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Credit Cards from HSBC Bank has been designed to complement the lifestyle requirements of the users. The product extends an array of offers ranging from shopping, travel, entertainment, dining and so on. Apart from the use of the card for domestic purpose, it has an option of setting up for international usage facility.

List of HSBC Credit Cards

About HSBC Bank

HSBC stands for Hongkong and Shanghai Banking Corporation.

The bank’s name HSBC is derived from the initials of the Hongkong and Shanghai Banking Corporation. It is a British multinational banking and financial services holding company which has its origin to a hong in Hongkong.

It is one of the seventh largest bank in terms of total assets in the world and the largest in Europe with total assets amounting to US$2.374 trillion as of December 2016.

The bank was established in the year 1991 in London by The Hongkong and Shanghai Banking Corporation to act as a new group holding company. HSBC was first incorporated in the year 1866.

It has around 3,900 offices spread across 67 countries around the globe. HSBC’s four business groups include Commercial Banking, Global Banking and Markets (investment banking), Retail Banking and Wealth Management and Global Private Banking.

Features of HSBC Credit Cards

The following are the features of HSBC Credit Card:

Digital Platform – The cardholders of the HSBC bank are entitled to access the money easily round the clock without facing any hurdles. One has to simply log in to the account through HSBC’s Personal Interest Banking or HSBC Mobile Banking and make secure transactions any time, anywhere.

Fast Access – Account holder of the bank as HSBC Advance customer can do day-to-day banking any time of the day be in day or night and can enjoy higher cash transaction limits across the globe without facing any kind of hindrance.

Loan on Phone – HSBC Credit cards provide a unique opportunity to the account holders, wherein the cardholder can pay for the purchases through a new feature known as Loan on Phone feature. The cardholder can conveniently pay for the purchases through the card in easy monthly installments. The cardholder has to call HSBC PhoneBanking within a period of 50 days from the date of purchase to convert the purchase loan.

Cash on EMI – This facility from HSBC offers the credit cardholders to avail cash advance facility and the same can be repaid in Equated Monthly Installments (EMI). The tenure for the repayment of the loan can be chosen by the customer ranging from 6 to 36 months.

How to apply for HSBC Bank’s Credit Card via Online?

Aspiring customers can visit the official website of HSBC Bank at http://www.hsbc.co.in/1/2/homepage# and click on the Credit Card option on the home page of the bank’s web portal.

Now the customer can go through the list of available cards under the credit cards section to understand the features, benefits, fees, eligibility criteria and so on before zeroing on the best credit card suitable for the individual as per the requirements.

After selecting the desired card as per the requirement now click on the Apply Now button which is present against each credit card in the web portal of HSBC Bank. This will take to the individual credit card page which shows a tip which suggests that the aspiring customer need to have Aadhaar Card and PAN card number available at the time of applying for the respective card.

Moving on the customer has to fill in the PAN and Aadhar details under the personal details section to progress further. The customer has to fill in the employment details and move on the review those details to cross-check that the provided details are correct and need not require any changes.

The customer will be asked to fill in the additional details before proceeding to the last step of consent and submitting the duly filled in online form to HSBC Bank for securing the desired credit card.

Once the details are filled in, the bank will check whether the candidate is eligible to avail the credit card for which they have applied for. Based on the eligibility of the customer, they may or may not receive the credit card, it will be on the discretion of the HSBC Bank to decide if a customer has to be given Credit Card or not.

How to apply for HSBC Bank’s Credit Card Offline?

The individuals can apply for credit card with HSBC Bank via offline by visiting the nearest branch of HSBC Bank. The applicants have to fill in the application form provided by the bank executives to secure a credit card and have to submit the required documents as mentioned in the application. If they meet the eligibility criteria, then the bank will provide the credit card to the customer. The decision to provide the credit card to a customer is solely based on the bank's discretion.

Customers can also procure credit card by placing a call to the Customer Care of HSBC Bank at 1860-266-2667 which is operational 24X7.

