In July 2004, HDFC Bank became the first bank in the county to offer credit cards in over 100 cities. Initially, the Credit Card was launched in over 40 cities. In the beginning, the credit cards were issued under three categories namely the HDFC Bank international silver credit card; international Gold credit card and the Health Plus International Credit Card. The Health Plus International Credit Card was the first credit card in India with a special feature of free inbuilt cashless mediclaim.
In the year 2014, HDFC Bank became the biggest issuer of the credit card in the country – a whopping 5.5 million outstanding credit cards were issued by the end of October 2014, as per the data of Reserve Bank of India.
During the same year, the bank introduced the missed call banking service, allowing the customers to access the banking services easily without having to visit the bank personally or using online facilities. A little more than a million customers started using this facility within a few weeks of its launch.
In 2016, the bank continued the top position of being the biggest issuer of credit cards in India with the issue of around 7.28 million credit cards and a 22 percent of growth over the previous year as per the RBI data.
The HDFC Bank Credit card base is comparable to the mixed card base of the ICICI Bank and SBI Bank’s credit card.
In February 2018, according to a data released by the Reserve Bank of India, HDFC Credit Card customer base stands at 1.02 crore and it is equal to 28.68 percent of the total credit card customer base in India.
The Housing Development Finance Corporation Limited (HDFC) was the first one to receive an approval from the Central Bank to set up a bank in the private sector during the year 1994. As a part of Reserve Bank of India’s liberalization policy of the Indian Banking Industry, the RBI started to give approval for private players to set up banks as per the set rules and regulations.
The bank was incorporated during August 1994 in the name of ‘HDFC Bank Limited’. Its registered office is located in Mumbai, the financial capital of India. The bank commenced its operations as a Scheduled Commercial Bank in the year January 1995.
The bank’s first office was opened at Ramon House, Churchgate in Mumbai. The bank opened its first corporate office and a full-service branch at Sandoz House, Worli, in midtown of Mumbai. The office was inaugurated by Dr. Manmohan Singh, the then Union Finance Minister.
During March 1995, it launched its first initial public offering of Rs 500 million.
In May 1995, the HDFC Bank was listed on the Bombay Stock Exchange at Rs 39.95 per share. They were listed on the National Stock Exchange in November 1995.
In the year November 1999, HDFC Bank launched international debit card, enabling the account holders to their access bank account from anywhere in the world. It was for the first time an international debit card was launched in association with Visa International in India.
The following are the features of HDFC Credit Card:
• Personalized Offerings – HDFC provides a customized credit card to match the needs and requirements of the individual customers.
• Discount Facilities – HDFC credit card has tie-ups with elite brands ranging from apparel to dining and hence provides great discount facilities, cash back offers and reward points to all its customers on all the days in a year.
• Modernized Security – The HDFC credit card offers its customers highly secured mechanism to conduct online transactions smoothly without facing any hassles.
• Balance Transfer – It provides a facility to transfer the balance from one credit card to another or to transfer the amount to any other account.
• Loan against Card – HDFC credit card provides loan against card without much of paperwork at the doorsteps of the customer on demand.
• Bill Value Program – The credit card can be used to pay bills and for shopping purpose. One can pay mobile, telephone, electricity, insurance bills using HDFC credit card and get cash back benefits and accumulate reward points offer. The following are the Bill Value Programs of HDFC Bank.
It charges an annual service fee of Rs 199 per annum. It provides following benefits:
• Welcome Benefit of 500 Bonus Reward Points on the first utility bill payment (Payment through Smart Pay or directly to the merchant).
Smart Pay Benefit of 2% Cashback on all Smart Pay payments with a max cap of Rs 200 and reversal of Rs 10.
• Smart Pay Transaction Processing Fee (Smart Pay is a standing instruction for making utility bill payments on HDFC Bank Credit Card)
• Direct Pay Benefit – 1% Cashback on all utility bill payments directly made to the billing merchant with a max cap of Rs 150.
The following are the benefits of using an HDFC Credit Card:
• Low-Interest Rates – HDFC Credit card, charges a very low-cost structure with respect to interest rates on all overdue payments.
• Cashless Transactions – With the HDFC Credit Card, the cardholder can transact easily without carrying cash all the time. The user can enjoy hassle-free cash using HDFC Credit Card. It discounts the need to carry cash everywhere.
• Customized Service – HDFC provides a broad pattern of credit card service to match everyone’s taste and expenses. It offers the user a host of benefits which are extremely handy.
• Universal Recognition – HDFC credit cards are universally accepted and facilitate cashless transactions across millions of merchant locations across the world.
• Unique Assistance – HDFC Credit Cardholders are entitled to receive exclusive benefits like reward scheme, loan on credit card facility, online services, EMI option facilities, cash back schemes, EMI option, travel assistance, frequent flier miles, free movie tickets, dining, shopping and fuel surcharge waiver facility and so on. The cardholder can use a credit card for e-shopping and make online bill payments. The cardholder can also extend a loan and it allows the user to pay through EMIs. Additionally, one can even earn discounts and get reward points by using an HDFC credit card.
• Insurance – The HDFC Credit Card was the first credit card in India which introduced a special feature of free inbuilt cashless mediclaim policy. Currently, it provides the insurance facilities under the following categories: Health Insurance, Critical Illness Insurance, Accident Protection Insurance and Super Top Up Insurance.
You can apply for an HDFC Bank’s Credit Card either by visiting the nearest branch of HDFC Bank or can apply via online.
