SBI Credit Card was first launched in October 1998 in India’s capital city New Delhi. It was launched in a joint venture with GE Capital. It is incorporated as SBI Cards and Payments Services Private Limited. It is headquartered in Gurgaon, Haryana. The State Bank of India is the largest public sector bank in India. The term SBI is a household name in India. It is considered as the most trusted banker in India, this faith led to achieving a credit card customer base of 1 lakh within a short span of 10 months after its initial launch. Later by February 2000, its number increased to 2.50 lakh and crossed a whopping 5 lakh by December 2000. As of 2017, SBI Credit Card entered into 5 million cards club.
In 2003, SBI Credit Card launched city-specific Affinity Cards targeting professionals, middle and upper-middle-class segments and also frequent travelers of the society. In the year 2006, to ease the customers who book train tickets,
SBI Credit Card collaborated with Indian Railway Catering and Tourism Corporation (IRCTC) and launched a loyalty-cum-credit travel card.
The unique feature of this card is the cardholders are eligible to receive up to 10% value back on the railway bookings and they can also get offers on their retail spending.
• Global Acceptance – The SBI Credit Card is accepted both in India as well as in the foreign countries.
• Loan Facilities – The SBI Credit Card provides hassle-free loan facilities on demand. One time processing fee of 2%, up to a minimum amount of Rs 499 and a maximum amount of Rs 3,000 has to be paid. Loan repayment can be done within 12 or 24 or 36 months. The rate of interest is very low. Documentation is not required, there is no paper-work involved to secure the loan.
• Balance Transfer – SBI Credit Cards provide ‘low-interest rate on balance transfer’ facility. It is available to all the residents of India who are holders of a valid and current primary SBI Credit Card.
Balance Transfer amount ordered by a primary SBI Cardholder would be processed by SBI Cards and Payment Services Private Limited subject to a minimum ordered amount of Rs 5,000 and a maximum ordered amount of 75% of the available credit limit assigned to the concerned primary SBI card account.
• Balance Transfer on EMI- SBI Credit Card provides Balance Transfer on EMI, with a minimum transfer amount of Rs 5,000 and a maximum amount of 75% of the available credit limit as assigned to the SBI Cardholder. The cardholder shall be levied a foreclosure fee amounting to 3% of the Principal amount outstanding in case of the Offer being voluntarily pre-closed by the customer prior to the maturity of the tenure period opted for.
• Flexipay –SBI Credit Card charges a default rate of interest of 22% on this facility. A differential rate of interest is applicable from the select set of cardholders. The Rate of interest charged will be intimated to cardholder prior to availing the facility.
Factors which determine the rate of interest are credit risk profile and past transactions or repayment behavior of the customer.
• Encash – SBI Credit Card provides encash offer to its credit cardholders. SBI cardholders can avail the benefits under this offer by requesting for a chequebook which would be sent to the cardholders registered address. The monthly repayment amount will be calculated based on the following formula (principal amount + interest charge) / tenure in months. The monthly repayment schedule will begin from the SBI Cardholders next billing statement and it will continue over the tenure period chosen for the offer.
• Card Upgrade – SBI Credit Cardholder can upgrade the card facility by paying an annual fee. The upgrade will be offered to eligible customers based on the internal evaluation of the customer's performance and credit history of the card. The old plastic cards will be active for a period of 90 days from the date of upgrading to a new card.
• Easy Bill Pay Service – This facility is available for SBI Credit Cardholders for select billers in select cities in India. The services will be available to the registered cardholders and to the exclusion of all others. The cardholder agrees to pay a convenience charge while registering through SBI Card website.
A credit card also known as plastic money will allow the user to spend money using the card. Having a credit card is like having a loan or debt for the money spent up to the set credit limit.
On paying the credit card bill fully, the cardholder will not be levied any interest on the borrowed credit amount. The cash withdrawal made by the cardholder will be charged with daily interest beginning from the date of cash withdrawal.
The credit card issuers charge higher interest rates and if the dues are not paid on time, then the borrower will end up repaying higher interest charges. The interest rate on cash withdrawal is higher when compared to purchases.
A Credit Card Fraud refers to the fraudulent usage of credit card which is done through the theft of the credit cardholder’s details. The advancement of technology and the growing number of e-commerce sites has encouraged the scammers to easily pinch in the details of the card users.
Gone are the days, wherein the misuse of the credit card was solely done after the theft of the physical credit card. These days, fraudsters need not require your physical card at all, they will use all kinds of tricks to swap data from your credit card without the holder's knowledge and can easily conduct a scam without your knowledge.
The following are the different types of credit card frauds
1. Counterfeit and Skimming Fraud
This is one of the most common forms of credit card fraud done using a skimming device. Skimming occurs when a device steals the details of your credit card from the magnetic stripe which commonly happens when a device known as credit card skimmer is attached either at a merchant’s terminal or at an ATM. This process can also be done when someone brushes past an individual with a credit card skimmer. All the details which will be obtained through the skimming can be used to create a counterfeit card which in turn will be used to conduct fraudulent transactions.
2. Card Never Arrived Fraud
This kind of fraud happens when the customer does not receive the cards which they had ordered for. Whenever any interested customer applies for a credit card, the same will be sent to you to your postal address and an intimation related to the same will be sent to your email id. But the Card Never Arrived Fraud occurs when the card in question is either intercepted before it reaches the original applicant’s hand or if the thief of your card pinches it off from the letterbox.