Eligibility Criteria to Apply for HSBC Credit Card

An individual should satisfy the below-mentioned criteria to secure a Credit Card with HSBC

• Should be a resident of India.

• Should have attained at least 21 years at the time of applying for the credit card.

• Income requirements of the cardholder differ from one credit card to another.

• Should have a clean credit record.

Documents Required for HSBC Bank’s Credit Card

The following mentioned documents are required

• Completed Credit Card application form

• Latest Credit card statement for an employee of other credit cardholders

• Form 60

• Recent color photograph

Anyone of the following self-attested copy for income proof

For Salaried Employees/ MNC Corporates:

• Latest payslips for 3 months and Bank statements reflecting salary credit.

• Latest Income Tax Returns

• Form 16

For Self Employed

• Latest Income Tax Returns

Anyone of the following self-attested copy for identity proof for both salaried and self-employed individuals:

• Passport

• Government employee ID Card

• Election / Voters Identity Card

• Driving License

• PAN Card

How long does it take for a customer to receive an HSBC Credit Card?

Once the bank receives the completed application form with all the required documents, then the application will be processed within a period of two weeks. The applicant will receive the desired credit card within 7 days once the application is approved. The bank will send in the timely alerts on the status of credit card application via SMS to the mobile number as mentioned in the application form.

How can the cardholder register for e-statements?

The following is the steps that the cardholder has to follow in order to register for e-statements.

Step 1: Log into HSBC’s Internet Banking.

Step 2: Set up a one-time request by clicking on the ‘Request e-statements/e-Advice’ option on the main menu.

Step 3: The bank will send a secure mail and an SMS alert informing the cardholder when the e-statement is ready.

HSBC Credit Card Pin Generation

To avail the unique benefits of ATM transaction like, withdrawing cash, view the details for all your accounts, transfer money, change mobile number and much more, applicants are required to generate PIN for the ATM facility provided HSBC Bank. Applicants can generate their credit card Pin through ATM, Net Banking, HSBC Mobile App, calling tollFree number. Below given steps are for online PIN Generation. Go through all the steps to make your process complete

HSBC Credit Card Pin Generation through ATM

  • Visit the nearest HSBC ATM and insert your credit card in the ATM machine
  • Select your preferred language to begin the process
  • Enter the temporary Pin to begin the process
  • Tap on Change PIN option
  • Now you will get an OTP on your registered mobile number
  • Enter the OTP on the required section
  • Now you can enter the PIN of your choice
  • Retype the Pin on the required section and confirm
  • Now you will get a successful message on your registered mobile number

HSBC Credit Card Pin Generation through Net Banking

  • Visit the site https://www.hsbc.co.in/credit-cards/
  • Click on Log on, which is located on the top bar of the page
  • Enter your Net Banking Id and Password
  • Click on Credit Card options and on the next page click on Change PIN
  • Now you will get an OTP on your registered mobile number
  • Enter the OTP on the required section and click on Continue
  • Now you can enter the PIN of your choice
  • Retype the Pin on the required section and confirm
  • Now you will get a successful message on your registered mobile number

HSBC Credit Card Pin Generation through Toll-free Number

  • Call the tollfree number 1860 266 2667
  • Select your preferred language to begin the process
  • Reply to the option with the password
  • The password is a blende of first four alphabets of the name, date of birth and last four digits of the credit card
  • Once the validation process is over, you will receive the credit card PIN on your registered mobile number and email id

Note

  • To generate your Hsbc Credit Card PIN, your mobile number must be registered with the bank. Please contact your HSBC branch for registering mobile number if not registered already.
  • In case, you are not able to generate Credit Card PIN, please contact the branch or call contact Center helpline 1860 266 2667 for requesting physical PIN mailer.

