tap on "Next" and you will be redirected to the "Terms and Conditions" page, accept the T&C and tap on "Confirm"
  • Once done your request will be submitted to the bank and you will get your selected loan amount on your account number within some minutes.


It is the lite version of the YONO SBI App, which is available on both Playstore and Appstore. As per your preferred language, YONO SBI Lite is supported by English and Hindi languages. You can use this app in a more secure way as it is configured with the 4-digit MPIN facility. The UI is more simple and easy to use, by which you will get a better viewing experience. The app is wrapped with tons of features by which you can manage your finances and banking your go.  

Voice Assitance Facilities

The app is enabled with a voice assistance feature that will act on your command. Just speak on the mic of your phone and you will gain with the below-listed benefits: 

  • Balance Enquiry
  • Mini Statement of the last 10 transactions
  • Mobile Topup and DTH Recharge
  • Quick Money 
  • Pay and view bills
  • Logout 

Features and Benefits of YONO SBI Lite

Below highlighted are the advantages of YONO SBI Lite:

Account Benefits

  • You will get all the details of the account such as SSA accounts, PPF, Loan, Deposit, Transaction, and much more.
  • Get a mini statement of your last 10 transactions
  • With YONO SBI Lite get mPassbook up to 150 transactions 

Banking Facilities

  • Cash transfer within your existing bank accounts
  • Third-Party Fund Transfer within SBI
  • Inter-Bank transfer facility such as RTGS / NEFT /IMPS
  • Instant Fund Transfer using QR Code to the Unregistered Beneficiaries
  • User's can make IMPS Fund Transfer by using IFSC & Account Number or Mobile Number & MMID
  • By using mCash you can make a transfer to the mobile number or email id.
  • You can open or close an FD and RD instantly right from the app.
  • You can track and schedule your transactions instantly.

UPI Benefits

  • You can manage and pay bills instantly from the app.
  • You can make urgent fund transfer to the unregistered billers
  • You can clear your postpaid dues instantly
  • You can also make Credit Card VISA transfer
  • You can make payment for your SBI Insurance policies.
  • With AutoPay facility you can add and manage your billers instantly
  • You can get the details of your transaction history and schedule bill payments from the app instantly.

Recharge and Bill Payments Facilities

  • Mobile Recharge, DTH Recharge and more
  • Top-up of Pre Paid Cards
  • Add money and manage your NCMC card


  • Manage your debit cards and manage the channel wise limits for the transactions of the debit card.
  • Hotlisting for debit card
  • Manage and create standing instructions for your credit and debit card
  • Update or change the maturity Instructions for eDeposits
  • Manage your nominee and make online nominations for your account
  • Make an enquiry for your TDS
  • Request for a cheque book instantly
  • Submit Form 15G or 15H online
  • Generate virtual card for making secure eCommerce payments
  • Link your bank account with Aadhaar instantly

More pre-login features

  • Easy registration and login process for new users
  • Get BharatQR Merchant Payments option
  • Generate payment receipt via State Bank Collect
  • Pay your bills via Bharat Billpay (BBPS)
  • Get your passbook without internet connectivity via mPassbook facility
  • Block your debit card instantly in case of any fraudulent activity
  • Claim your funds via mCash facility
  • Enquiry your locker online by simply submitting your State name, district name and Pincode
  • Contact SBI Customer Care portal right from the app
  • The app is suitable for all Android and IOS mobile phones

YONO Business SBI

YONO is an advanced mobile banking application offered by State Bank of India to allow users access to a range of financial and payment services such as flight, train or bus bookings, online shopping, bill payments and more. But apart from all this YONO SBI allows the businesses to manage, plan and grow their corporate financial needs just with some few taps. YONO Business SBI provides tons of features and benefits which are: 

Corporate Internet Banking (CINB)

State Bank of India's YONO Business platform enables you to achieve all of your standard corporate banking needs. A service that lets you execute your business with convenience from anywhere. The banking services platform offers you the ability to execute the easiest of banking functions to the most complex. 

Key benefits of CINB

  • Manage banking services anytime, anywhere, at the right 
  • time and get accurate advice.
  • Online banking services are safe and secured with the multi-layered security system.
  • Enables you to pay taxes instantly to the central and state government.
  • Provides the ability to create and maintain users, their liberties and set guidelines for transactions. 