3. Card Never Present Fraud
This kind of fraud occurs without the actual use of the physical card and mostly via online or over the phone. Nowadays, the card never present fraud is becoming more popular as customers are turning away from using their physical cards and they simply enter their details to purchase at a store.
Never reveal the details of your credit card to anyone be it online or via phone. Do not allow anyone to read the back of your card in general as thieves will have full-fledged details online and once they have your card details, they will be easily able to spend your money till their heart’s content is fulfilled.
4. False Application Fraud
In this case, fraud occurs when the account was established using someone else’s identity or some kind of information. Application fraud can be a bunch of different things. It may either be that someone applies for a credit card in your name and will run away with a bunch of debt and this will impact your credit rating strongly. In other cases, someone may apply for a credit card in a different name but the card will be linked with your respective bank account to the card and you will be tied up with the repayments.
5. Lost and Stolen Card Fraud
In this case, the cards will either be lost or stolen and fraudulent activities will be conducted using the card. If at all you lose your credit card, immediately bring it to the notice of the credit card issuer as this will save you and your credit card score apart from saving you from the worst of the damage. All you have to do is to freeze or cancel the card by dialling up the customer care executive. Some of the credit card providers will even help you to do this at the very click of a button in their mobile banking apps.
The following are the benefits of using SBI Credit Card.
1. Lower Interest Option – SBI Credit Card charges the lower interest rate on the outstanding credit balance. One can use this option and transfer the outstanding balances of other credit cards to SBI Credit Card at a lower interest rate or can convert transactions into easy monthly installments (EMI). The current rate of interest is 0.75% per month for a period of three months and 1.27% per month for six months.
2. Encash – With the SBI Card Payment, the cardholder can have easy accessibility for cash. The holder of the card can encash up to or above the set credit limit. The user can enjoy hassle-free money using SBI Credit Card Payment as per the requirements. The repayment option is also made convenient by SBI, it doubles up the benefit for the customer.
3. Simplified Form of Money – With the introduction of SBI Card net banking, one need not have to visit the bank every time for withdrawing money. Cards can be used to pay for bills and thus the process of paying bills has been simplified.
4. Insurance – SBI Credit Cardholder can choose different types of Insurance cover, provided by State Bank of India empowering the account holder to tackle the future unforeseen events in life. It is currently providing the following types of insurance cover for cardholders – Health Insurance, Personal Accident Insurance, and Card Protection Plan.
5. Utility Bill Payments – By using SBI Credit Card, an individual can avail the benefits of Auto Bill Pay. After registering for Auto Bill Pay, one can ensure that all the bills will be paid automatically on time and one need not have to worry about missing the deadlines for bill payment. Using Auto Bill Pay mechanism you can pay telephone, mobile, electricity bills, insurance premium and so on. By registering the billers and setting up the standard instructions to pay the bills on time, all the bills will be paid on time every time, automatically. Once the bills are paid automatically you will receive an SMS and e-mail confirming the payment information, bill due dates, and new biller additions. The SBI Credit Card Online Payment facility comes in handy to pay utility bills.
6. Easy Access – One can access SBI Card account anytime, anywhere with sbicard.com or you can also use Simply SMS or can download the SBI Card mobile app or can download yono by SBI Android App. The process of accessing SBI Credit Card has been simplified to a great extent.
7. Rewards – SBI Credit cards provides its users to earn reward points on every purchase. These reward points do have an expiry period within which it should be redeemed. If the customer is an avid online shopper then the best SBI credit card will be SBI SimplyCLICK Credit card as it covers most of the popular e-commerce sites including Flipkart and Amazon.
The quickest way to apply for an SBI Card is to apply for Credit Card through SBI’s website
You can also call SBI Card Helpline number at 39020202 (prefix STD Code of your respective city).
Visit the nearest SBI Branch and apply for an SBI Credit Card.
Applicants can visit the official website of SBI credit cards and click on apply which is shown at the top right side of the page. Under the apply tab, the applicant will have to choose from the following options
• Help Me Find a Card
• Track My Application
• Retrieve My Application
The ‘Help Me Find a Card’ will lead the applicant to a list of credit cards that they can choose from as per there requirements. Applicants can choose from these cards after considering their minimum annual income and the reward points that a particular credit card has to offer. Once the suitable credit card is chosen, the applicant needs to select the ‘Apply Now’ option that will direct them to a new page and further information has to be filled as mentioned below.
• Date of Birth
• Annual Income
• PAN Number
• Email id
• Mobile Number
• Enter OTP (this will be sent the applicant’s registered mobile number)
Once the details are filled in, the bank will check whether the candidate is eligible to avail the credit card for which they have applied for. Based on the eligibility of the customer, they may or may not receive the credit card, it will be on the discretion of the SBI Bank to decide if a customer has to be given Credit Card or not.
Applicants can also apply for an SBI Credit Card, by sending an email to SBI bank directly.
Applicants can directly walk into the nearest branch of the SBI Bank and express the desire to obtain a credit card from the bank.
The bank executive will explain you about the features of all the credit cards after understanding the annual income, needs, and requirements of the prospective customer.
Once the applicant zeroes in the card as per the requirement, he/she will be asked to fill in the SBI Bank Credit Card Application Form and enclose the required documents which include PAN card, identity proof, address proof, income proof and so on.