HSBC Credit Card Registration

HSBC credit cardholders can take the benefits of HSBC Net Banking by registering their credit card. Below given is the process of HSBC Credit Card registration. Scroll down and know the step to register Hsbc Credit Card

  • Go to the HSBC Credit Card website
  • Go to Online Banking page and click on Register Now
  • Enter your credit card details and click on Continue
  • Now you will be redirected to the new page on which you have to select whether you have Hsbc account or not
  • Once you select your choice, enter your PIN and click on Continue
  • Alternatively, you can also register with your mobile number and click on Continue
  • Now you will receive an authentication code on your phone which you will need to type in a space provided on the next page and click on "Continue."
  • On the following page type your username which must contain 6-20 alphanumeric characters.
  • Next you need to create a new password and confirm it twice
  • Select two security questions and type the answer on the required section
  • Accept the Terms and Conditions
  • Once you finish this step, the HSBC credit card will be registered for net banking.

HSBC Credit Card Login

Through HSBC Bank Net Banking services, Login with your Net Banking Id, Password and explore a world of convenience just with a few taps. Applicants can use unique benefits like high security for safe online banking, view the details for all your accounts, online password regeneration & unlock user-id instantly. Get all updates and offers on your credit card which is specially designed for you. Access all the features and get minimum interest rates on your credit card with flexible repayment option. No matter where you are just with your Hsbc NetBanking Id and Password you can explore the world of benefits and offers anytime anywhere. Scroll down and get to know the features and benefits of HSBC Credit Card Login and how to use it.

Features

  • Get instant EMI facility
  • Get Cash on EMI feature on your credit card that gives you a convenient way to borrow cash and repay in instalments.
  • Get Balance Transfer on EMI feature that allows you to transfer the outstanding balance from other bank credit cards to your HSBC Credit Card
  • Get Loan on Phone facility to easily buy home appliances as per your choice.
  • Get Balance Conversion facility on your credit card which allows you to shop today and pay later.
  • Get an additional level of security on your online payments.
  • Manage your credit card through Hsbc Online banking services.

Benefits you get after Login

  • Check your credit card score
  • Get 24x7 customer service
  • Check the status for newly applied credit card
  • Get access to track your lost or stolen credit card
  • Get access to credit card visa transfer feature
  • You can view/download your credit card statement
  • Get access to see your transaction limits and charges
  • Get notification about your next credit card payment date.
  • Get all personalized alerts and reminders
  • Download PDF statement of your last 6 months spending history
  • Get notified on purchase and spends
  • View your recent transactions 24x7
  • Stay updated with your reward points balance
  • Personalize notifications for purchases, weekly balance, credit limit and more
  • Easily change your ATM PIN
  • Get access to special services like Cash on call, Dial on EMI
  • Get 100% online security on your card
  • Get access to credit card hotlisting
  • Manage your international travel details
  • Increase your credit limit and also upgrade your credit card.

How to Register

  • Go to the official site of Hsbc Credit Card
  • Click on Register, which is located on the top bar of the page
  • Select your Registration Method and enter your card number
  • Enter the PIN Number of your card and click on continue

How to Login

  • Go to the official site of Hsbc Credit Card
  • Click on Log On, which is located on the top bar of the page
  • Enter your Username and click on Continue
  • Now on the next page enter your netbanking password and explore Hsbc Online Services

HSBC Credit Card Payment

Secure your online shopping with enhance security of 6-digit OTP that secure your credit card payment on the Internet/merchant IVR systems in India. The applicant automatically receives OTP on their registered mobile number when he/she use the card for online transactions on VISA or MasterCard websites. To avail this service applicant has to register their mobile numbers with HSBC. Below are the methods to update your mobile number with HSBC:

  • Call to HSBC customer care service
  • Send to secure message to HSBC through Personal Internet Banking
  • Put an application at your nearest HSBC Branch

How to make IVR Credit Card Payment

The below-given details are required to initiate online transaction

  • Card Number
  • Expiry Date of the Card
  • Amount
  • CVV Number

Go through the below-given steps to make online transaction by entering 6-digit OTP

