JioMoney is one of the Indian payments banks which started its operations during 2018, is headquartered in Navi Mumbai, India. The payments bank is a special category of banks which can accept deposits and can make payments but are not entitled to issue a loan or other form of credits including the credit cards.
JioMoney was started as a joint venture between the Reliance Industries and State Bank of India, with a stake ratio of 70:30.
Reliance Industries received a license to run payments bank from the Reserve Bank of India (RBI) as per Section 22(1) of the Banking Regulation Act of 1949. It registered itself as a public limited company on November 10, 2016, to set up a payments bank in India. On April 3, 2018, Jio Payments Bank started its operations in the country.
Carry Transactions with the Wallet
JioMoney app will help the users to perform any kind of financial transaction be it paying for bills, recharging DTH or mobile number recharge, sending or requesting money or online shopping, payment of insurance premium and so on by using the wallet and usually, the failure rate in wallet transaction is very negligible.
Deals & Cash Back Offers
JioMoney Wallet comes up with great deals, discounts, cash backs and offers daily.
One can also pay for their online shopping, but this option is right now restricted only for few sites.
JioMoney provides its users to load money to the wallet either through debit or credit card or via net banking service. Post this, one can pay for any kind of financial transaction through the JioMoney Wallet App.
The unique feature of JioMoney lies in the fact that payments at the Reliance Outlets be it Reliance Fresh, Reliance Trends, Reliance Jewels and others can be done using this wallet. The app also allows its users to transfer the JioMoney balance to the respective bank account.
Bar Code Scanner
The Bar Code Scanner is used for faster payments which are also a feature in the JioMoney Wallet. The user can quickly scan the bar codes and make payments at the merchant stores.
You can pay for your purchases via Jio Money at a range of shops or registered merchants. These stores can be recognized by "JioMoney accepted here" logos that are shown prominently. You can use Jio Money at a store in the below given several ways.
Jio Money Card: The JioMoney card can be used in the same manner that you use a debit/credit card. You can tap or swipe the card conveniently into the shop's mobile point of sale device. You can be asked to enter the PIN for payments above a pre-set limit (currently Rs. 250) or number of transactions (5 transactions below Rs. 250 per day)
Jio Money App: By generating a QR / Bar code that can then be scanned by the merchant on his m-POS device, you can pay directly from your mobile app. Open the payment app of your mobile and tap on ‘Pay at Shop’ in the app to allow the merchant to scan the displayed QR / Bar code.
JioMoney app (Merchant Mobile Number): You can also make payment by entering the mobile number of the merchant. Just click on ‘Pay at Shop’, select the “By Phone Number” tab, enter the mentioned details: Mobile number of the merchant, the amount payable. message (optional)-and hit the send option. The details of your recent transactions can be viewed by logging into your account at www.jiomoney.com or via the JioMoney mobile application.
Any customers with a valid mobile number can register with any telecom service provider can opt to sign up with JioMoney Wallet.
Follow the below-mentioned procedure to create a New Account for JioMoney Wallet
JioMoney offers two types of accounts
The transaction limit is capped at Rs 10,000 for a month and no documents are required to operate a ‘Basic Account’.
Premium customers can keep up to Rs 1,00,000 stored in the JioMoney Account during a month. The customers of advanced account can do unlimited transactions above Rs 1,00,000 for a calendar month.
JioMoney helps its users
Jio money transfer facility can be made accessible for all Jio subscribers. This program lets clients transfer money instantly from their Jio account to everybody in India. Through this Jio fund transfer service digitally, you can transfer funds from your wallet via your smartphone and it would be deposited in real-time into the beneficiary's account.
The key benefit of electronic payment service from Jio fund is that you can send money digitally without submitting a cheque. Since money is paid in real-time to the bank account of the recipient, you do not need to send the cheque to them. Download the Jio Money app and sign your Jio accounts to use this online transfer money facility. After that, you'll need to create a safe banking PIN and then use this PIN to transfer funds directly from your Jio accounts to everyone in India.
Another advantage of this system is that you can enable cash transfers immediately without adding beneficiaries. All purchases made by the software are safe and stable at 100 percent. You will get an SMS from Jio Bank, and the recipient will get SMS from their bank as soon as money transfer is completed.
Online money transfer service by Jio enables you to make the real-time transfer of money from your account to anyone in India. The beneficiary doesn't need to have an account with Jio. They should have accounts in India with any bank and you can also do a real-time money transfer. You normally have to register and activate the beneficiaries for online fund transfers. But you can do a quick transfer of funds without adding beneficiaries using Jio App. You do need the account number and IFSC code for the beneficiary to trigger fund transfer.
One big advantage of Jio's online money transfer service is that you can conveniently transfer funds to your own accounts. If you have several bank accounts then you can quickly move funds from one account to another. In addition, you can move money from Jio Bank account to other bank accounts even if you have accounts with other banks.