The bank representative will thoroughly go through the application form along with the other submitted documents provided by the applicant and will take a final call whether the applicant meets the eligibility criteria for the credit card for which they have applied for. Once the check is done the applicant will be provided with the desired credit card.
It will be at the discretion of the SBI Bank to decide if a customer has to be given Credit Card or not.
SBI Credit Card provides the customer with a variety of cards to fulfill the individual needs and requirements. It may either be for shopping, dining, travel, premium and so on.
The interest rates are lower compared to other credit card facilities.
SBI Credit Card provides the holders an option to convert the pricey purchase to easy monthly installments, at a lower rate of interest.
SBI Credit Card provides various reward schemes to the customers, which gets accumulated after purchasing products at selected outlets across the country. The same can be redeemed for special offers and deals.
SBI provides the unique opportunity to its cardholders to use the card for securing shopping discounts, travel concessions, cash advance facilities and balance transfer on EMI and so on.
A credit score is a number which represents an individual’s creditworthiness and is based on the level analysis of his or her credit files. The score is based on the credit report and other information sourced from credit bureaus. Banks, financial institutions and credit card companies rely on these scores to evaluate the risk factor before offering a credit card.
A credit score of 700 and above is considered as good and if individuals have a credit score of on or above 800 is considered as excellent. Higher the credit score represents better credit decisions by the user and this will help the credit card issuers to be more confident that the borrower will repay the future debts without fail.
Lenders, banks, credit card companies, mortgage loan providing banks, car dealers, auto financiers will check the credit scores to decide on whether to offer credit or not to the borrowers.
In case if you have lost your SBI Credit Card, then the first thing one should do is to block the credit card to avoid the use of the card for fraudulent activities. The lost credit card should be blocked immediately and reissued. The user should raise a request to block and reissue of card which can be made via:
Follow the below-mentioned steps to register with SBI Credit Card Online:
Step 1: Visit the official web portal of SBI Credit Card at www.sbicard.com and click on the ‘First-time user link’.
Step 2: Enter your Credit Card number, CVV number, date of birth, the expiry date of your credit card and click on the ‘Proceed’ button
Step 3: You will now receive an OTP (one-time-password) on your registered mobile number.
Step 4: Now, fill in the OTP as mentioned and press on ‘Proceed’ option again
Step 5: The system will now ask you your preferred user ID followed by the password and confirm password. Fill in all the required details and click on the ‘Confirm’ button.
Step 6: Your user name and password will get generated which can be used every time to log in to your SBI Card online account.
Follow the below-mentioned steps to report Lost/Stolen SBI Credit Card
Step 1: Login to your online account on sbicard.com
Step 2: Now choose the ‘Report Lost/Stolen Card’ under the Request tab
Step 3: Select the card number to report the lost card
Step 4: If you are looking for a reissue of SBI credit card then choose the “Reissue Card” option
Step 5: Proceeding further click on the ‘Submit’ button.
Follow the below-listed steps to report lost/stolen SBI Credit Card via mobile app.
Go through the below-given steps to report lost/stolen SBI Credit Card via Interactive Voice Response.
After applying for SBI Credit Card online or offline you will get an application number. Before tracking the status of your credit card make sure that you must keep the application number handy. Through this application number, you can check the status of your credit card online and offline.
Since 1998 SBI has a dedicated portal, SBI Card, which represents the banking sector. With a credit card user base of over 5 million, SBI provides various credit card categories tailored for multiple purposes such as travelling, shopping, entertainment etc. One has to follow the below-mentioned steps to check their credit card status from the official web portal of SBI.
Step 1: Visit the official web portal of SBI Bank
Step 2: Click on the Credit card tab on the main page
Step 3: Now go down the page and you will find an option ‘Track my Application’, now click on it
Step 4: Now Check the status by entering the ‘Application / Reference Number’ and click on the Track button.
Step 5: Alternatively one can also choose the ‘Retrieve Application’ tab and enter the Date of Birth and PAN number and click on ‘Retrieve’ button.
Step 6: Now get your SBI Credit Card Application Status which gets reflected on the page.
Please Note: You can check the SBI Credit Card Status via online as well as offline mode.
You can simply call the SBI helpline numbers to know the status when you can't access the internet. To know the status of the application get in touch with:
39020202 ( to get your card details you must prefix your local STD code)
Card upgrade provides you with the choice to switch from your existing card to a premium card i.e. SBI Card Elite or SBI Platinum Card that delivers outstanding advantages including exclusive privileges. After upgrading for the premium card the annual fee will be charged as per the card due date of your running credit card and the upgraded credit card will be delivered to your doorstep within 7 working days.
Benefits you will get after upgrading for a premium credit card
Upgrade to the below-listed premium SBI Credit Cards and get amazing features such as:
Process to upgrade your card
Follow the below-given steps to upgrade your SBI Credit Card
Points to keep in mind while upgrading your SBI Credit Card
You must keep in mind the below-given points while upgrading your card.
The holders of SBI Credit card can do payment using an array of options which are available both in online and offline. Customers can choose any of the payment option as per their convenience.