Cash Management Product (CMP)

Cash Management Product by Yono Business is a robust payment portal solution that allows companies to control and handle payment modes. This framework is provided to businesses, individual government agencies entities to allow the use of funds by means of their collection methods and to render large purchases to retailers minor cash processing and payouts by means of their payment methods.

Key benefits of CMP

  • It provides a broad variety of payment service that enables you to perform bulk purchases through various platforms.
  • The online portal helps you to accept multiple payment methods such as Intra Bank transfers, Cheques, RTGS, NEFT and Demand Drafts.
  • Virtual Account Number enables you to perform e-collection and cheque clearance.
  • Provides a fast and stable transition process that boosts your efficiency.

Supply Chain Finance (SCF)

Optimize your cash flow through your Business Supply Chain financing mechanism. The online platform helps you to interact easily with your supply chain – vendor/retailer or supplier/purchaser. This portal allows you to handle out your day-to-day purchases with suppliers and sellers. This platform lets you carry out your regular purchases with dealers and sellers, 

One-stop solution

SCF is the all-in-one solution allowing you to do transactions with your suppliers and vendors.

Electronic financing facility

The platform enables for dealers and sellers with electronic financing schemes.

B2B solution

A reliable and robust B2B online supply chain financing platform.

Instant transactions

The platform enables you to initiate instant transactions, collections and consistent management of transactions.


The foreign-exchange portal of YONO Business helps you to submit quotations and book for trades relevant to international trading. The product is intended for small and medium-sized enterprises to conduct transactions. The platform allows you to control and mitigate currency movements, and potential for market volatility. 

Convenient access

You can navigate the eForex platform anytime anywhere

Real-time forex rate

Make your decision instantly with real-time forex rate pricing at your fingertips.

Live market updates

The portal delivers daily market updates on foreign currencies.

Efficient and stable platform

The flexible platform enhances the security and authorization of all your transactions.


SBI Business e-Trade program is a unique network that lets rising companies like yours undertake foreign trading and fulfils the funding for the short to mid-term. You are enabled to handle multiple trade transactions' confidence with the minimum documentation process and faster turn-around time. A powerful feature to exploit prospects for global business. 

Trade Finance

Access trade finance transaction requests such as the issuance of bank guarantee, letter of credit import/inland and external remittances.

Faster turnaround time

Your business gets a faster turnaround period to close requests for trade transactions.

Trade MIS

Trade MIS that helps you to acquire details related to trade through the internet.

Contracts safeguards

The deferred contracts protect you against volatility in the exchange rate.

Process to get registered for YONO Business

  • Visit the site yonobusiness.sbi and click on ‘REGISTER’
  • Enter your corporate details and select the products/services.
  • Enter the required user details and submit.
  • Now download and take a print of the PDF registration form.
  • Kindly confirm signatures from approved signatories as per the instructions in the form
  • Submit the form at the branch. (The branch name is printed at the bottom of the form)
  • Once your submitted form along with the documents are verified by the branch users will receive a text message with a temporary User ID on their registered mobiles.
  • The admin can login and develop the users required to fully exploit the functionalities of the yono platform.

What do you get for using YONO SBI App? 

YONO SBI, the new mobile banking platform from SBI is an expansion of the trustworthy banking tradition that brought stable digital products like SBI Anywhere and SBI Net Banking to India. YONO SBI is placing the eyes on India's growing selection of goods and services. YONO SBI allows you to execute your all banking needs in a digital manner. Apart from this, you can also invest, shop online, book movie, flight, or train tickets and more in a single app. Install YONO SBI, the mobile banking and lifestyle app now and discover the best features of its kind. Log in to YONO with your SBI net banking credentials and experience your banking needs with YONO. If you do not have credentials for internet banking, you may use your debit card to create temporary internet banking password, and register with the same. 

Leading shopping marketplace of India: Whether it is your grocery shopping, the newest gadgets, booking your flight / train tickets or your next holiday, YONO SBI has insured you. Special deals and rewards for SBI customers through merchants offering shopping, holiday reservations, flight and bus ticket reservations, train ticket reservations by IRCTC, nutrition delivery etc. With SBI YONO app get a summary of your expenditure through the ‘Intelligent spend analysis’ facility which automatically categorises your transaction. You can handle all your money related activities and banking needs under one single app. 

