The Standard Chartered Bank provides an array of credit cards to its customers. Standard Chartered announced its plan to launch Approval-in-Principle (AIP) for the customers apply for credit cards online in September 2011. This was the first of its kind of service in India. The AIP is designed to enable the customers to get an instant approval in-principal decision the individual's credit card application. In the year 2012, the bank went digital with the launch of India’s first instant online Credit Card approval solution, which will enable a customer to apply for a card online and receive an ‘Approval In Principle’ (AIP) almost instantly.
The Bank builds its products and services around the customers and has a number of commitments to help them to ensure that the customers have the best possible experience with the bank.
In 2011, in association with Lifestyle International (P) Ltd, part of the Dubai based Landmark Group, the Standard Chartered announced the launch of their co-branded credit card – Standard Chartered Inner Circle Platinum Credit Card.
During October 2012, the bank in collaboration with Yatra.com launched the “Standard Chartered Yatra Platinum Credit Card”.
The card included a range of benefits to the credit-card user customers when they make travel reservations on Yatra.com apart from the regular shopping and other spends.
In the year 2017, Standard Chartered Bank announced the launch of ‘Ultimate’ credit card for affluent consumers with one of the highest reward point value in the market.
The Standard Chartered Bank is India’s oldest as well as the largest International Bank. It has been operating in India since 1858. It was first incorporated as The Chartered Bank of India, Australia, and China in London 1853 by a Scotsman James Wilson under a Royal Charter from the Queen Victoria of England.
In 1858, it opened its first branches in Calcutta, Bombay, and Shanghai.
In the year 1969, the Chartered Bank merged with Standard Bank, which did business throughout Africa. The merged enterprise was incorporated in London with the new name as Standard Chartered.
Currently, it has 100 branches across 43 cities in India. The key client's segments include Corporate & Institutional Banking, Commercial & Private Banking, and Retail Banking.
Standard Chartered has following subsidiaries which have its operations in India: Standard Chartered Securities (India) Ltd; Standard Chartered Private Equity Advisory (India) Private Limited; Standard Chartered Investments and Loans (India) Limited; Standard Chartered Finance Limited and SCOPE International.
The following are the features of Standard Chartered Credit Card
• Good Life Programme – Standard Chartered provides a host of offers and discounts on lifestyle, movie, healthcare, shopping, dining, travel and so on with its credit card. It has tie-ups with leading brands including Lifestyle stores, Medanta, P.C. Chandra Jewellers, Joyalukkas, AMRI Hospitals, Manipal Hospitals and the list goes on.
• Buy Anything on EMI – Standard Chartered Credit Card offers its customers an opportunity to convert big expenses which are above Rs 5000 to easy EMIs with Kuch Bhi on the EMI scheme. The expense amount can be converted to EMI either through online banking or Standard Chartered (SC) Mobile service. The cardholder can enjoy an attractive rate of interest apart from securing adjustable tenure options ranging from 6 to 48 months and a low processing charge of 1% is levied. No charges will be levied if the EMI is pre-closed and alluring pricing options.
• 360° Rewards – Standard Chartered provides its customers with the easiest way to earn and redeem rewards through 360° Rewards. The cardholder can earn reward points and cashback offer during transactions and the earned reward points can be redeemed across a variety of available options which includes home, dining, fashion, electronics and if one is lucky enough then he/she can also get a chance to book for a holiday or an exotic trip.
• Digital Payment Solution – Standard Chartered Bank offers its customers a vast options of instant payment solutions like BharatQR, Bharat Bill Payment Solution (BBPS), IMPS, Samsung Pay, Mobile Banking, Internet Banking. The credit card bill can be paid from anywhere by using the advanced technology of internet banking, various available apps and so on.
• Online Banking and Standard Chartered Mobile – A cardholder can check the card balance and make convenient and instant card payments via online banking and SC Mobile. A host of services are available at the fingertips of the customers with the introduction of Standard Chartered Online banking and Mobile app facilities. It provides a range of facilities including account information, credit card services, fund transfers, bill payment facilities, prepaid mobile top-up facility, loan details, online shopping, digital signature certificate, investment services.