SBI Credit Card Online Payment Modes
India’s largest public sector bank offers 12 online modes for SBI Credit Card online payment. They are:
Experience the ease of transferring funds to any SBI Visa Credit Card, utilizing your bank's net banking service on a secure, quick and 24/7 basis. To know the process to pay your pending credit card dues via Visa Credit Card Pay, please follow the below-given steps.
Pay the pending dues of your SBI Credit Card via net banking service provided by SBI. Follow the below-given procedures to make a payment via Paynet-Pay Online.
Through NEFT service you can trigger a payment by using the SBI Credit Card Payment IFSC code. SBI Bank credit card payment through NEFT is a quite secure and convenient process. You can only pay through NEFT via a non-SBI account. Follow the below-given process to initiate SBI Credit Card Payment by NEFT.
The customers of SBI Credit card can even pay their bills via offline mode. The following are the Credit Card Bill Payment Offline Options:
1. Over the Counter Payment
Make payments over the counter at any of the SBI branches across India.
Note: The payment will reflect within 2 working days in your SBI credit card account.
2. Electronic Drop Box
The credit cardholders can also deposit the payment cheques in the electronic drop boxes and get an instant receipt of payment of credit card bill.
Steps to pay credit card bills using Electronic Drop Box:
3. Manual Drop Box
As per this option, one can pay SBI credit card bills using cheques. One can drop the cheques at any of the 500+ drop boxes located anywhere across India.
Note: Payment will reflect within 4 working days in your SBI Credit card account and the credit limit will be released after clearance of your cheque.
4. SBI ATM Payment
The holders of SBI credit card can pay their outstanding bills using SBI Debit card as well and this can be done at any of the SBI ATM centres across India.
Note: Payment will reflect within 2 working days in your SBI Credit Card account.
When the cardholder receives his or her credit card, it will be in inactive mode due to security reasons. The cardholders should activate the same to use it for further purposes. SBI recommends its credit cardholders to visit their official web portal to activate their credit card.
Procedure to activate SBI Credit Card Online
Please Note: One can even write to SBI Bank using the ‘Email Us’ option which is available on the SBI’s official web site to activate their credit card. The cardholders can also contact SBI customer service department at ‘1860 180 1290’ to activate their respective SBI credit cards.
A cardholder can close the Credit Card Account by writing to SBI Credit Card or calling the SBI Card Helpline.
After placing the request for account closure, the cardholder is required to cut their credit card(s) diagonally. The request will automatically lead to the termination of the add-on cards.
Termination will be effective after payment of all amounts outstanding on the card account.
The SBI Credit Card Statement is a report which contains the list of purchases which a credit cardholder makes since the last billing cycle and it shows the total amount credit back to your account. It will mention the bill amount which is required to be paid by the cardholder. It also includes all the details of the EMIs which is active on the credit card and the summary of accumulated reward points.
The SBI Credit Card Statement consists of:
Added to this, the Rewards Points Summary section includes
The SBI Credit Card Statement includes other details such as card holder’s name, residential address, contact number, e-mail address and so on. It mainly mentions details such as amount, transaction report for all the proceeded purchases, date of the transactions.
The Account Summary section will provide the specifics such as opening and closing balance, processed purchases along with finance charges, payments made, total dues which have to be paid by the cardholder.
The users of SBI Credit Card can log in to the official web portal of SBI and follow the below-mentioned steps to check the credit card statement:
Please Note: SBI sends an e-mail statement to the credit card users registered mail ID. If in case, if you do not receive it then login to the internet banking portal and get a duplicate statement of the same.
If in case, you notice any purchase made using your SBI Credit Card which you have not made, then immediately bring it to the notice of SBI bank’s officials. The cardholders can even raise the issue with the concerned merchants and rectify the errors without involving the bank officials. Gather all the proofs related to the error and keep it handy for further investigation, if any.
The final choice is to report the faulty transaction directly to the creditor’s department. One can ask them to initiate for a billing-related investigation and make sure as a cardholder you will raise the issue about the mistaken transaction with the department within 60 days after receiving the credit card statement which mentions the inaccurate transaction.
The existing SBI Credit cardholders who are considering to close or cancel their credit card of SBI can do so by following the below-mentioned steps:
The SBI Credit Card cancellation can be done by following the four steps which are as follows:
Check the status of SBI credit card
If you have decided to cancel your SBI credit card then initiate the closing process by checking the status of the credit card. The bank has the authority to cancel your credit card at any time as per their preference. If in case, you have stopped using your SBI credit card for a long time, then first check the status before initiating the process for cancellation of the credit card.
Please note, that the credit card issuers are not allowed to charge an inactivity fee to the cardholders in case of the credit card is not used for several months.
Pay all the dues
If your SBI credit card is still active, then clear all the outstanding dues if any by paying the pending amount only after clearing the dues payment, one can go ahead with the credit card cancellation process. One should also close all the EMIs which the credit card carries.
Note: Do not use the credit card after raising the request for cancellation.
Redeem all the accumulated reward points
Post payment of the outstanding balance, check your accumulated reward points. If you have any unused reward points left, then you can redeem the same and get attractive gifts from the bank’s catalogue. The unused reward points can be redeemed within 45 days for cancellation of the card.
Contact the bank for cancellation
After completion of the above-mentioned steps, the final step is to contact the SBI Bank. One can even make dial 1860 180 1290 and request to cancel your SBI credit card.
