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Amazon Pay is one of the leading online payment processing systems which is managed by Amazon. It was started in the year 2007, the Amazon Pay uses the consumer base of Amazon.com and focuses on providing the users with an option to pay with their Amazon accounts on external merchant websites. Currently, customers can opt to make their payments method by either choosing debit or credit card or through net banking or via Amazon Pay Balance.

Currently, the services of Amazon Pay is available in India, Spain, Denmark, Italy, Austria, Cyprus, Belgium, France, Netherlands, Germany, Hungary, Japan, Portugal, Luxembourg, Sweden, Republic of Ireland, United Kingdom and the United States of America.

The Amazon Pay provides an option for purchases to buy goods and services from web portals and mobile apps using the addresses and payment methods that are stored in the Amazon account which included debit and credit cards.

The Amazon Pay Express is a kind of payments processing service for simple e-commerce use on web portals. It mainly uses the Java button code generator to create a button that can be copied and pasted onto a web site or added via WordPress Plug-in. Amazon Pay Express is built on Amazon Pay and is best suited for merchants who sell a small number of products and with a single item in each order, such as digital download.

Advantages of Amazon Pay

The following are the list of advantages of Amazon Pay:

  • It provides speedier refunds.
  • It helps with the immediate checkout facility.
  • It helps the users to track the balance amount.
  • The Money Feature helps the users to add money using internet banking.
  • Money and Gift & Cards also help to make up the pay balance of Amazon Pay.

    (Amazon Pay = Balance in Money + Balance in Gifts & Credits)

 Features of Amazon Pay

  • An individual can use a single account and make payments as there is no need to have multiple accounts.
  • It is easy and convenient to use.
  • Users can choose payment methods as per their convenience.
  • It is a safe and secure form of online payment service.
  • Individuals who make payments using Amazon Pay will get their ordered products and services delivered at a faster pace as against the non-holders of Amazon Pay account.

Procedure to Register for Amazon Pay

Individuals who have an Amazon account, need not have to register separately for Amazon Pay as they can use their existing credentials and payment information. If in case, individuals do not have an Amazon account, then they will have to create one to use the Amazon Pay services.

Procedure to make Payments using Amazon Pay

Step 1: First tap the Amazon Pay option, which is found under the options of payment method on most of the websites.
Step 2: Now proceed further to login to Amazon account by entering your credentials.
Step 3: Choose the appropriate payment method as per your convenience
Step 4: Enter the PIN and confirm the payment.

Transaction Limits in Amazon Pay

Amazon Money

The transaction limit in the case of Amazon Money is a maximum of Rs 10,000 every month and the minimum amount is Re 1. The maximum amount of money that can be loaded in a given financial year stands at Rs 1,00,000.

Gifts & Cards

The maximum amount of money that can be added in a single transaction for Gifts & Cards is Rs 10,000.

Transaction Limit Amount
Annual Top Up Limit     Rs 1,00,000
Spend Limit on monthly basis     Rs 10,000
Loading Limit on monthly basis     Rs 1,00,000

Amazon Pay EMI

Amazon Pay EMI is the trouble-free way to get instant credit for transactions using EMI on Amazon.in, via a fully automated operation. You have to follow the one-time setup phase, which does not take longer than 2 minutes and does not require to provide your credit card details. Once the configuration is complete, you can use Amazon Pay EMI payment service to make payments over EMIs varying from 1 to 9 months during checkout at Amazon.in. In this payment mode, you can conveniently monitor your purchases, repayments, and much more from a standardized dashboard.

Amazon Pay EMI is offered to you by Amazon Pay (India) Private Limited ('Amazon') and Capital Float, a third-party lending partner. You need to complete the KYC process and must have an Amazon.in account with a verified mobile number, a valid Permanent Account Number (PAN) card. Further eligibility is determined on details already provided with Amazon and the background of the credit bureau. Based on these criteria, plus a range of other factors, the lending partner will decide whether you are eligible for the Amazon Pay EMI limit or not.

Amazon India has now revealed the availability for its mobile users of a new payment system called Amazon Pay EMI. The cardless payment mode provides instant credit to users and enables them to pay at low-interest rates through EMIs using their debit cards. The firm has collaborated with Capital Float to enable customers to seamlessly pair up their debit cards and pay installments. On the app, Amazon has addressed eligible banks such as HDFC, ICICI Bank, Canara Bank, Citi Bank, and Kotak Mahindra Bank as eligible banks.