One can subscribe for eStatements by logging on to the online banking or can open term deposit or can request for chequebook, can also update personal details and lastly can upload documents via online without visiting any bank’s branch.
• Contactless Credit Card – Standard Chartered provides a Contactless credit card to enjoy faster checkouts, more secure payments during every transaction and savor complete freedom from cash.
• Secure Online Transactions – The transactions made via online using Standard Chartered Card is very secure and one can transfer amount to any VISA credit cardholder in India from Standard Chartered Bank account within 3 working days.
The following are the benefits of Standard Chartered Credit Card:
1. Low Rate of Interest – Standard Chartered Credit Card charges the low rate of interest on the outstanding credit balance.
2. Assures Savings – Standard Chartered Credit Card provides cashback on fuel, phone and utility bills. Thus ensuring super savings. One can get 1 reward point for every Rs 150 when you use the credit card for all other expenses.
3. Cash Free Transactions – With the introduction of cards, the individuals can pay the bills without carrying cash with them all the time. It reduces the risk of carrying cash. Transactions are usually secure in nature. In case if you notice any unauthorized credit card transactions, then report to the bank immediately and you need not have to pay for those unauthorized transactions. One can figure out unauthorized charges quickly by regularly observing the online transactions online throughout the month rather than waiting for a billing statement to arrive via mail.
4. More Concessions – By using Standard Chartered Credit Cards one can avail more concessions in the form of 5% cashback on duty-free outlets, where the merchant is registered as a duty-free vendor. It also gives you Priority Pass, which gives access to over 1000 domestic and international airports across the globe.
5. Payments Gateway – Standard Chartered Bank’s Payment Gateway provides you an exceptional facility to pay for goods and services via online from more than 7000 merchants across the globe. The bank has tie-ups with a wide range of merchants including Tech Process and CC Avenue, which enables the customer to conduct transactions from ticketing to bill payments, mobile recharge, e-commerce purchases, banking and financial transactions using websites through the bank’s Net banking online payment gateway.
Individuals can apply for Standard Chartered Bank’s Credit Card either through online mode or through offline mode or by calling customer care service center.
Applicants have to fill in all the details correctly as mentioned in the application form and it should be supported by relevant documents.
Applicants can walk into any of the nearest branch of Standard Chartered Bank and express their interest to procure a credit card of the bank. Once they express their desire to obtain a credit card, the bank executive will walk them through the range of credit cards available with the bank along with their features and benefits of owning the card. The customer can evaluate the available options and can make a choice of credit card as per the individual needs and requirements.
After choosing the card, the individual has to fill in the application form and submit the required documents as per the procedure once they fulfill the set eligibility criteria of the bank. They have to submit the form along with the necessary documents including age proof, address proof, income proof, identity proof. Once the bank is done with cross-checking the details as provided by the applicant, it will take a final call about issuing the credit card to the customer.
Based on the eligibility criteria, a prospective customer, may or may not receive the credit card, it will be solely on the discretion of the Standard Chartered Bank to decide if a customer has to be given a credit card or not.
Prospective applicants can visit the official website of Standard Chartered Bank at (sc.com/in/) and click on Our Products at the top left side of the page. Under Our Products select Credit Cards option.
In Credit Cards-Cashback, Rewards and Travel options will be available. Go through the features and benefits of each and every credit card before zeroing on one credit card that suits your individual criteria. Proceed and click on the selected card of your choice, it will take you Apply Online page wherein the individual has to submit the following details which includes
• Do you have an existing SCB Credit Card
• Have you held any cards /loans in the past
• City where you live
• Date of Birth
• Source of Income
• Gross Fixed Monthly Income
• e-mail ID
• Mobile Number
After filling in all the details now click on Proceed option. A verification code will be sent to the mobile number, which has to be entered before proceeding further.