You can even write a letter to SBI and send it to the following address:
Post Box – Bag 28,
GPO, New Delhi – 110001
Note: Mention your full name (as present in the bank records), credit card number, address and other contact details on the letter. Avoid mentioning confidential information on the card including CVV or PIN. Post cancellation of your credit card, cut it diagonally to avoid misuse.
YONO stands for You Only Need One. YONO is an integrated digital banking platform provided by the largest public sector bank – State Bank of India to help its users to access a wide range of financial and other services including bookings of the train, taxi, flight, pay medical bills, online shopping and so on. YONO is offered as a smartphone app and is available for both iOS and Android versions.
The app is an initiative by the SBI to bring in all of the joint ventures customers through digital technology – YONO Mobile App and YONO website. Customers can integrate all the products and services from SBI Bank account, SBI Mutual Fund, SBI card, SBI Life Insurance, SBI Securities, SBI General Insurance.
It is mandatory to have an SBI bank account number to use the YONO app. The user can even log in to the app using the ATM card details.
YONO offers a series of services and has tie-ups with many e-commerce companies and includes travel planning, online shopping, taxi bookings, online education and so on. It also provides convenient mobile banking services like opening of bank account, cashless bill payments, loans, fund transfers, loans, etc.
With the rise in the number of users of credit cards, the disputes arising from it is also expanding at an alarming rate. The credit cardholders should always report the fraudulent transactions to the bank immediately once they notice it and the bank will ask you to file a dispute form. The term ‘Dispute Form’ is not new to most of the credit card users in India. So let’s learn and understand more about the disputes which arise out of credit card transactions and other issues related to the matter.
List of Credit Card Transactions which can be Disputed
One should first understand the kind of credit card transactions which can be disputed. While some of them sound familiar, some might be unheard of. Find the list of credit card transactions that can be disputed:
Failed or Cancelled Transaction
If in case your credit card transaction gets failed or cancelled but you were still billed for that transaction or have not received any refund from the merchant, then you can file a dispute.
Incorrect Transaction Amount
The billed amount during a particular transaction is different from the actual incurred amount, then you can file a dispute.
If in case, the credit cardholder is billed twice for the same credit card transaction either by mistake or by intention, you will have to file a dispute as soon as you get a message or while checking for credit card statement which reflects double debit entry.
Goods Not Received
If in case you order for some goods or service via online using your respective credit card and you have not yet received them on time despite contacting the merchant and has been waiting for the arrival of the product for a long time, then you can file a dispute.
Unknown or Unauthorized or Fraudulent Transactions
If an unknown transaction happens on the credit card without the credit cardholders authorization or participation in the transaction process, then that particular transaction is termed as an unauthorized transaction. A fraudulent transaction may also take place whenever your credit card is stolen or lost.
ATM cash not received
If the credit cardholder tries to withdraw cash from an ATM and the transaction is processed but the cash does not get dispensed and you get billed for the amount, in such cases, you can file a dispute. If you receive a partial amount, then also you can file a dispute.
India’s largest public sector bank has set up a separate grievance redressal unit in a view to responding to the dissatisfied customers about the business activities performed by either SBI Card or any of its employees or any act which is done on behalf of SBI by any third party.
The State Bank of India provides a dedicated service to its customers as it considers that a customer is the focus of the bank’s services, products and people. Business growth mainly depends on the satisfaction level of customers.
A grievance usually occurs due to the following list of reasons:
A customer can opt for any of the channels to lodge the grievance and it includes by telephone, in person, by mail or post or by e-mail or via sending as SMS. If a received complaint is not resolved within the stipulated time frame or if the customer is not satisfied with the resolution offered, then they can approach the Nodal Officer who is appointed by SBI card either by writing a letter or through e-mail and if they are still not satisfied with the response then they can approach the Banking Ombudsman with their complaint or resort to other legal avenues which are meant to redress the grievance.
For Registration of Complaints from Customers
The SBI Credit Card customers can register their complaints through any of the following methods:
1. By sending an email to firstname.lastname@example.org
2. Dialling 24*7 Call Center
3. Registering complaints at Walk-in desk locations
4. Visiting the web portal of customer care at www.sbicard.com/email
5. Sending an SMS by typing “Problem” to 9212500888
6. Sending a letter to customer care services either through Post or Fax or Courier:
SBI Cards & Payments Services Pvt. Ltd.,
DLF Infinity Towers, Tower C, 12th Floor,
Block 2, Building 3, DLF Cyber City,
Gurgaon – 122002 (Haryana),
Fax No: 0124 – 2567131.
7. Via Twitter – Twitter@SBICard_Connect
If in case, it the credit card of the holder gets deactivated due to dormancy, then one should follow the below-mentioned steps to prevent any kind of altercations in future
Check the Credit Card Score
If in case, the limit of the deactivated card is very high, then it may take a deep plunge on your credit card as it will increase the cardholders overall credit utilization ration. One has to check if the credit score is least impacted and if there is any considerable drop in the score, you can take corrective measures in future to rebuild the credit score.
Monitor the credit report for closure
The cardholder must monitor their credit report every month to ensure that the credit card accounts remain in your credit report for at least seven years and if in case your account is not closed under the agreed circumstances as settled, then your credit report may be left impaired.
Contacting the Issuer for Reactivation
Sometimes, the cardholder can follow this simple procedure to reactivate his or her deactivated card. However, you can send in a written request to the issuer to reactivate the credit card by mentioning that you promptly made the necessary payments on time and do have a good credit history.