Standardized Banking: Carry out essential banking transactions, such as balance check, opening FD account, adding a new beneficiary and more in one place with YONO’s simple user interface.

One simplified dashboard: Log in to the SBI YONO app and link or view all your close ties with all State Bank bodies such as Credit Cards, Life Insurance, General Insurance, Travel Insurance, Accident Insurance, SIP, Mutual Funds or Investments, Loans, Home Loans, Car Loans, Housing Loans, Two-wheeler loans and more.

Simple and secure pending: Get a summary of your expenses with the Intelligent Expenditure Analysis, which labels and categorizes your transactions automatically.

Pre-approved personal loans: Avail Pre-approved personal loans within a matter of minutes up to Rs. 5 Lacs on the go without documentation.

Avail overdraft facility: Using this one-tap method you can avail overdraft facility against your Fixed Deposit.

Fulfill your dreams through regular savings: Achieve your dreams through regular savings by using the goal based deposit product.

Experience YONO more conveniently: ATM Cards/Debit Cards or use the emergency services to change ATM PIN, block ATM cards/Debit cards or stop cheques, request for Cheque Books, and more via YONO. 

SIA BOT: While using the YONO services through the official website, the SIA Bot is what all you need to address your queries. No need to call the SBI helpline Services, just click on the SIA Bot icon located on the bottom right corner of the website and get all the information regarding savings account, deposits, bill payments, pre-approved loans, shopping, investments, interest rates, credit cards, insurance and more.

Banking facilities: For simple banking operations like checking your account balance, generating a fixed deposit, adding beneficiaries etc., you don't need to sign in to your SBI net banking account because all such activities can be performed through the SBI YONO app. Apart from this you can request for Cheque Books, debit cards, change ATM PIN, block debit cards or stop cheques through SBI YONO app. And also you can transfer an amount up to Rs 10,000 to a newly-added beneficiary instantly.

Cardless cash withdrawal with SBI YONO

SBI has launched YONO Cash to allow cardless cash withdrawal through the YONO App to reduce the threats of skimming and poaching. Cash withdrawal process at ATM may be riskful sometimes due to skimming and cloning threats, where muggers put a compact tool, known as a skimmer, on an ATM card swiping mechanism that copies the details encoded on the magnetic strip of a card while you swipe your card in a swiping machine to perform a transaction. To eradicate the threats of skimming and cloning,

SBI YONO the country’s leading commercial bank has introduced YONO Cash to enable cardless cash withdrawal via the YONO App which can be downloaded from Android and IOS platforms. By installing the YONO App, users have to enter a six digit YONO Cash PIN to initiate the cash withdrawal process which is a seamless omni-channel experience too. After initiating the cash withdrawal process you will get a six digit reference number for a transaction on your registered mobile number via SMS, which you need to use within 30 minutes along with the PIN at your nearest YONO Cash point to withdraw the cash. 

Process to withdraw cash through SBI YONO:

  • Download the SBI YONO app and use your SBI Account credential to log in.
  • Now set a six digit YONO Cash PIN and you will get a six digit reference number in your registered mobile number after triggering the cash withdrawal process.
  • Now within 30 minutes of receiving the reference number visit your nearest YONO Cash point and withdraw the cash amount by using the reference number and YONO Cash PIN.

SBI UPI Fund Transfer Through Yono Lite SBI

You should know about this amazing instant transfer facility if you want a trouble-free and fast service to transfer funds from your State Bank of India (SBI) account. The Yono Lite SBI UPI payment mode offers various channels for the transfer of funds. The multiple channels for using the Yono Lite SBI UPI feature to transfer funds are: 

  • Virtual Payment Address
  • Account Number and IFSC
  • Aadhaar Number

The upside of this app is that in order to transfer funds the user does not need to enrol the beneficiary. The beneficiary is to be registered with UPI while sending money using the beneficiary’s Virtual ID. But when it comes to payment through Account number +IFSC or Aadhaar number the beneficiary is not needed to register with UPI. 