After entering the mobile number, the individual has to fill in the basic information which includes Personal Information, Employment and Income Details, Relationship with Standard Chartered Bank if any and after filling in all the required details, proceed further and click on ‘Submit My Application’.
The bank on receipt of the application will examine if the candidate is eligible to avail the credit card for which they have applied for. Based on the eligibility criteria of the applicant, they may or may not receive the credit card, the bank will have its last say on deciding if a customer has to be issued a credit card or not.
Applicants can also apply for a Standard Chartered Bank’s Credit Card, by sending an email to the bank directly.
• Applicant’s age should be between 21 years to 65 years.
• Applicant should have a permanent monthly income.
• Applicant should belong to the credit cards origin cities or locations of the bank
• All Applicants are subject to credit and other policy checks as per the Bank’s guidelines.
• Identity Proof (Any one of the following Photo Cards): Passport, PAN Card, Election Voters ID Card, Government ID, etc.
• Address Proof (Any one of the following documents with current residential address): Passport, Driving License, Phone bill, Electricity/other utility bills, rental agreement, latest other bank/Credit card statement.
• 1 recent passport size Photograph of the applicant
• Financial Documents
i. In case of Salaried: Latest one month salary slip
ii. In case of Self Employed Businessmen: Latest Income Tax Returns with the computation of income/Certified Financials, Last Business Continuity Proof
iii. In case of Self Employed Professionals: Latest Income Tax Returns, Business Continuity Proof
iv. An individual can also apply on the basis of other bank credit card statement.
It's already in an activated mode when SCB sends your credit card. Upon receiving the card you need to generate the PIN through any of the below-given process. After the PIN is generated successfully you can activate the PIN using the card on merchant terminals or ATMs or by using any PIN-required transactions.
Below given are the activation methods for Standard Chartered Credit Card
Call on the below given city-wise Customer Care numbers and follow the Interactive Voice Response (IVR) to activate your Standard Chartered Credit Card.
For example: ACT M H Tan 5432
SMS to +65 9617 6495 if you are overseas or using an international phone number
Standard Chartered Bank is one of the oldest banks in India and it is also an International Bank. It uses global capabilities and deep local knowledge to provide a wide range of products and services to meet the needs of the individuals as well as business customers in India. Apart from this the bank’s credit card also offers a wide range of advantages to the customers be it in terms of reward points, cashback offers, helpful payment options and so on. The credit cards are tailor-made in nature, designed specifically to suit niche customers per-requisites. The bank ensures that the customer has the best possible experience with Standard Chartered.
After applying for the Standard Chartered Credit Card the applicant is provided with tons of banking and financial benefits such no hidden charges, enhanced security for fraudulent activities, rewards, cashback, online shopping, travel, easy EMI option, and more.
Convenience and User-Friendly: Standard Chartered Credit Card is your perfect partner for purchasing a product or experiencing a premium lifestyle that is out of your spending limit. With Standard Chartered Credit Card you will get multiple payment options, easy EMI facility, to make your payment complete without leaving your comfort. You can use your Standard Chartered Credit Card anywhere in the world. In fact, reasonable and smart usage of credit cards will boost your credit score, enabling you to receive faster loan approvals at more competitive interest rates.
Interest-Free Credit Period: Standard Chartered provides you interest-free credit period ranging from 18-23 day. To avoid the interest rate the only rule is to pay the outstanding balance of the credit card before the due date. Interest will be charged against the outstanding balance of your credit card at the end of each month if you fail to reimburse the dues before the deadline.
Rewards and Cashback: Depending on the credit card features, there are many rewards on offer regarding the amount you spend using your credit card. For purchases made with Standard Chartered Credit Card, cashback and rewards in the form of air miles and loyalty points are usually on offer.
Credit Card EMIs: Equated Monthly Instalments or EMIs are one facility which has traditionally helped credit card customers buy expensive products. Standard Chartered provides easy EMI facility which enables a credit cardholder to convert credit card transactions into EMIs. Through EMI facility you can reimburse your credit card debt with a lower interest rate without affecting your credit score.