You can also transfer money to the BHIM UPI ID of the beneficiary using the online Jio transfer money service. This allows you to transfer money without asking for bank account number & IFSC code of the beneficiary. If you transfer money, it would be credited to the recipient's bank account which is connected to their BHIM UPI ID. You can also transfer money through your mobile number to your friends and family using Jio app without asking their bank account number & IFSC code or BHIM UPI ID. After you transfer money to them, your bank account will be credited in real-time., which is connected to your mobile number in the Jio app.
Transaction cap is limited to 10 regular transactions, limited to a max of Rs 1,00,000. This is the limit on transfer as stated by Jio Bank. Jio provides a free online money transfer facility, so you don't have to pay any fee to transfer money from your bank account to any account across the country. Online money transfer service is accessible 24x7 so that you can transfer funds in real-time whenever required. This lets you make money transactions without needing to visit the branch or ATM. The service operates on weekends, summer holidays, and general holidays as well.
From the JioMoney app or the JioMoney website, you can recharge your mobile / DTH or make bill payments instantly. You can access all of the mobile / DTH providers and billers listed in the application and portal. This collection is being constantly revised and broadened by adding dish tv payment across Airtel, Dish TV and Tata Sky.
Register, Activate and Add Funds to Jio Money
Jio Money provides a convenient and seamless process for registration. You can use your mobile number to register a Jio Money account. This is a one-time registration process and each person can only generate a one Jio Money account which is linked to his/her registered mobile number only. Once the registration process is completed your Jio Money account will be activated instantly and you will get the successful message via SMS on your registered mobile number. Through an active Jio Money account, you can add your debit or credit cards, add money to your wallet, and more. If you're a Jio customer already, you'll have to sign up only, once.
The only difference is that to sign up for Jio Money, you will need to use your Jio Registered Mobile Number and password. You can add money via net banking, debit card or a credit card to your JioMoney account through either the app or the website. Using Jio Money is for banking needs is completely secure and you can even access a variety of features like creating standing payment instructions, accessing and making use of a range of discount coupons, etc.
Below mentioned are the benefits that are only curated for you by Jio Money Transfer Service.
You have to meet the following criteria to use Jio Online Transfer Money service:
Jio Money Online Transfer is completely secured in the following ways:
JioMoney Wallet (Beta) APK is the app in which you can use all the features of the app on its development stage. Beta means it is not the final version of the app it is still under the testing period. The developer of the app launches the beta edition to enable the user to test the app, and then provide the developer with feedback. JioMoney Beta is a smart app provided to you by Jio that offers you all the advantages of cash-without any of its restrictions.
You can also experience the comfort of shopping at any Reliance Retail store with JioMoney-whether it 's Reliance Fresh, Digital Express, Reliance Jewels, or some other Reliance retail chain. You can also digitize your Reliance One reward points via JioMoney. Now inside the JioMoney Beta App, you can receive and redeem your Reliance One loyalty points. So Welcome to a smart app with cutting-edge technology that can guarantee your money's complete security.
Go through the below-given process to download the Jio Money Beta App.
On 5 September 2016, Reliance Jio Infocomm Limited ("Jio"), an affiliate of Reliance Industries Limited introduced JIO and take the telecom industry into a new level by providing free calling and data packs services across India. It is the first network in India that supports Voice over LTE. JIO has provided an amazing array of free benefits to all users with a mission to connect everyone, everywhere and provide the highest quality at the most reasonable prices. It has driven India to lead the digital economy globally.
JIO offers a broad range of prepaid recharges. JIO smartphone recharges are quick and trouble-free. FreeCharge, a digital online payment portal, enables you to make recharge from anywhere from your mobile.
Benefits of Jio Prepaid Mobile Recharge on Freecharge
Initiating a mobile recharge on Freecharge is easy, simple, fast and secure. The below listed are the benefits you will get by doing Jio Prepaid recharge on Freecharge.
Process to recharge Jio Prepaid Mobile on Freecharge website
Process to recharge Jio Prepaid Mobile on Freecharge App
Major online retailers and countless offline stores accept payments through Jio Money across India. Experience the fastest growing community of Jio Money merchants and expand your business faster.
Merchant Benefits on Jio Money
Below-listed are the advantages for merchants at Jio Money
Money credited to your account
Opportunities for growth
Easy steps to start
You will experience free data and unrestricted voice calls with your activated Jio SIM. Jio SIM comes with a number of services with a per day limited usage of free data, SMS and voice calls. Remember that all the data used when watching live tv or consuming on-demand shows will be measured against your limit of regular use if you like the content on offer with the Jio apps.
How to activate Jio SIM?