Benefits of SBI UPI Fund Transfer

There is currently a cap of Rs.10,000 and a regular cap of Rs.25,000 via the YONO LITE SBI App.

  • If the account is debited but the transaction is not completed in this case UPI offers the bank claims for real-time reversals for technical losses and the balance will be automatically credited back to the payer account. You can also raise a complaint through YONO LITE SBI app if the amount is not reversed.
  • Once the payment is initiated you can not cancel a payment request for funds transferred through UPI on SBI YONO Lite app
  • Through the 'Payment History' option, you can raise grievance by choosing a specific transaction and 'raise a dispute. You can also track “Dispute Status” accessible under UPI feature in SBI YONO app
  • No charges are currently levied. Any adjustments will be communicated separately in this matter, the bank website states.

How to add an SBI beneficiary on YONO Lite app?

Follow the below given steps to add an SBI beneficiary on YONO Lite app

  • Open the SBI YONO app and go to ‘Settings’
  • Under the  'Profile Management' tap on  'Add/Manage Beneficiary' option
  • Now enter your profile password and tap on 'Submit' 
  • Now on the right-hand corner tap on the  'Add' option
  • Now select 'State Bank Account' from the dropdown and enter the account number
  • Now set a limit as per your convenience and tap on 'Submit' 
  • Now confirm your details under the pre confirm screen and tap on the 'Submit' option
  • Now an OTP will be generated on your registered mobile number
  • Enter the OTP on the required field and tap on 'Submit'

Tips To Secure Your User ID & Password of SBI YONO App

SBI's Yono app helps consumers to quickly open a savings account, from the convenience of their comfort. It provides financial and leisure services with all sorts of SBI. A digital account relates to the user's digitally accessed Savings Bank account utilizing the latest Yono App and Website. Presently, the SBI Yono app not only lets a customer open a bank account, but also encourages them to take advantage of different loans for personal, health, and auto loans at SBI. Forgetting the user I d or password in emergency scenarios can serve as a vital moment for consumers.

SBI specifies that the Yono SBI user I d and password must be kept confidential. In case you have forgotten your username of SBI Yono account, then it cannot be restored at SBI YONO app or portal. However, you can restore your forgotten password by using the ‘Having Problem logging in?’ link under the login page of Yono App and Portal. If you've forgotten mPIN, you can also recover it following the same process as your password. According to SBI, this is how you need to protect the user I d or password for SBI Yono app.

SBI YONO Green Reward Points

To its YONO customers, the State Bank of India has introduced a specific 'Green Reward Points' scheme. The Green Reward Points received by SBI customers will be generated under it as a YONO SBI Green Fund, which is handled by the SBI Foundation. SBI Bank will launch environmental initiatives through various YONO SBI Green Fund projects. Now SBI customers will receive Green Reward Points on YONO transactions. Customers will also be offered the opportunity to grant their points in the YONO SBI Green Fund at the same time.

SBI consumers will also be eligible to get reward points via non-YONO purchases such as smartphones and internet banking, where they will have the opportunity to contribute their Green Reward points to the bank. Green Reward points for YONO SBI Green Fund is a witness of the customers' contribution to keeping an environmentally sustainable equilibrium in the environment.

Customers who receive Reward Points from non-YONO transaction platforms, such as smartphone & internet banking, will be given an opportunity to turn it to 'Green Reward Points' which can be pledged to the fund after conversion. A 'Green e-Certificate' will be honored to all customers who pledge their points to the fund as a token of appreciation for their gentle nudge to the project.

In addition, the lender is also dedicated to converting customers' lapsed 'Green Reward Points'. by consulting with them and updating them through YONO SBI Green Fund for environmental protection. SBI customers can get up to 200 Green Incentive points for each of the Bank's eligible services. The act to pledge, Green Reward points for YONO SBI Green Fund is a tribute to the customers' contribution of preserving social-ecological sustainability.

SBI is authorized to using the YONO SBI Green Fund for tree plantation, building bio-toilets, implementing the "Conserve Water Campaign" and establishing RO Plants in cities facing a drinking water conflict, raising awareness among customers about avoiding single-use plastic and encouraging the use of solar energy throughout the country. To make that possible, the lender will use different communication channels to proactively connect with its customers to step forward and commit Green Reward points for the project.