If all the required documents are submitted properly, then it should take approximately 9 working days to get your credit card approved.
An individual can make payments in the following ways:
• Online Banking
• Bill Desk- From different bank accounts directly to your Standard Chartered Card account
• NEFT/IBFT – From your bank account directly to your Standard Chartered Card account by quoting the IFSC Code of the respective branch of the bank.
• VISA Money Transfer – In case of Visa franchisee credit cards, individuals can pay through their bank account using Visa Money Transfer. Fees for Visa Money Transfer may be levied by the initiating bank.
• Standard Chartered Online Banking – Standard Chartered account holders can pay through an account transfer.
• NACH – NACH (National Automated Clearing House) facilitates standing instructions from an account holder to the credit card. This can be initiated by submitting a NACH form authorizing a transfer of funds. The NACH form needs to be attested by the bank from where the payment needs to be made. The customer will be responsible for ensuring that the debit instruction is honored.
• Cheque/Demand Draft – Dropping a Cheque or a draft in favor of the individuals Standard Chartered Bank’s Card Number (16 digit card number) into any of the bank’s cheque collection boxes. The Cheque/ Draft should be complete in all respects. Any material alteration must be duly countersigned.
• Cash – Cash payment can be deposited only at any of the bank’s branches using teller facilitates.
Yes, rent can be paid using the credit card. But one thing you should keep in mind is that you should make your repayments on time as this will help you to maintain a strong credit score. Do note that paying rent using a credit card comes with certain restrictions and extra costs like fees, surcharges which are likely to outweigh the benefits you receive on redeeming any reward points.
Putting payments on the credit card which you cannot afford to repay may leave you at the risk of debt which will taper your credit score.
One can now make Credit Card payments online from any other bank account that they maintain if the individual does not have an account with Standard Chartered Bank, then they can make payment at Bill Desk.
Benefits of Standard Chartered Credit Card Bill Desk
To complete the bill payment through bill desk service, please follow the below-given steps:
Enter your card details
Confirm your payment
Online payment confirmation
The Credit Card Statement of Standard Chartered Bank gives a summary of the overall purchases made with a card during the prior billing cycle. Get credit card statement via e-mail which is a quick way to access your credit card statement. No matter where you are, view your credit card summary at your leisure with Standard Chartered Credit Card E-Statement. The best thing is that all regular credit cardholders & account holders can use this service without any hidden cost.
Benefits of Standard Chartered Credit Card Statement
To avoid making late bill payment on the credit card, one should focus on these strategies and they are:
No matter where you are, sign in to your Standard Chartered net banking platform and get all the credit card related services and benefits. Follow the below-given instructions to sign in with your net banking user id and password.
How to Login
For New User
The applicants are required to create PIN for the net banking and ATM service offered by Standard Chartered Bank. Experience benefits of all Net Banking services and ATM operation including cash withdrawal, manage your accounts, get mini statements for your transactions, transfer money and much more.
Procedure for Standard Chartered Credit Pin Generation
Currently Standard Chartered provides 2 different methods to generate PIN for your credit card. Scroll down and go through both the methods to know about the procedures.
Through Online Banking
Through Customer Care Service
You can call the customer care number to generate your credit card PIN. In case you don't have the access to online banking services you can go through this process to instantly generate your Credit Card PIN. Call on the below-given numbers as per your state or resident.
66014444 or 3940 4444- Kolkata, Ahmedabad, Mumbai, Pune Delhi, Hyderabad, Chennai, Bangalore
6601444 / 3940 4444- Jalandhar, Patna Amritsar, Bhopal, Kanpur, Indore, Nagpur, Ludhiana, Allahabad, Cochin/Ernakulam, Lucknow, Rajkot, Jaipur, Vadodara Chandigarh, Surat, Bhubaneswar, Coimbatore
011 - 39404444 / 011 – 66014444- Noida, Gurgaon
1800 345 1000- Thiruvananthapuram, Dehradun, Mysore, Guwahati, Cuttack, Jalgaon, Mathura, Proddatur, Saharanpur Vishakhapatnam
1800 345 5000- Siliguri
To pay for your daily life usages Standard Chartered provides online and offline mode. Both modes are useful to make payments. No matter which mode of payment your are using for, but for every successful payment it will increase your CIBIL Score. Scroll and get to know about different types of payment offered by Standard Chartered Credit Card.