  • While making an online transaction, the website will be redirected to a new window, displaying HSBC Verified by Visa (VBV) / MasterCard® SecureCode™
  • Go through the details displaying merchant name, transaction amount, last 4 digits of the card number and make sure all the details are correct
  • Enter the 6-digit OTP number on the VBV/SecureCode authentication screen and complete your authentication process.
  • In case of IVR Transaction, you have to enter the 6-digit password on your mobile.
  • Primary cardholders can enter either the OTP received by SMS or the Securepay password for the online transaction. In case of an IVR transaction, primary cardholders can enter either the OTP generated on personal Internet banking or the OTP received by SMS.
  • After the successful approval of the transaction, you can see the payment received acknowledgement and also you will get SMS in your mobile regarding the transaction details.

HSBC Credit Card Bill Desk

HSBC Credit Card is an electronic credit card payment processing portal. Make a payment from any other bank account without any hidden charges. Bill desk portal is useful for you in case you have not any account with HSBC Bank. Have a look through the below-given benefits and payment process of Bill Desk service and complete the payment process which is much easy and convenient.

Who can pay through Bill Desk Portal?

  • Individual and Non Individual Applicants
  • Small business enterprises and firms
  • Government and Private Institutions
  • Private Firms and MNC Companies
  • Indian organizations and Banks
  • Public Sector Undertakings
  • Trusts and Charities

Features of ICICI Credit Card Bill Desk

  • In case of any issue regarding Bill Desk portal, get in touch with customer service which is available 24x7
  • With bill desk portal you can pay your ICICI Credit Card bill with any device without any hidden charges.
  • Bill desk portal allows you can track the status of all your current bills and payments.
  • ICICI Credit Card recurring bills and expenses will be paid automatically with AutoPay feature provided by Bill Desk portal
  • Get notified on your registered mobile number and email for your every transaction
  • Track your spending with Expense Analysis feature,
  • Bill Desk provides you with a convenient way to manage your ICICI Credit Card bill and expense records

HSBC Credit Card Payment Bill Desk Online

  • Visit the site https://www.billdesk.com/pgidsk/pgmerc/hsbccard/hsbc_card.jsp
  • Enter your 16 digit credit card number and retype the same on the Re-enter section
  • Enter your valid email id and mobile number for the verification process
  • Enter the amount that you want to pay
  • From the drop-down menu, select your bank name and click on Submit

HSBC Credit Card Status

Applicants applied for HSBC Credit Card can track the status of their application through the below-given process. Track your credit card status by your application number. Scroll down and go through the tutorial to make the process complete.

Online Process to check HSBC Credit Card Status

  • Visit to the HSBC Credit Card website
  • Click on Log on
  • Enter your Username/Password and click on Continue
  • On the next page, click on Customer Support section
  • Go through the call support and provide your Application Reference Number to the customer executive to know the status of your credit card application

Offline Process to check HSBC Credit Card Status

Apart from the online process applicants can also go through offline process to check their credit card status. Below given numbers are to track HSBC Credit Card status via offline

Call on the helpline numbers: 1860 108 7788 / 1860 500 2277

Status Details of HSBC Credit Card

Below given details will appear after checking the credit card status.

In-progress: When the application is still in process, you will get the status as ‘In progress’.

On-hold: You will receive ‘On-hold’ status, if you have submitted any incomplete documentation or details.

Approved: You will find the ‘Approved’ status, once your application has been approved. You will receive your card to the address mentioned in the application form.

Dispatched: Once your card is dispatched, Dispatched status show on the screen. It will take 2-3 business days to deliver your card at your doorstep.

Disapproved: A ‘Disapproved’ status displayed when your application has been rejected. This happens when you cannot meet the eligibility criteria of the credit card.

No records found: If you enter any incorrect details, the screen will display ‘No records found’ status. Re-enter the correct details to get the status complete status.

HSBC Credit Card App

HSBC India or Hsbc Credit Card App is a self-service mobile app for all the Indians which allows you to take complete access to all your credit card information. Log in with your Net Banking Id, Password and explore a world of convenience just with a few taps. No matter where you are just with your Hsbc NetBanking Id and Password you can explore the world of benefits and offers anytime anywhere. Scroll down and get to know the features and benefits of Hsbc Credit Card App and how to use it.