For Offline application – through the bank branch, you can visit the nearest HDFC Bank and meet a credit card handling bank’s representative and express your interest to obtain a Credit Card of your choice after going through the various credit card variants. The representative will guide you through the application filling process, wherein you will be required to fill out the form and submit the required documents.
The bank will check whether the candidate is eligible to avail the credit card for which they have applied for. Based on the eligibility of the customer, they may or may not receive the credit card, it will be on the discretion of the HDFC Bank to decide if a customer has to be given Credit Card or not.
In order to Apply for HDFC Bank’s Credit Card via Online procedure, you need to visit the HDFC Bank’s official website and follow the list of procedure as given below: HDFC Bank Credit Card Application Form
1. Select the type of Credit Card you wish to apply for as per the individual requirement after going through the features of the card in detail.
2. Click on the ‘Apply Online’ option.
3. Enter your mobile number in the specified column and click on proceed option
4. A one-time password (OTP) will be sent to the respective mobile number for verification
5. Now enter the OTP and click on the proceed option
6. Enter the personal details including the
• Date of Birth
• Residential Address
• Employment Type
• If you have a Credit Card, then mention the details about the same
• In case if you have applied in the last six months then select the appropriate option
7. Enter the captcha code and proceed further
8. You can select from the list of the cards as per the individual requirements
9. Select Apply option and proceed further
10. You have to fill up the online application form with correct details and submit the same and thus you complete submitting the online application form to secure credit card.
11. Once the details are filled in, the bank will check whether the candidate is eligible to avail the credit card for which they have applied for. Based on the eligibility of the customer, they may or may not receive the credit card, it will be on the discretion of the HDFC Bank to decide if a customer has to be given Credit Card or not.
12. If you have fulfilled the criteria, you will get a call from the HDFC Bank executive regarding the application form after which a representative from the Bank will visit you to collect the required documents.
13. Once the application is approved, the respective Credit Card will be delivered to your address within a week.
Applicants can also apply for an HDFC Bank’s Credit Card, by using the customer ID and mobile number via online.
• To apply for HDFC Bank’s Credit Card, the individual should have attained a minimum of 21 years of age. Anyone falling in this category is eligible to apply for a credit card with HDFC Bank.
• The applicant should be a resident of India or Non-Resident Indian.
• The applicant should have a good CIBIL Score.
• The applicant should have a regular source of income
• The applicant should have a minimum income of Rs 18,000 per month
• The applicant should be a regular employee working in an established company or a self-employed professional managing own business.
• One Identity Proof issued by the government of India – Election Voters ID, Driving License, Aadhaar Card, Passport, Ration Card.
• Proof of Income – Last 3 months salary slip or last 3 months bank statement
• Address Proof – Electricity Bill (latest or previous month), Phone Bill (latest or previous month), Rental agreement, Flat maintenance bill (latest or previous month), bank statement (latest or previous month), Passport, Driving License
• PAN Card.
• Passport size photograph
The HDFC Bank’s Credit Card provides its customers a wide variety of credit cards that gratifies diverse customers needs and requirements. The bank understands the changing requirements of the customers and transfers the knowledge in their credit cards which they offer. It provides money back policies, travel, several rewards, travel, shopping, elite credit cards to meet the customer's devoir.
An HDFC Bank account holder can make payments through below-mentioned methods.
The cardholder can provide standing instructions to debit the HDFC Bank Account automatically for either the minimum amount due or the total monthly outstanding amount on the respective Credit Card. The account with HDFC Bank should be a sole or a joint account with an 'any' or 'either' signing mandate.
HDFC Bank NetBanking
HDFC Bank savings/current account holders can register for the NetBanking facility and transfer the outstanding Credit Card amount via online. To link the Credit Card to NetBanking, please log in to the HDFC Bank NetBanking account and link the respective account to Credit Card using the Credit Card ATM PIN.
ATM Funds Transfer
Walk into any HDFC Bank ATM in India, at any time and transfer the bill amount from the Savings or Current Account to the Credit Card Account.
HDFC Bank Mobile Banking Application
Download and install the HDFC Bank Mobile Banking App on the personal mobile phone and enable internet access. Log in to the Mobile App using the Customer ID and go to the ‘Credit Card’ tab, choose ‘Credit Card Payment’ and make the payments using HDFC Bank Savings Account.
If an individual does not have HDFC Bank’s Savings account then he/she can pay their credit card bills through one of the following ways
Non-HDFC Bank NetBanking – BILL DESK
One can now make Credit Card payments online from any other bank account that they maintain, if the individual does not have an account with HDFC Bank, then they can make payment at Bill Desk.
NEFT/ Visa Money Transfer
One can transfer funds from any other bank account to the HDFC Bank Credit Card account electronically. Please contact the nearest bank for more details on NEFT/VISA Money Transfer. Check the branch’s IFSC Code properly for credit card payment through NEFT.
A cardholder can visit the nearest HDFC Bank and meet an executive and inform about the intention to close the existing credit card.
Fill in the details of Credit Card Closure Form and submit the same to the Branch Manager. Once the process of cancellation is initiated, the card holder should cut the respective credit card diagonally. The request will automatically lead to the termination of the add-on cards.
Termination will be effective after payment of all amounts outstanding on the card account.
Cardholders can also download the Credit Card Closure Form. After filling up the form the same can be sent to The Manager of HDFC Bank Credit Cards, P O Box 8654, Thiruvanmiyur, Chennai – 6000041. Or the cardholder can also write to the manager of the corporate office at the same address.
The Cardholder can also call the Customer Care of the HDFC Bank and can cancel their credit cards at any point of time by calling the toll-free number 1800-425-4332.