You have to activate it once you have got your Jio SIM card. Once you enter the Jio SIM card in your mobile you will get a text message on your Jio number saying that the service is ready to be activated. Now dial 1977 to get a confirmation via call and start using your Jio SIM.
The Reserve Bank of India ('RBI') granted Reliance Industries Limited an in-principle authorization to develop a new Payments Bank under the Banking Regulation Act, 1949. It then collaborated with SBI to fund this innovative effort to develop the infrastructure of Payments Bank for each Indian, and Jio Payments Bank Limited was established in November 2016.
Reliance sees the Payments Bank initiative as a major opportunity to have a profound effect on India's financial inclusion environment, leading and co-creating an eco-system to provide open, easy and inexpensive banking solutions for all constituents of the nation. Jio Payments Bank aims at digitizing payments and serving as a platform for a cashless India.
Key benefits of Jio Payments Bank
Process to create Jio Payments Bank UPI Address
Collaborate with Jio and start earning now! JioPOS Lite App is for you to become Jio Partner for initiating Jio customer recharges. No paperwork required, just download the app complete some steps and get started. For your ease, the partner onboarding method has been simplified and streamlined. No paperwork, no external verification. Just fill out the details, upload documents and enroll online.
Key features of JioPOS Lite App
Two ways to collaborate with Jio
Become a Jio partner by going through the below-given ways.
Activation and recharge partner
The app is like an online and virtual recharge spot where you can add money in your wallet and use them to make Jio Mobile recharge which enables you to get commission up to 4.16%. As of now, JioPOS Lite is accessible exclusively for Android devices and can be downloaded free from Google Playstore. With the app’s Passbook feature you can track the transactions of the last 20 days.
Here's how Android users can use their Jio number to register for JioPOS Lite.
Before starting you must keep in mind that, only Jio subscribers can register for JioPOS Lite.
MyJio is a digital life portal. Using the MyJio app, you can access your high-speed Jio data to experience the services such as manage your account, mobile recharge, view your active 4G plan and validity of the existing plan, usage details of your calls, texts & data, generate e-statements up to 6 months, nearby Jio stores or JioNet hotspots, update your registered email id or mobile number, view FAQs, troubleshooting videos, helpful suggestions and even speak to the virtual assistant just say 'Hello Jio' for all your queries related to any Jio service. Link accounts, save your contacts and do much more with Universal QR.
Want to know more?
Just go through the below given features and benefits of MyJio app to experience the app right from your comfort.
Search and Locate
Quick access to:
JioMoney handles all of its customers equally. Whether you have some queries, requests or grievances, Jio is ready to assist you on a 24x7 basis. You can contact Jio Money using the following methods to address your issues. It will take 2 working days from the date of receipt in order to resolve your concerns.
By calling: 18008919999
By mail: email@example.com
1. If you've not received feedback on your complaints or not happy with the solution from the above-mentioned ways, you can submit an email to Headcustomercare.Jiomoney@ril.com to the customer service Head to escalate your queries. You need to attach the reference number issued to you in your previous interaction for a quick resolution. The customer service head will reach to you in 1 working day to resolve your queries.
2. In case you are not happy with the response of Head – Customer Service, in that case, you can reach to the Nodal officer: Vishal Gupta, to assess your grievances by sending an e-mail to Nodaloffice.Jiomoney@ril.com
3. If no response is received within one month from the date you portrayed your grievance, or if you are unhappy with the feedback provided, you may write to the Banking Ombudsman for an independent analysis.
JioMoney Correspondence Address
Reliance Payment Solutions
Reliance Corporate Park,
Navi Mumbai - 400 701
JioMoney Merchant Helpline Number
Dial: 1800 891 2345 (24x7)
Q: What is JioMoney?
Ans: JioMoney is a safe and secure way to make digital payments over physical and online channels. You can make instant bill payments, perform mobile / DTH top-ups, pay in thousands of online and physical stores, and more. You can also link your cards and bank accounts to JioMoney.
Q: What are the benefits of using JioMoney?
Ans: By signing up for JioMoney, you would have access to a variety of services, including:
Cashless transactions anytime, anywhere safely store all your credit/debit cards and bank accounts for convenient and faster payments make payments in-store and online at a variety of merchants transfer funds to other JioMoney users and bank accounts pay your bills and recharge your mobile / DTH using a single application great deals, deals and coupons from top brands and also from your neighbourhood stores.
Q: Who can hold a JioMoney account?
Ans: Anyone over the age of 10 can hold a JioMoney account.
Q: How secure is my JioMoney account?
Ans: Your JioMoney account is 100% secure. JioMoney stores your confidential information on the most secure servers, using world-class security procedures and cutting-edge technology to protect your data against theft. These credentials are not disclosed to anyone when you pay via JioMoney.
However, do not share your mPIN and password information with anyone by phone, email, text or in person for your account security.