Benefits of HSBC Credit Card App

  • View all your credit card transactions
  • Get e-statement for all your credit card transaction
  • Get access to purchase to EMI facility
  • Get access to upgrade your credit card limit
  • Get access to report your lost credit card
  • Get an option to block your card in case of any fraudulent activity
  • Get access for card replacement request
  • Change your credit card pin, anytime anywhere
  • Get all Hsbc Credit Card Offers in the app
  • Manage your all accounts at one place
  • Get access to request for a loan
  • Get access to check your passbook
  • Transfer your fund from one bank to another more conveniently
  • Get notified for your credit card dues
  • Get notified for all your transactions
  • Get access to pay all your bills
  • Get 24x7 customer support
  • Check your credit card status
  • Get all personalized alerts and reminders
  • Stay updated with your reward points balance
  • Personalize notifications for purchases, weekly balance, credit limit and more
  • Pay your Insurance, DTH Bills, Mobile Bills and Utility Bills
  • Check the status of your applied check.
  • Now make your travel more friendly and book your flight, bus and hotels through online.
  • Get 100% online security on your card
  • Add or manage beneficiary as per you want.
  • With enhanced security of Fingerprint Id make your transaction more convenient and hassle-free
  • This App is provided by The Hongkong and Shanghai Banking Corporation Limited (HSBC India) for the use of existing HSBC Indian customers only

Register and Download HSBC India

Below are the steps to download and register yourself in Hsbc India app

  • Go to Playstore or Appstore and search for Hsbc India
  • Tap on the install icon and download the app
  • Log on to Personal Internet Banking
  • Enter your favourite colour and set up a new password for Mobile Banking
  • Accept the end User License Agreement and Select your Country
  • Accept the Terms and Conditions
  • Now tap on Login and explore Hsbc India App

HSBC Credit Card Reward Points

Shop more and Earn more, with HSBC Rewards Programme get more out of your money every time you shop. HSBC Reward Programme gives you a wide range of redemption options including jewellery, fashion accessories, garments, home appliances, electronic equipment, cosmetics and much more. Redeem the reward points for an exciting range of redemption options including garments, home appliances, cosmetics, gift vouchers, airline miles and donation to charities. Scroll down and get to know about HSBC Rewards Programme.

  • HSBC Classic Cardholders, spend a minimum of Rs 250 and earn 1 reward point for every purchase
  • HSBC Gold Cardholders, spend a minimum of Rs 100 and earn 1 reward point for every purchase
  • HSBC Smart Value Card Cardholders, spend a minimum of Rs 100 and earn 1 reward point for every purchase
  • HSBC Platinum Credit Cardholders, spend a minimum of Rs 150 and earn 2 reward point for every purchase
  • HSBC Premier Credit Cardholders, spend a minimum of Rs 100 and earn 2 reward point for every purchase

Airlines/Membership Programme

  • With JetPrivilege Airlines/Membership Programme, HSBC Premier Mastercard Credit Cardholders will earn 3 reward points=2 JP Miles (Code- 4001)
  • With JetPrivilege Airlines/Membership Programme, HSBC MakeMyTrip Platinum Credit Cardholders will earn 4 reward points=1 JP Miles (Code- 4009)
  • With JetPrivilege Airlines/Membership Programme, get 2 reward points=1 JP Miles (Code- 4002)
  • With Singapore Airlines Programme earn 1 reward points=1 Kris Flyer Mile (Code- 4003)
  • With Singapore Airlines Programme, HSBC MakeMyTrip Platinum Credit Cardholders will earn 2 reward points= 1 Kris Flyer Mile (Code- 4010)
  • With British Airways Executive Club Programme, earn 1 Reward Point = 1 Avios Mile (Code- 4012)

HSBC Credit Card Offers

Below listed are the credit card offers provided by HSBC. Grab them before they expire. 