Individuals can prevent the credit card from deactivation by following some of the simple tricks and tips which are mentioned below:
It is the platform where you can manage your credit card in an easy and smart way. Make your day to day needs more convenient and secure. Get notified for your credit card dues and pay instantly. Get 24x7 customer support for your credit card issues or complaints. Manage your reward points and redeem them, no matter where you are.
So what are you waiting for?
Scroll down and know all the benefits of SBI NetBanking services
Who can avail SBI Credit Card Net Banking Services?
How to Register for SBI Credit Card Net Banking?
One can now make Credit Card payments online from any other bank account that they maintain if the individual does not have an account with State Bank of India, then they can make payment at Bill Desk.
Who can pay through SBI Credit Card Bill Desk?
Benefits of SBI Credit Card Bill Desk
SBI Credit Card Bill Payment through Bill Desk
With SBI Credit Card login feature explore a world of convenience with a few taps. Applicants can easily book services like Encash, Balance Transfer, Balance Transfer on EMI, Flexipay, Easy Money. Get all updates and offers on your credit card which are specially designed for you. Access all the features and get minimum interest rates on your credit card with flexible repayment option. No matter where you are just with your SBI NetBanking Id and Password you can explore the world of benefits and offers anytime anywhere. Scroll down and get to know the benefits of SBI Credit Card Login and how to use it.
For existing user
For New User
By downloading the SBI Card app you can get instant access to your account on your Android or IOS mobile. Get log in to manage your card account at your fingertips using your SBI Credit Card Online User Id & Password. You can use the SBI Card app in a convenient manner to generate your login credentials, and also you can reset your username or password in case you forgot the same. By utilizing the E-Store on the SBI Card App you can book your travel need and avail amazing discounts and offer. Below are the services that you can get via SBI Card App.
With SBI Card Encash schedule your vacations, events, schooling and more. Get hassle-free fund transfer with easy options.
You can book Encash through SBI Mobile app or website as per your comfort.
Through SBI Mobile App
Applicants applied for SBI Credit Card can track the status of their application through the below-given process. Track your credit card status by your application number and date of birth. Scroll down and go through the tutorial to make the process complete.
SBI Credit Card Tracking by Application Number
SBI Credit Card Tracking by Date of Birth
Apart from the online process applicants can also go through the offline process to check their credit card status. Below given process are to track SBI Credit Card status via offline
Call on the helpline numbers: 1860 180 1290
SBI Credit Card IFSC Code is an alphanumeric 11-digit key used by NEFT to pay the pending credit card bills via online banking. The applicant can do this by adding the credit card as a beneficiary.
Benefits of SBI Credit Card IFSC Code
How to know SBI Credit Card IFSC Code?
Process to pay credit card bill using IFSC Code
Credit cardholders who do not have SBI Bank saving account can pay their credit card bills through NEFT using IFSC Code. Go through the below process to make the payment complete
Enter the branch details that are listed below to make your payment complete:
The following are some of the important charges of SBI Credit Card
Card Replacement Fees: Rs 100
Late Payment Charges: Rs 100 – Rs 750
Foreign Transaction Fees: 3.5%
Cash Payment Charges: Rs 100
Over Limit Fees: 2.5% of the over-limit amount (minimum of Rs 500)
Cash Advance Fee: 2.5% of the transaction (minimum of Rs 300)
To avail the unique benefits of ATM transaction like withdrawing cash, view the details for all your accounts, transfer money, change mobile number and much more, applicants are required to generate PIN for the Net Banking and ATM facility provided State Bank of India. Applicants can generate their credit card Pin through ATM and Net Banking. Below given steps are for online PIN Generation. Go through all the steps to make your process complete
SBI Credit Card PIN Generation through ATM
SBI Credit Card PIN Generation through Net Banking
SBI Credit Card PIN Generation through Toll-Free Number
Those who want to change his/her SBI Credit Card PIN can go through net banking or ATM for the same. Scroll down to cover the process instantly.
Process to change SBI Credit Card PIN via ATM
Process to change SBI Credit Card PIN via Net Banking
SBI Card App is a self-service mobile app for all the Indians which allows you to take complete access to all your credit card information. Log in with your Net Banking Id, Password and explore a world of convenience just with a few taps. No matter where you are just with your SBI NetBanking Id and Password you can explore the world of benefits and offers anytime anywhere. Scroll down and get to know the features and benefits of SBI Credit Card App and how to use it.
Benefits of SBI Credit Card App
Register and Download SBI Card App
State Bank of India offers all qualified SBI credit cardholders the Shop-and-Smile program provides opportunities to earn rewards with every purchase. The Shop-and-Smile program was developed to meet all styles of consumer needs. Rewards may be received with an SBI Card for shopping, dining, traveling and other forms of purchases. Bonus points can be redeemed from the online rewards collection for a variety of items that include appliances, coupons, luxury goods, travel coupons, furniture, home decor, toys, clothing and much more.
SBI Credit cardholders can enjoy rewards on all the cards issued by the bank. The rewards program Shop-and-Smile comes with a validity of 2 years. Scroll down and know the process to earn reward points.
Process through SBI Card Website
Process through SBI Card mobile app
How to redeem cash against the reward point?