As you know that Standard Chartered provides different payment options via credit card, you can also pay your credit card fees through NEFT (National Electronic Fund Transfer) as well. NEFT can help you pay by details of your bank account. Payment is rendered for any relevant dues immediately. The process for making payments through the Standard Chartered credit card by NEFT is set out below.
Add your credit card to your non-Standard Chartered account as an NEFT payee and initiate payment
No matter where you are paying your Standard Chartered Card Bill through your Bank Account. Online Payment service is currently available for more than 50+ participating banks in India. Go to the Standard Chartered Credit Card official website and enter all the following details to make the payment.
To keep a decent credit score and avoid excessive interest rates, it is important to pay the credit card bills on the deadline. Standard Chartered Bank provides a variety of bill payment platforms that help you stay up to date on your payments and never skip a bill. You can make a credit card bill payment via online and offline mode. Scroll down to cover all the process.
Standard Chartered Credit Card Bill Payment via Online
Paytm has forge quicker, easier and secure way to pay credit card bills by using the Paytm Credit Card web or mobile application. Paytm online payment gateway serves all major credit card banks which include the public sector and private sector banks. You can pay your Standard Chartered Credit Card dues by following the below-given process and payment options.
Standard Chartered Credit Card bill payment options available through Paytm
You can pay your Standard Chartered Credit Card bills by using any of the below given payment options through Paytm.
Steps to pay Standard Chartered Credit Card bills through Paytm
Follow the below-given measures to pay your Standard Chartered Credit Card by using the Paytm app.
Call on the below-given phone banking numbers and request a transfer from your bank account
Standard Chartered UPI (Unified Payments Interface) platform is aimed to support Standard Chartered Customers for initiating financial transactions on their mobile easily and safely. After generating Standard Chartered UPI PIN you don't have to visit your bank branch or ATM for performing the physical transaction. You are just a few taps away from initiating digital UPI transaction on your mobile phone. You need to create a secure banking PIN for your Standard Chartered account to keep your Standard Chartered Account safe and secure while doing financial transactions on your mobile. This secure banking PIN is known as UPI PIN which enables you to initiate financial transactions from your bank account on your go.
Using UPI solution, you can quickly receive money from your customers. Standard Chartered Bank has introduced innovative UPI solutions that enable you to receive money according to your needs. Standard Chartered will be your ideal partner when it comes to the digital universe. Standard Chartered will be your trusted advisor on the digitization path. The broad experience in technologies and business knowledge will enable you to experience a quicker and more precise strategy.
The rewards points can be received through reward programs such as the Bonus Points program and the 360 ° Rewards program provided by Standard Chartered Bank. The cardholder is eligible for the Bonus Skyward Miles program for Standard Chartered and Emirates co-branded credit cards, for example, Emirates Titanium and Emirates Platinum.
Eligible Credit Cards for Bonus Points Program
Eligible Credit Cards for 360° Rewards Program
By using the 360 ° Rewards program, cardholders can quickly reclaim rewards from their Standard Chartered Credit Card. Applicants can go through both online and offline process to redeem the reward points. Below given are the steps for the same.
One can redeem the accumulated reward points using phone banking. In this case, customers will need to get in touch with the customer care executive who will verify the cardholder's identity. Once the verification of the card is over customer can submit a request to redeem the reward points against the selected product. This service can also be used to redeem air-miles. Both the redemption process will take 7 - 10 business days to deliver the product package at the doorstep of the customer. Visit the Standard Chartered customer care page and dial the customer care number which has been listed on the page according to your city or residence.