Offers for Children

  • Get exclusive offers at Smaaash, KidZania and Imagica for your children on Premier Credit Cards.
  • Get 15% bonus on gaming recharge at PAN India outlets
  • Get 10% off for online bookings at KidZania
  • 10% off on theme park tickets for spending over Rs 7,000, 15% off on water park tickets for spending over Rs 5,000n at Imagica
  • Offer is valid till- 31 December 2019

MakeMyTrip Offer

  • Get 30% instant discount (up to Rs 600) on select experiences on MakeMyTrip using HSBC credit cards.
  • Coupon Code- HSBCEX
  • Offer is valid period- 15 November 2019 - 15 January 2020

Swiggy Offer

  • Spend a minimum of Rs 500 at swiggy and get 20% off up to Rs 125
  • Promo Code- HSBC500
  • Offer is valid period- 4 September to 28 December 2019
  • Offer is valid from Wednesdays to Saturdays

Tata CliQ

  • Spend a minimum of Rs 1500 on Women’s/men’s/kids’ fashion and get a maximum discount of Rs 500. (Promo Code- HSBCSTYLE)
  • Spend a minimum of Rs 3000 on Home Appliances and get a maximum discount of Rs 1500. (Promo Code- HSBCTECH)
  • Spend a minimum of Rs 6999 on luxury products and get a maximum discount of Rs 1500. (Promo Code- HSBCLUX)

Samsung Offer

  • Get best prices and offers on all Samsung smartphones and accessories, exclusively with your HSBC Credit
  • Get accidental and liquid damage insurance worth Rs 800
  • Get best value exchange offer
  • Offer is valid till- 31 December 2019.

Amazon Pantry Offer

  • Spend a minimum of Rs 1500 at Amazon Pantry and get a maximum discount of Rs 300
  • Offer is valid period- 06 September 2019 to 27 December 2019

Croma Offer

  • Get 5% cashback on a wide range of electronics at Croma using your HSBC credit card.
  • Spend a minimum of Rs 15000 and get a maximum discount of Rs 1500
  • Offer valid period- 07 September 2019 to 29 December 2019
  • Offer is valid for online transactions and at Croma stores across India

BigBasket Offer

  • Existing applicants spend a minimum of Rs 1500 and get 10% off to a maximum of Rs 250 (Promo Code- HSBCDEC)
  • New applicants spend a minimum of Rs 600 and get 20% off to a maximum of Rs 200 (Promo Code- HSBCNEW)
  • Offer is valid till- 31 December 2019

BookMyShow Saturday Offer

  • Book 2 movie tickets and get 1 of them free on the BookMyShow mobile app
  • Spend a minimum of Rs 200 to avail the offer
  • The offer is valid on Saturday shows only
  • Offer is valid till- 31 December 2019

Simply Indulge

  • Get 30% off (up to Rs 3,000) on the food bill at select restaurants
  • Get 15% off from over 1,000 restaurants across the country
  • The offer is valid on dine-in option only.

MakeMyTrip Offer

  • Get up to Rs 15,000 instant discount on international flight bookings
  • Get up to 25% instant discount on international hotel bookings
  • Get up to Rs 1,000 instant discount on domestic flight bookings
  • Promo Code- HSBCINT

Goibibo Offer

  • Get up to Rs 1,200 instant discount on domestic flights
  • Promo Code- GOHSBC
  • Offer is valid till- 31 December 2019

Cleartrip Friday Offer

  • Get Rs 2,800 off on domestic flights and hotels when you book both, via the Cleartrip
  • Spend a minimum of Rs 5000 on Domestic Round-Trip Flight Tickets and get Rs 1200 off (Promo Code- CTHSBCFRIDAY)
  • Spend a minimum of Rs 2500 on Domestic One-Way Flight Tickets and get Rs 400 off (Promo Code- CTHSBCFRIDAY)
  • Spend a minimum of Rs 4000 on Domestic Hotels and get Rs 1200 off (Promo Code- CTHSBCFRIDAY)
  • Offer is valid till- 31 December 2019