To redeem cash against the reward point please drop an e-mail to the official SBI card website or give a call to the toll-free number of SBI cards. A 24*7 customer care executive will call you instantly to discuss with you the same.
All customers of the State Bank of India can earn Reward Points via the below banking services:
You can also get reward benefits by using your SBI Debit Card at more than 8000 partner stores. You can use your card across the major stores such as Lifestyle, Reliance Retail, Globus, Nature's Basket, GRT Jewellers, Prestige, Lenovo, Kalyan Jewelers and several other popular retailer brands.
Key Benefits of SBI Rewardz
By using SBI Rewardz app you will get the benefits to:
Features of SBI Rewardz
Download and register for SBI Rewardz app and experience the below-mentioned benefits.
Mobile Bill Payment: You can use Reward Points to recharge your smartphone instead of money. On SBI Rewardz you'll find a range of network providers such as Reliance Jio, Idea, BSNL, MTNL, Airtel, Vodafone, etc.
DTH Recharge: Experience the entertainment without any interruptions using Reward Points to recharge your DTH services such as Sun TV, Reliance Digital TV. Videocon D2H, Airtel Digital TV, Tata Sky, Dish TV and more provided at SBI Rewardz.
Flight Tickets: Use your Reward Points to book your flight tickets across the world. SBI Rewardz has collaborated with largest airline operators including Air India, Indigo, Spicejet, Go Air and more.
Movie Tickets: Use reward points to book movie tickets at your favourite theaters in your region.
Shop at Merchandise: SBI Rewardz app has a broad selection of items in a variety of segments from Appliances, Home & Kitchen, Personal Care, Clothes, Toys, Books, Jewellery, etc. where you can buy your favourite product using your Reward Points.
Amazing offers: Once you get registered on SBI Rewardz, you will get regular updates from our affiliate stores about special offers/discounts.
You can register your account by following the below-given steps after downloading the SBI Rewardz app:
SBI's e-Pay is a program that helps you to 'see and pay' your various expense. It is a 24hr active service that is provided by the SBI Bank by which you are enabled to pay your biller directly from SBI e-Pay service. The e-PAY service is accessible throughout the country to various cities, and you can now make payments to many billers in your city. You can pay bills of different Electricity, Internet, Mobile, Credit Card, Fuel, and Insurance providers using SBI e-Pay. Using Internet Banking, or by uploading the e-Pay Registration Form to the branch, you can pay the billers that you have registered with the Bank. Below are the categories for which you can use the SBI e-Pay Service:
View and Pay Bill- These billers can view the bills at onlinesbi.com before initiating a payment. This bill is same as the physical bill, received by you. Before this, you must add a biller for which you want to reap the benefits of the e-PAY facility. From the next billing period, the bills will be forwarded to you and you can make payments against your electronic bills.
Pay Bill - There are billers that only deliver bills in the medium of paper, and therefore no bills can be posted at www.onlinesbi.com. These billers also allow online payments. And you can pay directly to these billers instantly after you have added them to the biller list via online. In these situations, it is recommended that when making payments on www.onlinesbi.com you must keep your bill handy.
Among all the credit cards of SBI Bank, some of the decent selected credit cards are listed below with their own core characteristics. Every card has unmatchable benefits of offers, advantages, and costs. Go through all the selected credit cards described below and choose the best one that suits your personality.
SBI Card Prime- Get Complimentary Trident Privilege Red Tier Membership (Joining Fees- Rs 2999, Annual Fees- Rs 2999)
BPCL SBI Card- Get Up to 4.25% value back at BPCL petrol pumps (Joining Fees- Rs 499, Annual Fees- Rs 499)
Mumbai Metro SBI Card- Get top-up of Rs.200 on the smart card when balance comes down to Rs.50 (Joining Fees- Rs 499, Annual Fees- Rs 499)
Yatra SBI Card- Spend a minimum of Rs 3000 on domestic hotel booking and get 20% off. (Joining Fees- Rs 499, Annual Fees- Rs 499)
IRCTC SBI Platinum Card- Get 10% cashback as Reward points when booking AC1, AC2 and AC CC tickets on irctc.co.in ( Joining Fees- Rs 500, Annual Fee- Rs 300)
SBI Card Elite- Get complimentary movie tickets worth Rs.6,000 every year (Joining Fee- Rs 4999, Annual Fees- Rs 4999)
Air India SBI Signature Card- Get complimentary access to over 600 international luxury airport lounges through Priority Pass Program (Joining Fees- Rs 4999, Annual Fees- Rs 4999)
SBI STYLEUP Contactless Credit Card- Get 10% discount round the year when shopping at FBB and Big Bazaar stores (Joining Fees- Rs 499, Annual Fees- Rs 499)
SimplySave SBI Credit Card- Get 10X Reward Points on Dining, Movies, Departmental Stores and Grocery Spends (Joining Fees- Rs 499, Annual Fees- Rs 499)
Air India SBI Platinum Card- Get complimentary membership to Air India’s Frequent Flyer Program-Flying Returns (Joining Fees- Rs 1499, Annual Fees- Rs 1499)
SimplyCLICK SBI Card- Get 10X Reward Points on shopping with exclusive partners like Amazon, BookMyShow, Cleartrip, Foodpanda, Lenskart and OLA (Joining Fees- Rs 499, Annual Fees- Rs 499)
If you use an SBI credit card and pay the entire outstanding amount within a specified time period, SBI does not charge any interest. However, if you make partial payments to the credit card balance and carry a certain amount to the next billing period, SBI can apply an interest rate on a regular basis on the closing balance before the balance is fully paid. The interest rate for SBI credit cards is the premium charged by SBI on the revolving balance lent by you using the card if the entire sum due is not paid on or before the due date. The interest rate charged by SBI can usually be as high as 3.35 percent a month or 40.2 percent annum. The interest rate, however, varies from card to card so it's best to check your credit card statements or contact SBI for more details.
