Aadhar card is one of the important document which is approved by the government as a unique identification card which contains demographic and biometric details of the cardholder.
To prove the applicant's documents originality the government is linking a number of schemes and legal instruments with Aadhar. So in order to provide better services to the cardholder, UIDAI provides a toll-free number to the applicants to communicate his/her query easily.
The applicants can convey their doubts or provide a suggestion or file a complaint by calling Aadhar toll free number 1947 or 1800 300 1947. Aadhar toll-free number operates 24/7 and all 365 days of the year. UIDAI has made many provisions to the people to get quality services and get their questions to be answered efficiently. Moreover, grievance redressal units in most of the regional offices are also established and operated in order to get efficient services to the Aadhar applicant.
UIDAI is headquartered in New Delhi. People have the facility to contact and write to UIDAI to get their questions answered.
UIDAI is operating in most of regional offices in state capitals to initiate, monitor and manage its operations. These centers are spread across a number of cities on the map of India. These centers are operating with grievance redressal unit which is also availed to share their problems and to get the solutions quickly as possible. There are many regional offices in state capitals and presently they are located in Delhi, Bangalore, Chandigarh, Delhi, Guwahati, Hyderabad, Lucknow, Mumbai, Ranchi.
UIDAI has provided the grievance redressal form to help the people who want to file a complaint and to get answered quickly and easily. Below are some ways to reach Aadhar grievance centers:
1. Via Toll-Free Number - The people can call 1947 a toll-free number to get their grievances answered by Aadhar executives. People can also call to Aadhar Regional Centers to get their grievances resolved.
2. By Post – People can send their complaints through the post to any of the Aadhar Regional centers or UIDAI headquarters.
3. By e-mail – People can convey their grievances through e-mail also by sending it to firstname.lastname@example.org
The applicant has the facility to file a complaint through online method. He/she can get the Aadhar related complaints addressed through online grievances redressal process. The applicant has to fill in the necessary details like Enrollment ID, personal details, location and complaint details and then submit the form.
The complaints can be filled through the online grievance redressal form provided by UIDAI official website. The complaints such as non generation of Aadhar card or operator and enrollment agencies problems can be filled by the Aadhar applicant.
After filling the complaints people can check the status of the Aadhar through the resident portal.
Post submitting your grievance, the following is the process followed to resolve your issue
The existing problem is first examined and passed on the respective Regional Office or Concerned Section at the headquarters upon seeking approval from the ‘Deputy Director’.
The respective Regional Office or Concerned Section will respond to the said grievance through online.
In case of interim replies has to be given to the complainant, then the same will be given by the Regional Officer or Concerned Section will do it online.
The Deputy Director is the 'UIDAI’s Public Grievance Officer'.
There is a positive effect of Aadhar enrollment in the country as many of the people have issued Aadhar cards. Both service providers and customers are having a benefit of reduced paperwork as customers can apply for Aadhar through online mode and also in offline mode and can avail of many of the facilities given by the government. Aadhar related services are being more secure and less prone to frauds and mistakes and have overall efficiency in operating services by both customers and service providers. People have the facility to get answers to their problems through the Aadhar Grievance redressal mechanism. There are many Aadhar enrollment regional centers which help in availing the Aadhar facility to the people.
Q. What is the contact number of Aadhar card customer care?
A. The Toll-Free number for Aadhar card customer care is 1947.
Q. How can I file a complaint regarding my Aadhar card generation?
A. You can file a complaint by logging on to the UIDAI's official website and by filling in the necessary details in grievance redressal form to file a complaint regarding Aadhar card generation.
Q. How can an applicant make an inquiry regarding Aadhar card?
A. The applicant can make an inquiry from his/her mobile number which is registered with Aadhar.