Standard Chartered Bank is a multinational London based British banking and financial services company. Standard Chartered Bank operates with some of the most vibrant markets in the world and has been around for more than 150 years. Currently, it has more than 1,200 subsidiaries, offices, and branches in 71 countries worldwide. Members of InterMiles can convert standard chartered credit card reward points of eligible credit cards to InterMiles in the ratio of:
Eligible Credit Cards
Convert the points into InterMiles in the ratio of: 100 reward point = 53 InterMiles
Process for conversion
For conversion through the cards listed above, simply follow steps:
Step-1 Get in touch with the customer care representative by calling the nearest Standard Chartered helpline at the numbers listed below:
Step-2 Now provide your Standard Chartered Credit Card number and your InterMiles membership number to the representative
Step-3 Set the number of Reward Points you want to convert to InterMiles and you are done.
By registering with partner airlines, users can convert their reward points into air miles. Customers must then enter the bank's Mileage Transfer Program. Lastly, at the time of redemption, users must notify Standard Chartered about the frequent flyer membership program.
With quick three ways to register online, it takes only a few moments to register and join the whole new banking environment with Standard Chartered Credit Card
To register a credit card for online banking services you can mail a properly filled in registration form to the Standard Chartered email address. Within 3 working days of receiving the application, you will obtain your unique ID & Password at your registered mailing address. Below given process is for Standard Chartered Credit Card registration via online process
To register credit card via customer care service. Call to the below given customer care numbers and register your card with a simple steps
Once an applicant has applied for Standard Chartered Credit Card, he/she can track the status of their credit card via online and offline mode. After filling all the details on the banks website applicant can avail an application id, through which the status of the credit card can be tracked. Below mentioned are the methods for online and offline process. Scroll down and go through all the process
Online Process to track Standard Chartered Credit Card Status
Offline Process to track Standard Chartered Credit Card Status
Apart from the online process applicants can also go through offline process to check their credit card status. Below given process are to track Standard Chartered Credit Card status via offline
Write an email to the email@example.com provide your application number in the email to complete the procedure
In-progress: When the application is still in process, you will get the status as ‘In progress’.
On-hold: You will receive ‘On-hold’ status, if you have submitted any incomplete documentation or details.
Approved: You will find the ‘Approved’ status, once your application has been approved. You will receive your card to the address mentioned in the application form.
Dispatched: Once your card is dispatched, Dispatched status show on the screen. It will take 2-3 business days to deliver your card at your doorstep.
Disapproved: A ‘Disapproved’ status displayed when your application has been rejected. This happens when you cannot meet the eligibility criteria of the credit card.
No records found: If you enter any incorrect details, the screen will display ‘No records found’ status. Re-enter the correct details to get the status complete status.
SC Mobile India (Breeze) was built to blend an intuitive interface with powerful features, ensuring that you have a simple way to control credit card. Log in with Standard Chartered Net Banking Id/Password and get all the benefits that are curated with your credit card. The app is available for Android and IOS users, the app can be downloaded from Google Play Store as well as App Store (for iPhone users only). Scroll down and get the full features and also download process of the app.
Features of SC Mobile India (Breeze)
Standard Chartered Credit Card IFSC Code is an alphanumeric 11-digit key used by NEFT to pay the pending credit card bills via online banking. An applicant can do this by adding the credit card as a beneficiary.
Standard Chartered Credit Card IFSC Code is SCBL0036001
The first four characters SCBL reflect the bank's name and the fifth character zero is kept aside for potential use.
The last 6-digits usually signifies the division of the bank that supports the payment of credit card bills
Ideally, the IFSC Code is same for all credit cardholders.
Benefits of Standard Chartered Credit Card IFSC Code
How to know Standard Chartered Credit Card IFSC Code?
To know about Standard Chartered Credit Card IFSC Code, an applicant have to go through easy and simple process. This code can be found online on various websites. The applicant can also directly contact the bank for the same. Using correct IFSC Code is very essential in order to avoid any kind of troubles. The card will first have to be enrolled as a beneficiary to receive payment from any bank account, in order to allow Standard Chartered Credit Card bill payment via NEFT. Apart from the account number, the 16-digit card number is used and the name as on the card is used as the name of the account holder.