For now, Amazon Pay EMI is an invitation-only program and selected customers need to complete a simple two-step registration process in order to obtain an assigned credit limit that they can use to make high-value purchases on the Amazon market. To apply with Amazon Pay EMI, the customer will use the information of the PAN and Aadhaar cards to check their identification. The authentication must be completed by verifying an OTP that is submitted on the mobile number linked to Aadhaar. Upon completion of the authentication, credit limits of up to Rs. 60,000 will be given to customers instantly.

Such credit will be used on Amazon for various orders, and interest would be charged for installment facilities. After this customer is required to link his/her bank accounts to auto repayment in EMIs with a verification process. Amazon noted in its terms and conditions that the Amazon Pay EMI could only be used for purchases of single products with a total purchasing amount of Rs. 8,000. When an exchange offer is applied on the purchase, the Amazon Pay EMI will not be accessible and the linked account needs enough amount to cover the purchase costs. In order for Amazon Pay EMI to function, users will insure on the payment selection page that the Amazon Pay balance is unchecked.

This new Amazon Pay EMI option would offer more credit accessibility to a wide consumer base, particularly those who struggle to afford high-value transactions and have the difficulty to save or delay their purchase. It also helps the budget-conscious customer to buy premium-priced products by not paying the full amount upfront, and instead of spending in installments through their debit cards, net banking, or bank accounts.

Debit EMI is the latest EMI option that you will use to receive EMI on your debit card. At the time of the purchase, you don't need to have the entire amount in your account and the bank does not limit the amount on your card. Amazon will use your bank's pre-approved overdraft service, and the bank will deduct the EMI balance from your account per month. At present, EMI is only valid on debit cards from HDFC, SBI, Axis, ICICI, and Kotak Mahindra. To avail EMI facility you need to make a minimum purchase of Rs 5000 by your HDFC, ICICI, Axis debit cards, and Rs 8000 on SBI and Kotak Mahindra debit cards. The bank will proceed to charge the interest on the transaction value on your EMI purchases using Credit Card & Debit Card options. The overall interest amount you pay has however already been deducted from the price of your order The actual amount (including the interest) you are paying to the bank is the same as the product price.

How to use Amazon Pay for your payment?

The money on your Amazon Pay account is all that you need to make payment or use whenever you need. This fund can then be utilized in a simple and quick way on affiliate websites and apps. Under your Amazon gift card tab, this isn't the same 'fund' which is represented in your Amazon Pay balance in 'Gifts and Credits.' The method of utilizing Amazon Balance with third-party websites or apps is the same as with Amazon. The 'money' displayed in your Amazon Wallet Balance can be used on the payment terminal that displays Amazon Pay logo. It can be reached by entering details about the Amazon account. One of the best parts of Amazon Pay is that all your information related to your card and account stored in Amazon Pay account is secured and is never shared with anyone. 

Your information will also be never shared with the merchants who carry Amazon Pay as a payment method on their websites or apps. However, any modifications you make to your Amazon account will immediately be reflected to your Amazon Pay Account. Tap on the Amazon Pay icon to make the payment through Amazon Pay, and sign in to your Amazon Pay account. Then find the payment mode as per your convenience and you are done. 

Amazon Pay Operated Under Capital Float

You have to follow the one-time setup method to get started with Amazon Pay EMI. You can use the 'Amazon Pay EMI' payment method during a transaction on Amazon.in after completing the setup. Enabled by Capital Float, the third-party lending company, Amazon EMI lets you make payments over EMIs varying from 1 to 9 months. You can track your transaction history, repayments, purchases from a unified dashboard which is only made for you. 

Eligibility Criteria for Amazon Pay EMI

You must have an Amazon.in account with a registered mobile phone, a registered Permanent Account Number (PAN), a bank account and one of the officially approved documents as proof of address-driving license, Voter ID id, Aadhaar, Utilities Bills (of the last 3 months), Passport. Apart from this, you must have a minimum age of 23 years old with all the mentioned documents to avail Amazon Pay EMI Service. More information on the basis of eligibility is also accessible through Amazon and the history of the credit card. Based on these criteria, plus a variety of other requirements.