Qatar Airways Offer

  • Get up to 10% instant discount on Qatar Airways' website on select bookings
  • Promo Code- QRHSBC01
  • Offer is applicable on economy saver, economy value and business value classes only
  • Offer valid till- 31 December 2019

Shoppers Stop Offer

  • Spent a minimum of Rs 7000 at all Shoppers Stop & HomeStop, Mothercare and airport stores managed by Shoppers Stop Ltd (SSL) in India and get 10% off
  • Get a maximum discount of Rs 1000
  • Offer valid period- 12 December 2019 to 26 January 2020

HSBC Credit Card Customer Care Number

Call on the below-given toll-free number to solve your any credit card related query.

Within India- 1860 267 3456, 1800 121 2208

For customers calling from outside India, can give a call to +91-40-61268002 or +91-80-71898002

Apart from this, you can send an email to solve your credit card related query. Kindly send a mail to the below-given mail address:

info@hsbc.co.in 

FAQs

Q: How many days does it take to receive an HSBC Credit Card?

A: If you are applied for HSBC credit card along with all the required documents, your application will be processed within two weeks. You will receive your new credit card in 7 working days, once your application is approved. The Bank will send you timely alerts on the credit card application status by way of an SMS on your registered mobile number stated on your application form.

Q: What are the different types of credits cards available in HSBC?

A: HSBC offers 4 credit cards to its customers each of which is carefully designed to suit their needs and wants. They are as follows:-
1. HSBC Visa Platinum Card
2. HSBC Smart Value Card
3. HSBC Premier MasterCard
4. HSBC Advance Visa Platinum Card

Q: Are there any extra charges if I use my HSBC credit card overseas?

A: Your HSBC cards are internationally valid cards and there is no extra charge for usage at the Point of Sale. You will be charged a transaction fee for cash withdrawal of ₹100 at overseas ATMs.

Q: How can I change my credit card PIN?

A: You can request a new PIN in any of the following ways:

· Call our Phone Banking numbers
· Send a secured message after logging into Internet Banking
· Visit the branch to place the request
The ATM PIN will be dispatched to your mailing address within 7 working days of placing the request.

Q: How does Balance transfer on EMI benefit me?
A: This feature allows you to transfer other bank credit card outstanding dues for repayment at lower interest rates, hence, saving your interest costs that may have been applicable on the other card, in case of part payment.

Q: What is the rate of interest that is charged for the Balance Transfer facility in HSBC?

A: The interest rate chargeable depends on the type of credit card you hold and the plan you choose. The interest rate range ranges between 15% p.a. to 19.8% p.a. There is also a one-time processing fee ranging from 1% to 2%. For more details, you can call customer care from your registered mobile number.

Q: What is Cash-on-EMI?

A: The Cash-on-EMI facility allows the Cardholder to avail the cash advance facility on his/her HSBC Credit Card without any documentation and also save your interest costs and repay the same in Equated Monthly Instalments (EMIs). The minimum amount eligible for the Cash-on-EMI facility will be ₹5,000 subject to eligibility.

Q: What is Loan on Phone (L.O.P)?

A: Loan on Phone (L.O.P.) is a facility through which the cardholder can make purchases on the HSBC Credit Card and then convert the purchase amount into instalments. The cardholder can make the purchase at any merchant establishment and post-purchase; get the transaction converted into a L.O.P. within 15 calendar days of the purchase transaction.

Q: What is an instant EMI?

A: Instant EMI facility, is a kind of facility by which the cardholder can convert his/her purchases into equated monthly instalments at the point of sale while purchasing a product at select merchant outlets.

Q: What is the rate of interest that I will be charged for the Instant EMI facility?

A: The interest rates chargeable are as follows:
· 3 months - 12.5% interest
· 6 months - 12.5% interest
· 9 months - 13.5% interest
· 12 months - 13.5% interest
· 18 months - 13.5% interest
· 24 months - 15% interest

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