Process to pay credit card bill using IFSC Code
Credit cardholders who do not have Standard Chartered Bank saving account can pay their credit card bills through NEFT using IFSC Code. Go through the below process to make the payment complete
Standard Chartered Bank allows its clients, both savings account holders and credit card holders, to quickly and conveniently enroll for online banking facilities through the 'Instant Registration" facility. If you want to register for net banking facility you can register for the same from the comfort of your home. Only you need a stable internet connection to complete the process. Below listed are the benefits and registration process for Standard Chartered Credit Card Net Banking service.
SCB's internet banking services deliver its credit cardholders a wide range of benefits. Mentioned below are several benefits that you can reap by registering for internet banking with your SCB credit card.
Standard Chartered provides credit card offers on various platforms like Retail Offer, Travel Offer, Dining and Entertainment Offer and others. Scroll down and go through all the offers to avail which best suits for you.
INOX Weekend Offer
Visa Dining Offer
Paytm Flight Offer
Standard Chartered Credit Cardholders who have lost their credit card, can easily raise complaints to the customer support team. Customers can reach to the customer support executive through tollfree numbers. Apart from this, the bank offers many ways to block the cards like Netbanking, Phonebanking or by visiting the nearest branch. Scroll down and know the step by step guide to block your Standard Chartered Credit Card.
Reasons to block Standard Chartered Credit Card
Steps to take for Standard Chartered Credit Card Lost
Go for below-given steps to reduce damage to your credit card caused by a potential misconception
Applicants who lost their credit card can also go through offline process by calling the customer support or by visiting the nearest branch
Call on the below-given number as per your city to block your card
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune- 3940 4444 / 6601 4444
Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara- 3940 444 / 6601 444
Gurgaon, Noida- 011 - 39404444 / 011 –66014444
Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur- 1800 345 1000 (For domestic dialling within India only)
Siliguri- 1800 345 5000 (For domestic dialling within India only)
Close your credit card through a credit card closure request with the online platform of Standard Chartered. Go through the below-given steps to raise a request for Standard Chartered Credit Card cancellation.
A cardholder can visit the nearest Standard Chartered Bank and meet an executive and inform about the intention to close the existing credit card.
Fill in the details of Credit Card Closure Form and submit the same to the Branch Executive/ Manager. Once the process of cancellation is initiated, the cardholder should cut the respective credit card diagonally and submit the same to the bank. This will automatically lead to the termination of the add-on cards if any.
The Credit cardholder can also call the Customer Care Centre of the Standard Chartered Bank and can cancel their credit cards at any point in time by calling the 24 Hour Phone Banking Numbers at
|39401616 / 66011616||Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin/Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat, Vadodara|
|39401616 / 66011616||Ahmadabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune|
|011 - 39401616 / 011 - 66011616||Gurgaon, Noida|
|1800-425-0109, 1800-3000-1616||Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Proddatur, Dehradun, Mathura, Saharanpur, Siliguri|
The Cardholder can download the Credit Card Closure Form fill it up and the same can be sent along with a letter stating the objective to close the bank’s credit card and the respective credit card to the below mentioned address at
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai – 6000001.
The customers can also email the bank and inform them about the intention to close the credit card at firstname.lastname@example.org.
The Cardholder can also cancel the credit card via Net Banking facility. In the credit card section of the net banking, an option will be provided to deactivate the credit card. Once the cardholder selects the option, the cancellation process for the credit card will be initiated.
The customers can also contact bank’s executives by calling them at the Personal Banking Helpline Numbers as mentioned below:
|Names of Cities||Personal banking helpline numbers|
|Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune||6601 4444 / 3940 4444|
|Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara||6601 444 / 3940 4444|
|Gurgaon, Noida||011 - 39404444 / 011 - 66014444|
|Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur||"1800 345 1000 (For domestic dialing within India only)"|
|Siliguri||"1800 345 5000 (For domestic dialing within India only)"|
The customer can also contact the bank through SMS Service at 99800-33333. It is a 24 hour SMS service, available on all the days except during National Holidays.