For the following EMI payment options, please check that your order value is higher than the required transaction amount:

  • Zest Money EMI and Credit Card- Rs 3000
  • Down Payment- Rs 4000
  • For debit Card such as HDFC, ICICI, Federal, Axis- Rs 5000
  • For debit Card such as SBI, Kotak Mahindra- Rs 8000
  • Bajaj Finserv. Ltd- Rs 4500
  • Amazon Pay Later- For 1-month tenure, no minimum transaction amount is required. And for more than 1 month of tenure period- Rs 3000 for 3 months EMI tenure and Rs 6000 for 6 months EMI tenure.

Note: Gift cards, Amazon pay balance top-up, Jewelleries, and global store items will not comes under EMI. No cost EMI is only applicable on selected products of Amazon. To check the details please click on the 'Special Offers' option, available on the page of the product to see whether the product is valid for a no cost EMI on debit card or credit card, Amazon Pay Later, Bajaj Finserv card option. 

Process to register Amazon Pay EMI

Below listed are the methods to get registered for Amazon Pay EMI.

  • Open your Amazon App and tap on Amazon Pay EMI, which is located on the left sidebar menu of the app. 
  • Now tap on "Register" option and fill the required details of your Aadhaar and PAN.
  • Now you will get an OTP on your registered mobile number.
  • Enter the OTP on the required section and verify the OTP.
  • Once the verification is done you will get a view of the approved limit with the loan agreement.
  • Now select the "Auto-Repayment" option and add your debit card from the drop-down list of the banks.
  • To verify the details you will be charged an amount of Rs 5, which you will get back within 3-5 business days.

Be sure the product is eligible for EMI for payment through the Amazon Pay EMI facility. Click on the EMI options tab on the product info page to do so. If there is no option for EMI then you would not be able to purchase the product through EMI.

In case the EMI option is enabled for your selected product, add it to your cart and select the Amazon Pay EMI option to complete the transaction. If you have not setup up the auto-repayment feature during the registration process, you may be instructed to link your debit card for EMI repayments during your first transaction.

Amazon Pay Balance

Amazon has launched the "Amazon Pay Balance" service to enhance the fluidity of cashless transactions or purchases for the customers of India. Shoppers will get the benefit of fast and smooth checkout (from Amazon Pay) without any requirements of additional authentications. Amazon Pay Balance allows shoppers to store amounts for valuable items and removes the pressure of Cash on Delivery (COD) services. Using internet banking and credit or debit card, Amazon Pay Balance can be credited with money and can be utilized for multiple payments through the e-commerce portal. This functionality would also facilitate smoother refunds as consumers in Amazon Pay Balance can collect the refund balance quicker as compared to the refunds they get in the credit card or bank account for any transaction. 

Process to add Amazon Pay Balance

You can add money to your Amazon Pay Balance using any debit/credit card or by Amazon Pay UPI and net banking. Follow the below-listed instructions to load your Amazon Pay Balance.

  • Open the Amazon app and tap on the "Amazon Pay" option located on the top bar of the homepage.
  • Now click on the "Add Money" option and choose/enter the amount you want to add on your Amazon Pay account.
  • Now click on "Continue" and select a payment method from Credit Card, Debit Card and Net Banking.
  • Complete the payment and the amount will be added instantly as your Amazon Pay Balance.

Amazon Pay ICICI Card

ICICI Bank and Amazon pay have introduced Amazon Pay Credit Card powered by VISA, which enables you to get rewards and benefits while shopping on Amazon. The credit card is free for lifetime and no any joining or annual fees are applicable for exploring the benefits of the card. So below are the benefits and features of the black beauty that are waiting for you only.