Q: Is my money safe if I lose my phone?
Ans: Even if you lose your phone, your money is 100% safe. No one can access your JioMoney account, because only you can do so using your password and your 4-digit mPIN. JioMoney locks your account for your security after 3 consecutive incorrect mPIN attempts. you can suspend your JioMoney account and block payments by calling Jiomoney customer care service at 1-800-891-9999 (toll-free) or by sending mail to firstname.lastname@example.org
Q: Who can register for JioMoney?
Ans: Any customer with a valid mobile phone number, registered with any telecommunications operator, can register with JioMoney.
Q: Where can I download JioMoney app?
Ans: You can download JioMoney application from the Android Playstore or the Apple Appstore.
Q: How can I register for JioMoney?
Ans: You can download and install JioMoney from https://www.jiomoney.com. You can see the registration page and complete the process your account.
Q: What are the different types of accounts offered?
Ans: From now on, JioMoney offers a minimum KYC account. You can load up to Rs 10,000 per month and spend up to Rs 10,000 per month with this account. Also, you can charge a maximum of Rs 1 lakh during an exercise. Transferring funds to another person or a bank account is not allowed with this account.
Q: Are there any fees/charges for using JioMoney?
Ans: Using JioMoney service is free. You can use it at any time and anywhere.
Q: What is JioMoney's expiration policy?
Ans: There is no expiration date for your JioMoney account. Your account is valid until your registered mobile number is active.
Q: How many JioMoney accounts can an individual have?
Ans: Each person can only hold one JioMoney account following the regulations of the Reserve Bank of India (RBI).
Q: How can I load money into my JioMoney account?
Ans: You can load money into your JioMoney account via Net Banking, credit card / or debit card.
Q: How to link debit/credit cards with Jio money app?
Ans: You can link your bank account or your credit/debit cards by logging into the Jio Money application and clicking on "Add a card/bank account" in the Manage accounts section.
Q: What happens if I fail to load the account?
Ans: In the unlikely event of a transaction failure, the amount deducted will be refunded to the source account or card.
Q: Does the money loaded in JioMoney have an expiration period?
Ans: No, there is no money expiration period in your JioMoney account as of now.
Q: To whom can I pay by using JioMoney?
Ans: Using Jio Money app payment can be made:
For all your Jio services in all your neighbourhood stores (large and small), restaurants, shopping centres, university canteens, clinics, hospitals, etc. Payment can also be made online to more than 50,000 e-commerce sites like Book myShow, Yatra, Burrp, etc. and also via the mobile application option offered by many online merchants.
For paying utility bills like postpaid mobile connections, electricity, gas, landlines and insurance premiums. For prepaid mobile top-ups and DTH connections. The app can also be used to give donations to the charity like National Association of the Blind, Siddivinayak Trust, CRY etc.
Q: How can I make payments for online purchases?
Ans: JioMoney is available as a payment option on more than 50,000 e-commerce sites like Book myShow, Amazon, Flipkart, Yatra, Burrp etc. And also via the mobile application option offered by many online merchants. You will see the JioMoney option on the payments page of the e-commerce / mobile application site; simply select JioMoney and complete your purchase.
Q: How can I pay at a nearby neighbourhood store or the mall using Jio Money?
Ans: Simply choose "Pay at the store" in your JioMoney application and the merchant will do the rest.
Q: How do I know if my payment has been made successfully?
Ans: You will see the success page with the details of the transaction. You will also receive an SMS on your registered mobile phone number and by e-mail (if registered). You can also view your recent transactions in the transaction history section of your application.
Q: How do I unblock my account?
Ans: JioMoney locks your account for your security after 3 consecutive incorrect mPIN attempts. To unlock your account, please contact JioMoney Customer Service at 1-800-891-9999 (toll-free) or write to email@example.com
Q: What should I do if I forget jio money app mPIN?
Ans: To set a new mPIN in jio money mobile application, click on the "Forgot your mPIN" option which is available in the JioMoney application. Follow the instructions to complete the process to set a new mPIN.
Q: How to contact JioMoney?
Ans: You can send us your comments from your JioMoney application itself. Simply click on the JioMoney icon in the upper right corner of your application, then select "Report a problem". Alternatively, you can also contact JioMoney customer service at 1-800-891-9999 (toll-free) or write to firstname.lastname@example.org
Q: How to check my JioMoney balance?
Ans: Your JioMoney balance will be displayed on the home screen when you log into your account.
Q: How can I see my past transactions?
Ans: You can see your transaction history by clicking on the next button in jio money app at your balance on the home screen.
Q: How to change personal information in Jio money application?
Ans: You can update your personal information in the account settings (upper right corner in Android and lower in iOS) on the JioMoney app. To change information such as phone number, address, etc., you need to provide relevant documents from the JioMoney app.