The termination of the credit card will be effective only after payment of all the outstanding amount on the card account by the user of the card.
If in case, the credit card of an individual is non in usage for a long period, then the card becomes inactive. If the duration of the credit card crosses a specific period, then the card will be deactivated by the provider company. The duration of the dormancy for deactivation of the card usually varies from one provider to another. Generally, banks will deactivate a credit card post six months of dormancy but the procedure is not the same for every credit card.
Reason for Deactivation of the Credit card by Provider
There is no specific reason for the deactivation of the credit card by the provider of the credit card and it usually differs from one bank to another. Some issuers will deactivate it post six months of dormancy. There are some instances wherein an inactive credit card is found not deactivated for more than a couple of years.
Deactivation of a credit card will mean loss of business to the provider. So most of the times, the issuer of card will give more time for the users to use the credit card even after the extended period of dormancy. However, if the cost incurred by the issuer is higher than the revenue generated from the card, then the issuer will deactivate the said credit card.
Call on the below-given toll-free number to solve your any credit card related query.
6601 4444/3940 4444/1800 345 1000 (Available between 7:00 a.m. - 11:00 p.m.)
66011500/39401500/1800 425 1000/1800 345 5000 (Available 24x7)
66012424/39402424/6601242/3940242/1800 525 8390 (Available 24x7)
Apart from this, you can send an email to solve your credit card related query. Kindly send a mail to the below-given mail address:
email@example.com For general queries and complaints
firstname.lastname@example.org For submitting a credit card related query to the bank
Q: What are the main features of Standard Charted Bank Credit Cards?
A: Standard Charted Bank is one of the biggest international banks with its braches spread all across the globe. It offers you with specific features and benefits for the customers:-
Q: Is there any age limit to avail Credit Card in Standard Charted Bank?
A: Yes, only those who are above 21 years of age can apply for a Credi card in SCB. One should have a steady income and a favourable credit report to be eligible as well. The maximum age limit for applicants of most cards in Standard Chartered is 65 years.
Q: What is the minimum income required to apply for a Standard Chartered credit card?
A: The minimum monthly net income required for Platinum CashBack credit card is Rs.30,000 and for WorldMiles credit card is Rs.90,000.
Q: How do I pay my credit card bill?
A: Please choose one of the following options to pay your credit card bill:
• Online Banking: Log on to Standard Chartered online banking at www.sc.com/in
• Auto Debit: Choose any of your Standard Chartered accounts to register for a monthly automatic debit on a particular date.
• Cash Payment: Deposit the cash at your nearest branch to clear your credit card account bill.
• Funds Transfer: Transfer funds from another bank account to your credit card account.
Q: How can I redeem the reward points?
A: The reward points can be redeemed either through online and mobile banking. In online banking, you have to login into the internet banking and select online rewards section and follow the steps of redeeming the reward points. Similarly, in mobile banking select the Credit Card Reward section, you can select the option from the menu that will be displayed and you can accordingly redeem the points.
Q: When will my Credit card rewards and travel points expire?
A: The Standard Charted Bank travel points are valid for 36 months from the month it is recorded.
Q: Can I earn travel points on my add-on credit cardholders?
A: Yes. However, travel points will be recorded for the primary cardholder and only primary cardholder can request for
Q: What is a Platinum CashBack credit card in Standard Charted Bank?
A: The CashBack Platinum credit card is the CashBack credit card that specially designed to reduce the pressure of your monthly expenses by giving you cash rebates on your transactions, which means this credit card offers you the best value for your money.
Q: For which transactions the CashBack is not applicable?
A: In case your transaction is reversed, disputed, unauthorised or fraudulent, CashBack will not be applicable. Lastly, CashBack is not offered on cash advance transactions, fees & charges as well as charged back transactions.
Q: Do I need to re-apply when my credit card expires?
A: No, no need to re-apply for a Credit card. The Bank will automatically issue a new credit card one month before the expiry of your existing card.