Q: What is YONO app?

Ans: YONO is an initiative by SBI to attract all customers of its joint venture through the digital technology YONO Mobile App and YONO website. YONO means You Only Need One. With the YONO app and website, the customer can integrate all their products and services from the SBI bank account, the SBI card, the SBI mutual fund, the SBI life insurance, the SBI general insurance and the SBI securities.

Q: Is it mandatory to have the SBI bank account number to use the YONO application and website?

Ans: Yes, a user must have the SBI bank account number to use YONO Web/App. A user can also log in using the details of the ATM card. You need to carry your registered mobile phone number with you as OTP would be sent on that number.

Q: Is it available abroad?

Ans: Yes. It is available to domestic internet banking customers. A unique activation password will be sent to the mobile number registered with the Bank. 

Q: Can I pay my credit card bill with SBI YONO?

Ans: Yes. you can do the payment under My credit cards section.

Q: What to do if I can't find my transaction in the transaction history?

Ans: In most cases, all transactions will be reflected in the transaction history tab. However, in some cases, if there are unbilled transactions, they will not appear for 24 to 48 hours.

Q: Is it possible to remove the cards that I linked in the YONO application?

Ans: Yes, this can be done using the ‘Delink SBI Credit Card’ option. It is possible to re-link again the same card at any time using the application.

Q: Can I request an SBI card on the app?

Ans: Yes, it is possible to request a card on the application. To do this, log in to the application and access the "SBI Credit Card" page. Go to the "Browse cards" option to choose the card for which you want to request.

Q: How do I know if I am eligible to apply for a credit card or not?

Ans: To find the eligibility of credit card, go to Help me find the perfect card and fill the details.

Q: Will I earn reward points on the card? How will it be calculated?

Ans: Yes, You will earn reward points on each spent and these reward points will be calculated depending on the type of credit card which you are using and the number of transactions made on that particular card.

Q: How can I check the balance of my reward points?

And: Go to the YONO app and visit the credit cards section for information on reward points.

Q: How can I redeem my reward points?

And: Go to the rewards section and browse the rewards catalogue.

Q: In case of dispute, what can I do?

Ans: In such a case, raise the dispute by calling the SBI Card Helpline at 1860 180 1290 or 39 020202. You can also send an email to chargeback@sbicard.com.

Q: How long does it take to raise a credit card dispute?

Ans: Any dispute related to a credit card must be reported within 70 days from the date of issue of the statement.

Q: How long will my reward points be valid?

Ans: All reward points earned will be valid for 24 months.

Q: Can I redeem reward points after closing my SBI card?

Ans: No, it is not possible.

Q: How to send money using the SBI YONO app

Step 1: Connect to the SBI YONO app

Step 2: Go to the home screen and click on the “Transfer funds” option

Step 3: Select beneficiary option, enter the details and the amount of the transaction

Step 4: Authenticate the transaction using MPIN

Q: Can I pay my credit card bill with SBI YONO?

Ans: Yes. You can pay a credit card bill with SBI YONO. To do this payment, go to the "My credit cards" section.

Q: What if I can't find my transaction in the transaction history?

Ans: In most cases, all transactions will be reflected in the transaction history tab. However, in some cases, if there are unbilled transactions, they will not appear for 24 to 48 hours.

Q: Is it possible to delink the cards that I linked in the application?

Ans: Yes. you can delink the credit card by using the "Delink SBI Credit Card" option. It is possible to re-link the same card at any time using the application.

Q: What is the username for YONO mobile app?

Ans: The user name is a unique identification factor made up of at least 8 alphanumeric characters. The customer can choose the user name when registering but cannot change it later.

Q: Are mobile phone transactions secure?

Ans: All messages from your mobile phone are encrypted and travel to our Mobile Banking Server in a secure mode.

Q: I changed the SIM card can I continue to use the same handset for mobile banking?

Ans: Yes, first register your mobile number with the branch and you can change the mobile phone number after connection via "Profile settings" and choose "Change mobile number". Enter your new mobile number and re-enter to confirm, click Edit. You will receive a confirmation message on your old mobile number and then use it only with the new SIM card.

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