Features and Benefits of Amazon Pay Credit Card

  • Amazon Prime customers, shop on Amazon.in and get 5% cashback
  • Amazon Non-Prime Customers will get 3% cashback while shopping on Amazon.in
  • Use Amazon Pay Credit Card on Amazon Pay service and get 2% cashback on more than 100 Amazon Pay partner merchants
  • Spend via Amazon Pay Credit Card on shopping, dining, insurance, holidays, etc and get 1% cashback.
  • By Culinary Treats Programme save up to 15% on dining bills at over 2,500 restaurants in India.
  • Get a waiver of 1% on fuel surcharge while refueling your vehicle across all the major fuel stations in India.
  • By applying you will get the card free for lifetime as the Amazon Pay Credit Card comes with no joining fees and annual fees.
  • Reap the benefits of the card as much you can as there is no limitation on earning the benefits.
  • Use the black beauty Amazon Pay Credit Card on more than 10 crore products at Amazon.in and at 100+ partner merchants.
  • Spend on dining at the participating restaurants by Amazon Pay Credit Card and save a minimum of 15%
  • To reap the culinary treats you have to download the ICICI Bank Culinary Treats mobile app from the preferred app store of your mobile.
  • Amazon Pay Credit Card comes with a built-in microchip that provides enhanced security to counter fraudulent activity and card duplication.
  • The built-in microchip in Amazon Pay Credit Card offers additional security to the card in the form of a Personal Identification Number (PIN).
  • The PIN is not required while doing online transactions, but for online transactions, you can register Amazon Pay Credit Card for 3D Secure (Verified by Visa) at www.icicibank.com under Personal > Products > Credit Card.

Process to apply for Amazon Pay ICICI Credit Card

  • The Amazon Pay ICICI Bank Credit Card is offered to the selected individuals only through the invitation-only process. ICICI customers who have used the Amazon.in mobile app received an invitation from the Amazon app via push notification and email.
  • The consumer can apply for the card after achieving the eligibility criteria. At first, the customer will be given a ready-to-use digital card. Afterward, the physical card will be sent through a courier service to the customer's doorstep.
  • You can also visit the official site of ICICI Bank and then go to the Amazon Pay ICICI Credit Bank page, which you will get under the 'Product' section. By clicking on the 'Apply Now' option you will be redirected to the Amazon.in page where you can check your eligibility for the credit card.
  • You can also go through the Amazon mobile application to check your eligibility for the credit card. You can check the same by going to the ‘Amazon Pay’ option under the main menu.
  • In the coming months the credit card will also be available to other customers.

Amazon Pay Bill

Amazon Pay provides you to make seamless bill payments across the merchant sites. It is one of the widely used payment options with a simple user interface that not only saves your time but also provides amazing savings for your bill payment. Amazon Pay bill payment offers can help you save up to Rs. 1000 in a month. Use Amazon Pay balance across various merchant sites to save on broadband, landline, postpaid, DTH and electricity bill payments. Paying your monthly bills before the due date gives you immense comfort. Amazon Pay bill payment option provides you an easy way to save money for all your utility payments.

You can save on mobile recharge, postpaid payments, DTH recharge and more with Amazon Pay Bill Payment offers. You can get a cashback of Rs 10 to Rs 300 for mobile recharge using Amazon Pay. Get up to Rs. 5,000 

Cashback on payment of electricity bill. Get Amazon offers on DTH, Broadband, Electricity, Landline & electricity bill payment. You can get a cashback of Rs 10 to Rs. 5000 for bill payment from Amazon. 

Amazon Bill Pay Limit

Amazon Bill Payment limit is capped up to Rs 25,000. (i.e. any payment of Rs. 25,000 or more would not be conducted). This cap of Rs. 25,000 applies through the website to all categories related to bill payment including payments for electricity, gas, piped gas, water, landline, and more.

Process to make bill payment at Amazon

To make a bill payment through Amazon, please follow the below-given steps.

  • Visit Amazon site or open the Amazon app on your mobile and go to 'Amazon Pay' section
  • Now under the 'Recharge, Bill Payments' section, select your specific utility for which you want to pay the bill.
  • Now follow the further on-screen instructions and pay the bill for your utility
  • Once complete you will get the transaction details on your registered mobile number and email id.
  • Or else you can download the receipt for your bill payment transaction from the order details on the 'Your Orders' tab.

Amazon Pay Bill Payment Offers

Pay your electricity bills and earn up to Rs. 5,000 Cashback. Amazon delivers amazing offers on DTH, Broadband, Electricity, Landline & electricity bill payment. For a bill payment, Amazon provides Rs. 10 to Rs. 5000 cashback. Pay your Amazon electricity bill and get offers on movie tickets. To get offers on bill payment you have to initiate a minimum transaction of Rs 35. 