An interest-free time, also regarded as a grace period, is a period provided by SBI to its credit cardholder. The interest rate will not be charged until the cardholder paid the remaining balance during this time period. As stated earlier, depending on the type of credit card you carry, the grace period or interest-free period provided by SBI will range from 20 to 50 days.
Shop with your SBI Credit Card and get amazing deals and exclusive offers. If you are an Internet Banking or Mobile Banking user you can get offers from numerous brands and also you will get advantage on the deals and online offers. Scroll down and get in touch with all the deals and weekly offers
EMI at Nearest Oppo stores
EMI Offer at Nearest VIVO stores
Auto Bill Payment Registration
Great Eastern Retail
Offer is valid on the following dates:
July 2020- 6th, 7th, 13th, 14th, 20th, 21st, 27th ,28th
August 2020- 3rd, 4th , 10th , 11th, 17th , 18th , 24th , 25th
Q:Should the SBI Credit Cardholders pay the credit card bill in full?
A: The cardholders of SBI can always try to pay the due amount in full every month, before the due date. Failing to do so will attract unnecessary interest or penalty charges. It is always better for the credit cardholders to pay their bills before the due date. If in case, you fail to do so, you will need to pay the extra interest amount for the outstanding balance amount.
Q: Can I convert SBI credit card reward points into cash?
A: There are a few SBI credit cards that would allow you to pay your card outstanding using the reward points. For instance, SBI Card Prime, SBI Card Elite, and SBI SimplySAVE Advantage allow you to redeem your reward points against card outstanding. On all these cards, you can redeem Rs.1 for every 4 reward points.
Q: Can I use my card to withdraw money?
A: Yes, you can withdraw the cash with your credit card. You can withdraw a maximum of Rs.15,000 per day with your credit card. SBI provides the overall cap on cash withdrawal is 80% of your total credit limit. You need to remember that taking a cash advance will collect a finance charge of up to 3.35% per month.
Q: Which transactions are not eligible to earn Reward Points on my SBI credit card?
A: Although you can earn Reward Points on most of your purchases, certain transactions are not eligible to earn points. These include balance transfer, cash advance, disputed transactions, Financial charges, and others.
Q: How many types of credit cards does SBI provide?
A: The State Bank of India is the largest public sector bank in India. SBI currently offers 5 categories of credit cards as listed below:
1. SBI Travelling credit cards
2. SBI Shopping credit cards
3. SBI Banking partnership credit card
4. SBI rewards credit card
5. SBI lifestyle credit card
Q: How I can use my SBI credit card abroad?
A: Before you go abroad, you need to activate your credit card for international transactions. Log in to your SBI online banking account to activate the international credit limit on your card.
Q: What are the benefits of SBI credit cards?
A: SBI offers credit cards with attractive features. All credit cards from SBI offers a range of benefits as follows:-
1. With the balance transfer feature, you can avoid paying interest on multiple cards. You can transfer your outstanding amounts from other cards to your SBI card at a low rate of interest.
2. You can register and pay your utility bills, insurance premiums, and electricity and telephone bills.
3. Cardholders enjoy facilities which provide SBI like emergency travel assistance, banking protection, free replacement of lost card, and more.
4. You can access your SBI card account online or download the SBI Card mobile app. Make bill payments, check your outstanding balance, and more anytime, anywhere.
Q: How can SBI credit card help to encash the limit?
A: SBI credit card can be very helpful, you can use it if you need additional funds for an emergency purpose. with the SBI encash facility you can get quick access to funds. You can get the amount within your credit limit or above it will be transferred to your account number within 48 hours. Repayment of the funds can be made in 1, 2 or 3-years instalments.
Q: What is SBI balance transfer?
A: SBI Balance transfer means nothing but paying the balance on your other cards with your SBI credit card. You can transfer the outstanding amount to other cards by using SBI credit card at a low rate of interest. SBI provides two types of balance transfer plans you can choose anyone from these two 0% interest rate for 60 days. Processing fee of 2% or Rs.199, whichever is higher, is applicable. 1.7% interest per month for 180 days. The processing fee is waived off.
Q: How can I pay my SBI credit card bill?
A: SBI provides various options to pay your credit card bill. Based on your convenience you can use any of the following methods to pay the credit card bill.
Online bill payment: By using net banking facility you can pay the credit card bill.
Mobile app: Pay your credit card bill on the go with the SBI mobile app or YONO app.
Offline bill payment: You can pay your credit card bill through SBI ATM or You can visit any State Bank of India branch to pay your card bill.
Q: Does SBI provide any app for SBI credit card?
A: Yes, SBI Card has an exclusive app which is available for users of both Android and iOS Users. Once you download the app, you can register and access your credit card account details, raise card related requests, perform transactions, and place requests for other SBI products.