Key benefits on Amazon Bill Payment

  • Make payment for your bills and get amazing movie offers
  • Make payment with HSBC Credit Card and get cashback of Rs 75
  • For first bill payment transaction get Rs 50 cashback by using the code MPMKVVC

Process to avail Amazon Pay offer on Bill Payment

  • Open the Amazon app and tap on 'Pay Bills'
  • Now select a bill payment category and enter the required details such as Customer ID
  • Now enter the payment amount or choose a plan from the given list
  • Now proceed further to make the payment
  • Once the transaction is successful you will get the cashback within 3 working days.

Amazon Pay Gift Card

Amazon Pay Gift Cards are prepaid gift items that can be redeemed on Amazon.in for the offering of products, and its affiliate merchants. The Amazon Pay Gift Cards are available in three variants Physical, eGift Cards (E-mail & Share via link) and Anytime Gifts. You can buy an Amazon Pay Gift Card using debit cards, credit cards, Net banking and UPI. You can not use EMI and COD facility to purchase Amazon Pay Gift Cards. After you add the Gift Card the equivalent value of the Gift Card will be added to the Amazon Pay balance.

Typically, the gift cards have an expiry duration of 12 months from the purchase/add/initiation date as applicable. Scheduled gift cards have an expiry duration of 15 months from the delivery date. In case you want to extend the date of expiry, you can get in touch with the Amazon customer care service for the same. With Amazon Pay Gift Cards you can purchase from a wide range of products on Amazon.in and get it delivered at your doorstep. 

Present Amazon E-Gift Cards to your loved ones for different celebration moments in life, and let them witness immediate shopping satisfaction. After so many gift-giving opportunities in a year, it's normal that any time you feel pressured about being able to pick the best gift. The best part is, there's no need to select the precise product. Whatever the reason, there is something great for everybody at Amazon.in. So, don't carry on the burden of 'they will like it or they won't; give the decision to your gift receiver! Taking a few seconds out of your busy existence to purchase an Amazon.in E-Gift Card, and watch the joy of your gift receiver. The gift receiver will then sign in to Amazon.in, and use the E-Gift Card to buy whatever he/she wants. From birthdays to anniversaries to festive occasions, Amazon E-Gift Vouchers make the best gifts for any gifting occasion.

Convert Amazon Gift Cards to Amazon Pay Balance

You can seamlessly convert the Amazon gift cards to Amazon Pay balance. Nowadays shoppers can use their Amazon pay balance to purchase through Amazon's 10cr+ products, recharge their mobile numbers & to buy amazing vouchers across more than 150 brands on Amazon. Apart from this, you can also use Amazon Pay balance to pay third party merchants such as Redbus, Bookmyshow, Faasos, Fresh menu and more.  

Mobile Recharge at Amazon Pay 

Your mobile recharge is just a few taps away with Amazon Pay. With a huge consumer base of around 100 million users in India, Amazon Pay is your perfect partner when it comes to make online mobile recharge without leaving your comfort. Converse to your friends and family consistently and make uninterrupted calls to your loved ones anytime anywhere. Apart from its seamless online recharge facility, Amazon Pay enables you to experience amazing offers and discounts for your recharge. One of India’s most convenient online recharge service Amazon Pay offers online mobile recharge facility for Airtel, Vodafone, Idea, BSNL, MTNL and Jio.

Amazon Pay makes it incredibly comfortable for all consumers to quickly recharge their mobile phones online. What you need to do is type your mobile number and immediately select your operator and your circle. Scroll through all the recharge plans and select as per your need. No matter which operator you are using just recharge your mobile on Amazon Pay and stay connected with your nearest and dearest. It's as simple as it seems. The prepaid online recharge procedure with Amazon Pay will be completed in less than a minute and will automatically provide the transaction details to you via SMS or e-mail. 

Process to recharge prepaid mobile number

Yiu can recharge your prepaid mobile number through the Amazon website mobile site and mobile app. Just enter a mobile number, choose a mobile operator, and select a recharge plan for your prepaid mobile number. 

To recharge your prepaid mobile number, please follow the below-listed steps.

  • Visit the Amazon website or open the Amazon app and click on the Amazon Pay page and then click on ‘Mobile Recharge’.
  • Now enter your 10-digit prepaid mobile number or select a number from your phonebook.
  • Now select your mobile operator and the circle.
  • Enter the recharge amount or click on ‘ View plans’ and select plans provided by your mobile operator.
  • While doing recharge you will also witness the promotional offers that may be applicable on the recharge amount.
  • Once the payment is made by you the recharge will be processed instantly and you will get successful message on your device screen.
  • Once the recharge is successful you can also recharge another number or continue with your online shopping at Amazon.

DTH Recharge at Amazon

There's a joy about getting an Amazon account. You can quickly do your DTH recharges with Amazon Pay balance service. You can make recharge for all the DTH service providers whether it is Tata Sky, Airtel, D2H or any other. Just login to your Amazon account and make payments to do your monthly or annual recharge.  You 'd get outstanding Amazon DTH recharge deals along with the fast service which you can use to earn cashback and savings. Using Amazon Pay Balance to recharge DTH accounts, consumers may reap the benefits of a seamless recharge process and more. You can now recharge your Airtel, Dish TV, Videocon, Sun Direct, Amazon Digital TV DTH online without leaving your comfort. 

Process to do DTH Recharge at Amazon

  • Go to Amazon and login to your account
  • Visit Amazon Pay tab and click on ‘DTH Recharge’ option
  • Now select your DTH operator and enter your Customer ID.
  • Enter the recharge amount and click on ‘Pay’
  • Now select the payment option and enter all the relevant details.
  • Now confirm the payment and proceed with the recharge process.
  • Once the recharge is done will get the successful message on your device screen.
  • If you have registered your email id, you will get the transaction details on the same.

Amazon Pay Smart Stores

Let the consumers enjoy shopping in the present. Enable digital payment seamlessly through any device like EMIs. Allow tailored rewards that can help you attract, gain back consumers and drive a higher share of transactions. To push incremental footfall configure the shopfront for your items. Amazon Pay Store is a platform you should sign up for, to offer your consumers an in-store shopping experience that is contactless and rewarding. 

Why choose Amazon Pay Smart Store for your shop?

1. Support customers to make smart decisions

In the store, consumers can scan QR codes to navigate the digital storefront, and discover more about the items, browse deals, and compare functionality. Customers can order in-store samples and other information from the store promoters. 

2. Turn up your store's footfalls

Amazon Pay can generate more footfalls. By promoting your shop deal to local consumers and technology that helps you to send exclusive offers and benefits to consumers who have visited your shop before. 

3. Boost the in-store conversion of your shop

A vast array of payment options, stored cards, and seamless payment through EMI. Amazing brand and bank offer for your shops.

4. Facilitate ample customers spending.

All loyalty benefits are automatically offered to consumers and can be redeemed at the same shop for additional purchasing. Customer gets follow-up coupons for the same shop for making any purchase at your store.

Partner Stores

Amazon Pay Smart Stores now cover more than 2000 + outlets across 7 brands.

  • Lenovo
  • Oppo
  • Prestige
  • Xiaomi
  • USHA
  • Samsung
  • Amazon devices

How to experience the future of in-store shopping?

Just scan, explore and pay to experience the shopping at Amazon Pay Smart Stores.

  • Open the Amazon app in your mobile and tap on the ‘Scan’ icon.
  • Now scan the QR code placed near the selected item.
  • Now scroll through and explore the reviews and user ratings of the product.
  • Now check for cashback, rewards or explore offers on debit/credit cards.
  • Avail No Cost EMI option and make your payment through a range of payment options such as Amazon Pay Balance, Debit/Credit Cards, UPI Payment and Net Banking. 

What is Amazon Pay Later?

Amazon Pay Later is a feature that creates a virtual credit line for qualifying customers who choose Amazon as their shopping platform. Customers will have access to instant credit with a simple digital sign-up process which they can utilize for shopping at Amazon. Customers can purchase all types of products ranging from daily essentials, home appliances, electronic products, clothing and even more. Amazon Pay Later service provides the convenience of repaying with no added charge in the subsequent month or at minimal interest rates with easy EMIs for up to 12 months. 

The whole strategy by Amazon Pay is focused on helping consumers to enhance and extend their purchase habits for all types of products and services. Apart from purchasing daily essential needs or home appliances, customers can also pay their monthly bills be it electricity, mobile recharges, DTH etc. Amazon Pay has collaborated with Capital Float and The Karur Vysya Bank(KVB) to develop and allow 'Amazon Pay Later' service to its eligible customers.  Amazon Pay Later' delivers a smooth checkout interface with built-in security protocols, which enables the customers to set-up the auto-payment feature to cover monthly bills or EMIs through their preferred bank. Customers do have the luxury of repaying all unpaid dues without any additional charges. Customers will also be enabled to further extend their credit cap based on the use and repayment activity.  

To start using the Amazon Pay Later service you need to complete a one-time setup process. You need an Amazon.in account with a registered mobile number, a valid PAN card, a bank account, proof of address (driving licence, voter ID card, Aadhaar card, utility bills, passport. In case you can’t find the option to register on your app, this means that registration service is currently active for a limited set of users. 

Process to register for Amazon Pay Later 

To complete the registration process open Amazon app, go to the Amazon Pay Later registration page and follow the further instructions.

Choose your preferred KYC mode from 1. Existing KYC(if you have already completed your KYC), and 2. OTP-based eKYC.

Amazon Pay registration process for existing KYC users

  • Enter 4 missing digits of the PAN card to verify your identity
  • Once you submit the details your profile will be verified and after this, you will be redirected to the next page where Amazon Pay Later limit will be determined.
  • Your Amazon Pay Later limit and the loan agreement will be displayed
  • Now read and confirm the agreement to complete the Amazon Pay Later registration process

Amazon Pay registration process via OTP based eKYC

  • Enter your PAN number, Aadhaar number and click on ‘Continue’
  • An OTP will be generated on your registered mobile number
  • Enter the OTP on the required field and click on continue
  • Now your profile will be verified and you will be redirected to the next screen where your  Amazon Pay Later limit will be determined 
  • On the same screen, your verified Amazon Pay Later limit and the loan agreement will be displayed, accept the agreement and you are done.

How does Amazon Pay Later Work?

Amazon is an e-commerce firm and can not offer credit to customers. The credit facility is expanded by its affiliate, the non-banking finance firm CapFloat Financial Services Private Limited. This facility can be used to reimburse the whole purchase sum next month at no additional cost or to reimburse in 3 to 12 EMIs. You'll have to pay interest costs for EMI's. With your credit card, you can state you already have this alternative. You get up to 45 days of interest-free credit period. You even have an option to buy on EMIs too.

Interestingly, you don't need to use a credit card to use this service. In case you don’t have a credit card and still wish to purchase through EMIs, then this facility is best suited for you.  You don't have to pay any interest if you decide to pay the whole amount next month. On the other side, you'll have to bear interest rates in case you opt to repay the loan in 3, 6, 9 or 12 EMIs. The interest rate will be listed on the Payments tab. Also, under this payment option, Amazon can provide No-cost EMI during the sale duration.  

How to transfer Amazon Payments to PayPal?

If you are a seller on Amazon, you 're working exclusively with Amazon Pay, which is the integrated payment method of Amazon. Since the advent of PayPal in recent decades, you can convert your Amazon payments to PayPal in order to make your financial transactions simpler. Unsurprisingly it is not possible to transfer directly from Amazon to PayPal as these two forms of payment are the competitors.  And you'll need an alternative way to transfer your funds into your PayPal account from your Amazon Pay account.  It is important to keep in mind that you have to wait until you have linked your bank account to Amazon Pay and PayPal before you transfer funds from Amazon to PayPal. And also you need to choose the same bank account to link to both your Amazon Pay and PayPal accounts otherwise the transfer will be failed. 

How to link a bank account to Amazon Pay?

  • Sign to your Amazon account and go to the Amazon Pay section
  • Under your account, click on ‘Your Bank Accounts’
  • Now click on ‘Add a New Bank Account’ option and follow the on-screen instructions.to add a new bank account. 
  • Now enter the required bank account details and confirm your account.
  • You will receive an OTP on your mobile number that is registered with your bank account.
  • Enter the OTP on the required section and validate your account.
  • Once your account is verified your bank account will be added to Amazon Pay, and you will get a successful message for the same.

Car and Bike Insurance Facility on Amazon Pay

Amazon Pay is now offering insurance plans for two- and four-wheeler vehicles in India, in participation with Acko General Insurance. With this implementation, Amazon has registered their entry into the country's auto insurance window. The firm claims that customers can acquire an insurance package in less than two minutes "with no documentation" with the Amazon car and bike insurance policy. Amazon Prime subscribers can take advantage of exclusive perks including additional promotions and more.

Users of Amazon auto insurance can experience outstanding benefits such as hassle-free claims with no documentation, one-hour pick-up service, three-day guaranteed claims processing, one-year maintenance coverage in select locations and an option to pay instant cash on low-value claims. One can find the insurance section on the Amazon Pay page or else by searching for car and bike insurance by typing the in the search bar. However, it is essential to keep in mind that this insurance facility is only available on Amazon mobile app for Android and iOS, or the mobile website. 

Prime members, in addition, can take benefit of a Rs. 249 discount on insurance policies for a premium amount less than Rs . 5,000. Prime users will get a discount of Rs. 499 on the premium amounts from Rs . 5,000 and Rs . 10,000. And additionally users will receive a discount of Rs. 749 and Rs. 999, respectively from the insurance policies which provide a premium of Rs. 10,001 to Rs. 15,000, and more than Rs. 15,000. One can purchase or only check for auto insurance on the Amazon Pay site. By submitting basic details they will get a quote on their car or bike policy with only a few easy measures. In addition, they may pick from a selection of add-ons such as zero-depreciation, engine coverage, and more. The policy will be in your email box once you pay the premium by using Amazon Pay balance, UPI, or any saved card. You can also access a copy of the policy from the 'Your Orders' tab. 

Amazon Pay Balance Money Customer Grievance Policy

Amazon strives to become the most customer-centric business on earth and thus always believe in giving the consumers the best service. However, if you feel like Amazon Pay Balance can enhance its services, you can contact Amazon via the touch points mentioned below. Amazon advises that you go through their support pages https:/www.amazonpay.in/help which aim to provide you with instant help. For queries regarding areas other than Amazon Pay Balance Money, you can call the customer support team of Amazon.

Level 1: Customer Support: You can reach the 24x7 customer support team via email and chat process through which you will get online resolution of your queries / complaints. You can even ask for a call back to answer your question and Amazon will reach you instantly. Within 7 business days from the time you contacted Amazon, the Customer Support team will strive for a response to your complaint / query.

Level 2: Customer Service Escalation- In case you do not get a settlement within the specified parameters or are unhappy with the Level 1 outcome, you can contact the Grievance Officer via e-mail at amazonpay-escalation@amazon.in and you will get a response within 5 business days from the date of contact. 


Q: What is Amazon Pay app?

Ans: Amazon Pay is a payment application service that lets you use the payment methods already associated with your Amazon account be it for payments of goods, services, and donations on third-party websites, in apps, and using Alexa. To make a payment, you can use any of the payment methods saved in your Amazon account.

Q: How do I register to Amazon pay?

Ans: If you already have an account with Amazon, you only need to accept Amazon's terms of use and privacy notice when you connect to a non-Amazon site that accepts Amazon Pay. There is no separate registration process.

Q: Am I Protected When I Use Amazon Pay?

Ans: If there are unauthorized Amazon Pay charges against your payment method, you can dispute the charges with Amazon pay. You must inform them as soon as possible and at the latest 13 months after the date of the transaction. Unless you have acted fraudulently or negligently, you cannot be held responsible for the charge. When you use Amazon Pay for qualified purchases from third-party websites, the condition of the item you purchase and its timely delivery can be guaranteed by Amazon's A to Z Guarantee for Buyers. If you submit payment for a product or service and you do not receive the item or it is significantly different from that announced by the merchant, you can dispute the transaction and request for a refund. 

Q: Is my payment information from Amazon Pay shared with merchants?

Ans: Amazon pay does not share your full credit card, debit card, or bank account number with merchants or charities. They will share with the merchant the payment information necessary to complete and support your transaction, which may include the last four digits of your card number and type of card.

Q: What type of payment methods can be used with Amazon Pay?

Ans: Any type of payment method available in your Amazon account can be used with Amazon Pay. Please note that Amazon.com gift cards entered into your Amazon account cannot be used when making purchases with Amazon Pay on third-party websites.

Q: How much does it cost me to use Amazon Pay?

Ans: It costs you nothing. Using Amazon Pay does not add any fees to your transaction with the merchant. There are no transaction fees, no membership fees, no currency conversion fees, no overseas transaction fees and no other fees associated with your purchase. The issuer of your card may, however, add transaction fees abroad if your card was issued in a country different from that of the merchant, as well as all the other charges described in the general conditions of your card.

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